decision making - Publications - Faculty & Research

18 Jun 2024
Research & Ideas

Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.

environments.” If central banks had used economic models that account for variations in the speed of firm’s pricing decisions rather than their traditional forecasting tools, policymakers might have detected rising inflation sooner,... View Details

Keywords: by Rachel Layne; Financial Services; Banking

21 Sep 2021
News

Readers Ask: How Can I Gain Power and Influence?

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Online Leadership and Management Courses | HBS Online

make an impact within your organization and society. 6 weeks, 6-7 hrs/week Enroll by May 1 $1,850 Certificate Leadership, Ethics, and Corporate Accountability Professor Nien-he Hsieh Develop a toolkit for View Details

10 Jan 2007
HBS Case

The Challenge of Managing National Security

outcomes—two bad and one good. One possibility is that we give in to the temptation to centralize—give all the decisions to the "best and brightest" at the top. A lot of the rhetoric about the need for an "intelligence... View Details

Keywords: by Garry Emmons; Service

06 Sep 2016
Book

Resolve Your Toughest Work Problems with 5 Questions

Keywords: by Michael Blanding

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

performance? A: For managers, it is imperative to understand that stars are not self-contained silos. Producing top-quality knowledge work requires collaboration and flows of information among a network of top performers. That means any one View Details

Keywords: by Martha Lagace

May–June 2023
Article

Should Your Start-up Be For-profit or Nonprofit?: A Guide for Social Entrepreneurs

By: Cait Brumme and Brian Trelstad

Years ago the line between nonprofit and for-profit enterprises was clear, but that has changed. Nonprofits now offer products that compete with those of the best for-profits, and for-profits can deliver as much social value as charities. Despite the blurred... View Details

Keywords: Business Startups; Social Entrepreneurship; Mission and Purpose; Nonprofit Organizations; For-Profit Firms; Decision Choices and Conditions

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25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

new research paper demonstrates that the fundamental attribution error is so deeply rooted in our decision making that not even highly trained people-evaluators, such as hiring managers and school admissions... View Details

Keywords: by Anna Secino; Education; Employment

September 2009 (Revised November 2021)
Case

OnStar: Not Your Father's General Motors

By: Clayton M. Christensen

After two years of less than stellar performance resulting in sales well below plan, senior management at General Motors (GM) mobile telecommunications service start-up, OnStar, recognized that without a substantial change in their strategy, support for the venture... View Details

Keywords: Change Management; Decision Choices and Conditions; Growth and Development Strategy; Corporate Strategy; Technology; Risk and Uncertainty; Joint Ventures; Corporate Entrepreneurship; Product Positioning; Risk Management; Auto Industry; Telecommunications Industry

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15 Mar 2011
First Look

First Look: March 15

examine the organizational transformation of risk experts in two large U.K. banks, where we study the dynamics of the risk management function over a period of five years. Our findings indicate that the rising influence of a staff function on strategic View Details

Keywords: Sean Silverthorne

04 Feb 2022
News

Beyond the Cold War: Reinventing Socialism in Five Countries

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

studies support an economic idea known as Tournament Theory, which says that as pay differences between job levels increase, the value of receiving a promotion also rises—spurring employees to put in more effort. “People make work View Details

Keywords: by Dina Gerdeman

April 2021 (Revised May 2021)
Case

Kitopi: The Brave New World of Cloud Kitchens

By: Antonio Moreno and Gamze Yucaoglu

The case opens in February 2021 as Mohamad Ballout, co-founder and CEO of Kitopi, a Dubai-based managed cloud kitchen platform, is looking over the company’s 2020 results. Propelled by the COVID-19 pandemic, delivery orders had been on the rise globally and dine-in... View Details

Keywords: Cloud Kitchens; Food; Operations; Growth and Development Strategy; Decision Choices and Conditions; Food and Beverage Industry; Middle East; North Africa

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23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

influencing the cost and availability of money, goods, and services. Macroeconomic forces can conspire to make business more difficult, but they can also present opportunities to executives who know how to, for example, read a country's... View Details

Keywords: by Sean Silverthorne

October 2009 (Revised August 2014)
Case

Tengion: Bringing Regenerative Medicine to Life

By: Elie Ofek and Polly Ross Ribatt

Tengion is a young biotech company that is at the frontier of regenerative medicine—a nascent field that seeks to promote the creation of new cells and tissue to repair or replace tissue or organ function lost due to age, disease, damage, or congenital defects. In late... View Details

Keywords: Decision Choices and Conditions; Financial Crisis; Entrepreneurship; Health Care and Treatment; Technological Innovation; Product Launch; Product Development; Research and Development; Biotechnology Industry; United States

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09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

in a mutual caring way and also to help their firm excel. The designer can encourage this by fostering firm-wide symbols, rituals, and norms. However, any such social contract must be a mutual commitment to be effective. The leadership group must View Details

Keywords: by Paul Lawrence & Nitin Nohria

25 Aug 2015
News

HBX Launches HBX Live – Harvard Business School’s Virtual Classroom

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Curriculum - Business & Environment

confront the bigger decision of whether or not to invest in solar panels to generate electricity for her home. Although pre-disposed to pursue environmentally friendly alternatives, the project entailed significant up-front expenses and... View Details

2016
Working Paper

The Impact of Supplier Inventory Service Level on Retailer Demand

By: Nathan Craig, Nicole DeHoratius and Ananth Raman

To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details

Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry

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