Publications

December 2014 (Revised October 2015)
Case

Susie Mulder at NIC+ZOE

By: David Fubini, Joshua Margolis and Kerry Herman

Susie Mulder must decide how to lead NIC+ZOE—the women's apparel brand she had recently joined as CEO—from its start-up phase into a disciplined growth phase. With growing revenues, a successful product line, and savvy private equity investors, NIC+ZOE seems perfectly... View Details

Keywords: Clothing; Fashion; Fashion Design; Leadership; Leading Change; Growth and Development Strategy; Private Equity; Decision Making; Apparel and Accessories Industry

July 2002 (Revised October 2002)
Case

Taj Hotel Group

By: Thomas J. DeLong and Vineeta Vijayaraghavan

R.K. Krishna Kumar, managing director and head of Taj Hotel Group, has to decide whether to reexamine a promotion decision. In an attempt to deliver a level of service quality that met global standards at the Indian hotel chain, Kumar had introduced new personnel... View Details

Keywords: Decision Making; Human Resources; Leadership Development; Management Teams; Organizational Culture; Alignment; India

17 Apr 2017
News

Panera-bred Leaders Have Risen Throughout the Restaurant Industry

As Ron Shaich (MBA 1978) grew Au Bon Pain and then the Panera Bread Company into the nation’s largest “fast casual” chain, he was also shaping a team of highly skilled restaurant executives. A recent article in the Boston Globe traces the lineage of these... View Details

Keywords: Food Services and Drinking Places; Hospitality

Web

Blog | Social Enterprise | Harvard Business School

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management... View Details

26 Jul 2022
Blog Post

Driving Change in Education-to-Employment

are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? I’m working at Year Up, a leading workforce View Details

29 Jul 2008
News

An Educational Start-Up

that focuses on curriculum development and on the case method as a means of teaching students about entrepreneurship. Now in its fourth year, the EECPCL is sponsored in part by Bert Twaalfhoven (MBA ’54), president and founder of the... View Details

Keywords: Julia Hanna; Business Schools & Computer & Management Training; Educational Services

Career Coach

Erika Osterling

abroad through an expat role in South East Asia. Erika holds a BS in Industrial Engineering from Monterrey Tec (ITESM) in Mexico and an MBA from Harvard Business School. Erika was part of PepsiCo's Leadership View Details

Keywords: Energy; Oil & Gas; Energy; Private Equity; Financial Services (All); Manufacturing

10 Mar 2021
News

In My Humble Opinion: A Timely Tension

Soil Association, the Royal Society for the Protection of Birds, and ClientEarth. The skills she developed in business were clearly a boon: “One was strategic-thinking ability,” she says, “and the other was pace, which can be useful in... View Details

Keywords: April White

25 Jun 2014
News

A Man on a Mission

"My wife says I flunked retirement," says Julian Earls (PMD 37, 1979) with a laugh. Maybe so, but he clearly has never flunked anything else. The holder of 10 university degrees, including six honorary doctorates, the recipient of government service awards from two US... View Details

Keywords: Robert S. Benchley; NASA; Scientific Research and Development Services; Scientific Research and Development Services; Scientific Research and Development Services

04 Dec 2013
News

10 Tips for Hiring Your Next CEO

13 Oct 2016
News

Adding Muscle to the Fight Against Disease

years.” Similarly, he says, the company has developed scientific leadership from within: “We invested substantially to develop the careers of brilliant scientists who joined us... View Details

Keywords: Deborah Blagg

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

transitions is surprising. In part, I think it's due to a "sink or swim" managerial culture that is present in most companies. Transitions are treated as testing experiences—what I have come to call leadership View Details

Keywords: by Martha Lagace

November 2019
Case

Scaling at Chief

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley and Katherine Chen

Chief is a New York-based peer network that provides mentorship, support, networking opportunities, and a sense of community to women executives. Co-founders Carolyn Childers and Lindsay Kaplan launched the company in January 2019, and just two months later, Chief has... View Details

Keywords: Entrepreneurship; Leadership Development; Expansion; Growth Management; Customer Satisfaction; North and Central America; United States; New York (state, US); New York (city, NY)

June 2001
Case

Bedrock Productions

By: Michael J. Roberts and Michael L. Tushman

Describes a young Web consulting firm going through a very rapid period of growth in late 1999 and 2000. The founder/CEO sees himself as a strategist and marketer who is less well-suited to the operational details, that are expanding as the firm grows. A president is... View Details

Keywords: Leadership Development; Management Teams; Change Management; Managerial Roles; Consulting Industry