education - Publications - Faculty & Research

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

View Video Andrew Baxter “YOU BUILD UP PERSONAL CAPITAL BY SHARING COMMON EXPERIENCES.” HOME REGION St. Andrews, UK UNDERGRAD EDUCATION Imperial College London, Chemical Engineering, 2011 PREVIOUS EXPERIENCE Shell, Schlumberger HBS... View Details

September 2002 (Revised October 2002)
Case

Bank of America (A)

By: Stefan H. Thomke and Ashok Nimgade

Describes how Bank of America is creating a system for product and service innovation in its retail banking business. Emphasis is placed on the role of experimentation in some two-dozen real-life "laboratories" that serve as fully operating banking branches and as... View Details

Keywords: Motivation and Incentives; Problems and Challenges; Innovation and Management; Risk and Uncertainty; Change; Failure; Banks and Banking; Learning; Banking Industry

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Connell House | About

required all employees to adhere to a strict code of conduct. Connell’s business achievements were matched by his generous support of a broad array of civic and educational institutions in the Boston area. In addition to his giving at... View Details

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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28 Oct 2022
Blog Post

Latina Women in Leadership: Shirley Verónica Cardona (MBA 2012)

other as we reach personal milestones. What are you doing now? How has your MBA prepared you for your post-HBS career? I have the honor of serving as Vice President of Marketing at Ellevation Education, the nation’s leading K-12 software solution for multilingual... View Details

29 Feb 2024
Blog Post

African American Student Union Spotlight on Social Enterprise

affordable housing nationwide, high-quality education in predominately underserved communities, and many other initiatives essential to accelerating Black economic mobility, I believe firms can reverse the wealth gap trend dramatically,... View Details

Article

The Business Case for Curiosity

By: Francesca Gino

Although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in the workplace and... View Details

Keywords: Organizational Culture; Employees; Creativity; Cognition and Thinking; Learning; Decision Making; Performance Effectiveness

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29 Apr 2016
HBS Seminar

Richard Freeman, Harvard University & NBER

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MBA Program - Alumni

Giving MBA Program Giving MBA Program Enhance Learning Ensure a transformational educational experience The MBA Program is the cornerstone of HBS’s educational offerings. Ongoing innovation in teaching and... View Details

18 Apr 2024
Blog Post

African American Student Union Spotlight on Emerging Markets

dialogue, allowing us to delve into and learn from each other's viewpoints on complex business issues. This aspect of the HBS educational approach, particularly through the case method, has enriched my understanding by exposing me to... View Details

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

Kobe-Osaka region—the second-largest regional market in Japan and one that offered educational institutions with high-quality scientists—Lilly would send a signal to the medical community there that the company was committed to the needs... View Details

Keywords: by Walter Kuemmerle

16 Aug 2018
News

Working with a Giver’s Spirit

people unlock their potential. At the time, for me, the key to this was using the media to educate and inform.” As much as Ayala appreciates the technical skills he learned at HBS, he thinks that the “softer” skills have turned out to be... View Details

Keywords: Constantine von Hoffman

Web

Buy Now, Pay Later: Credit and the Market Economy: The Rise of Credit Reporting

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details

August 2011 (Revised November 2012)
Case

Mary Griffin at Derby Foods

By: Anthony J. Mayo and Joshua D. Margolis

Mary Griffin, Vice President of Consumer Products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he has displayed some poor interpersonal skills in the manner in which he interacts with his team and the production... View Details

Keywords: Outcome or Result; Training; Interpersonal Communication; Labor and Management Relations; Management Skills; Management Style; Management Teams; Managerial Roles

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07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

consumers; 71 percent of those surveyed promised that brands and companies that placed their profits before people during the crisis would lose their trust forever. How can brands help during a crisis? Educate the public by transforming... View Details

Keywords: by Jill Avery and Richard Edelman

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A Tradition of Philanthropy - Alumni

mission to educate leaders who make a difference in the world. On behalf of all who benefit from the School’s work, we are grateful to the donors who believe in and help shape this institution. 1908 Harvard's Graduate School of Business... View Details

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

and older typically resist language mandates more than do 20-somethings, Neeley says the older workers at Rakuten also shared advantages: they often had more education and money to pay for additional private or small-group classes.... View Details

Keywords: by Kim Girard

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Buy Now, Pay Later: Credit in Pre-Industrial Society

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Imagining Pre-Industrial Credit Credit and... View Details

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

director time and detract from other, more strategic, director roles. Also, as regulations mandate more outside directors, many of these directors lack the necessary knowledge about the industry and business, requiring education about and... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

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Charts & Statistics - Leadership

Great American Business Leaders of the 20th Century Charts & Statistics Birthplace Education Gender & Ethnicity Tenure Birthplace of Leaders Foreigners Gain CEO Access After Mid-Century Pre-1950 Founder 73% Family Business 2% Other CEO... View Details

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Meet the MBA Class of 2020

Bank of America (A)

Connell House | About

Leadership and Teaming

Latina Women in Leadership: Shirley Verónica Cardona (MBA 2012)

African American Student Union Spotlight on Social Enterprise

The Business Case for Curiosity

Richard Freeman, Harvard University & NBER

MBA Program - Alumni

African American Student Union Spotlight on Emerging Markets

Building Effective R&D Capabilities Abroad

Working with a Giver’s Spirit

Buy Now, Pay Later: Credit and the Market Economy: The Rise of Credit Reporting

Mary Griffin at Derby Foods

What Customers Need to Hear from You During the COVID Crisis

A Tradition of Philanthropy - Alumni

HBS Cases: Overcoming the Stress of ‘Englishnization’

Buy Now, Pay Later: Credit in Pre-Industrial Society

Boards and Corporate Governance: A Balanced Scorecard Approach

Charts & Statistics - Leadership