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      Information TechnologyRemove Information Technology →

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      • December 1986 (Revised July 1989)
      • Background Note

      Note on the Hospital Information Systems Industry

      By: Regina E. Herzlinger
      Keywords: Information Technology; Health Care and Treatment
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      Herzlinger, Regina E. "Note on the Hospital Information Systems Industry." Harvard Business School Background Note 187-092, December 1986. (Revised July 1989.)
      • September 1986
      • Article

      Technological Discontinuities and Organizational Environments

      By: Michael Tushman and Philip Anderson
      Keywords: Information Technology; Organizations
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      Tushman, Michael, and Philip Anderson. "Technological Discontinuities and Organizational Environments." Administrative Science Quarterly 31, no. 3 (September 1986): 439–465.
      • August 1986 (Revised June 1987)
      • Case

      Lotus Development Corporation: Entering International Markets

      By: David B. Yoffie and John J. Coleman
      Lotus 1-2-3 exploded on the American market in the spring of 1983. Nine months later Jim Manzi, vice president of marketing, hired Chuck Digate to develop an international strategy for Lotus. Case explores Lotus' rapid rise to the top of the software market in the... View Details
      Keywords: Market Entry and Exit; Applications and Software; Global Strategy; Management Teams; Information Technology Industry; United States
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      Yoffie, David B., and John J. Coleman. "Lotus Development Corporation: Entering International Markets." Harvard Business School Case 387-034, August 1986. (Revised June 1987.)
      • June 1986 (Revised July 1990)
      • Case

      OTISLINE (A)

      By: F. Warren McFarlan and Donna B. Stoddard
      Describes the company's use of information technology to strengthen its position in the elevator sales and service market. Also demonstrates how information technology can be used to better manage and control a large geographically dispersed service organization. View Details
      Keywords: Information Technology; Technology Adoption; Sales; Marketing; Rank and Position; Salesforce Management; Service Operations; Management Analysis, Tools, and Techniques; Global Range; Accounting; Business Ventures; Industry Growth
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      McFarlan, F. Warren, and Donna B. Stoddard. "OTISLINE (A)." Harvard Business School Case 186-304, June 1986. (Revised July 1990.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (A): The Competitive Advantage

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Competitive Advantage; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (A): The Competitive Advantage." Harvard Business School Case 486-109, May 1986.
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (B): Strategy and Technology

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (B): Strategy and Technology." Harvard Business School Case 486-110, May 1986. (Revised October 1986.)
      • May 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (C): The Back-End Project

      By: Shoshana Zuboff
      Keywords: Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (C): The Back-End Project." Harvard Business School Case 486-111, May 1986. (Revised October 1986.)
      • May 1986
      • Case

      Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (D): Implementation of the Central Liabilities Pilot." Harvard Business School Case 486-112, May 1986.
      • May 1986
      • Case

      Data Administration in Citibank Brazil (E): Assessing the Implementation Strategy

      By: Shoshana Zuboff
      Keywords: Information Management; Strategy; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (E): Assessing the Implementation Strategy." Harvard Business School Case 486-113, May 1986.
      • January 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (Abridged)

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (Abridged)." Harvard Business School Case 486-081, January 1986. (Revised October 1986.)
      • October 1985 (Revised December 1989)
      • Case

      CompuServe (B)

      By: James L. Heskett
      Keywords: Internet and the Web; Web Services Industry
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      Heskett, James L. "CompuServe (B)." Harvard Business School Case 386-095, October 1985. (Revised December 1989.)
      • September 1985 (Revised October 1989)
      • Case

      CompuServe (A)

      By: James L. Heskett
      Keywords: Internet and the Web; Information Technology; Information Technology Industry; Communications Industry
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      Heskett, James L. "CompuServe (A)." Harvard Business School Case 386-067, September 1985. (Revised October 1989.)
      • March 1985 (Revised November 1985)
      • Case

      Wilmington Tap and Die

      By: Robert S. Kaplan
      The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details
      Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry
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      Kaplan, Robert S. "Wilmington Tap and Die." Harvard Business School Case 185-124, March 1985. (Revised November 1985.)
      • March 1985
      • Article

      Experts as Negative Opinion Leaders in the Diffusion of a Technical Innovation

      By: D. A. Leonard
      Keywords: Leadership; Information Technology; Innovation and Invention; Change
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      Leonard, D. A. "Experts as Negative Opinion Leaders in the Diffusion of a Technical Innovation." Journal of Consumer Research 11, no. 4 (March 1985).
      • December 1984
      • Teaching Note

      Office Technology, Inc. (A) and (B), Teaching Note

      By: Michael Beer
      Keywords: Information Technology
      Citation
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      Beer, Michael. "Office Technology, Inc. (A) and (B), Teaching Note." Harvard Business School Teaching Note 485-021, December 1984.
      • December 1984
      • Teaching Note

      New Technology and Job Design in a Phone Company (A) and (B), Teaching Note

      By: Michael Beer
      Keywords: Technology Adoption; Job Design and Levels; Telecommunications Industry
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      Beer, Michael. "New Technology and Job Design in a Phone Company (A) and (B), Teaching Note." Harvard Business School Teaching Note 485-018, December 1984.
      • August 1983
      • Background Note

      Balance of Payments: Accounting and Presentation

      By: David B. Yoffie
      Provides an overview of balance of payments accounting and analytical presentation of balance of payments data. Includes sample transactions to illustrate the application of the basic accounting principles and definitions of the standard balances. View Details
      Keywords: Accounting; Analytics and Data Science; Management; Standards; Mathematical Methods
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      Yoffie, David B. "Balance of Payments: Accounting and Presentation." Harvard Business School Background Note 384-005, August 1983.
      • May 1983 (Revised December 1987)
      • Case

      Technical Data Corp.

      By: William A. Sahlman
      Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details
      Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Information Industry; Service Industry
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      Sahlman, William A. "Technical Data Corp." Harvard Business School Case 283-072, May 1983. (Revised December 1987.)
      • March 1983 (Revised January 1984)
      • Teaching Note

      Corning Glass: Information Systems Planning, Teaching Note

      By: F. Warren McFarlan
      Keywords: Information Technology; Planning; Manufacturing Industry
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      McFarlan, F. Warren. "Corning Glass: Information Systems Planning, Teaching Note." Harvard Business School Teaching Note 183-153, March 1983. (Revised January 1984.)
      • March 1983 (Revised April 1987)
      • Teaching Note

      McGraw-Hill Book Co.: Micro Computer Resource Center, Teaching Note

      By: F. Warren McFarlan
      Keywords: Information Technology; Publishing Industry
      Citation
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      McFarlan, F. Warren. "McGraw-Hill Book Co.: Micro Computer Resource Center, Teaching Note." Harvard Business School Teaching Note 183-150, March 1983. (Revised April 1987.)
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