communications - Publications - Faculty & Research

25 Aug 2014
HBS Case

Starbucks Reinvented

comfort, connection, and respect for its product and the communities Starbucks serves. CEO Howard Schultz has reignited Starbucks with innovative new offerings and by refocusing workers on the company's core values.Photo: iStockPhoto So... View Details

Keywords: by Julia Hanna; Food & Beverage

09 Jan 2024
Blog Post

Insights From Harvard Business School’s Peek Program

students to learn about the HBS community and student experience, and hear about MBA admissions and financial aid. We spoke with Yue Yu, a graduate of Connecticut College and a current master's student at Vanderbilt University, originally... View Details

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Advisory Board - Entrepreneurship

Silknet (NASDAQ: SILK), edocs, Idiom Technologies , Incipient , Silicon Dimensions, and Virtusa . Andy has also led investments in Aptis Communications (acquired by Nortel Networks), Argon (acquired by Siemens), Cerulean Technology... View Details

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Donor Societies - Alumni

remains the preeminent institution for educating leaders who make a difference in the world. They also join a special community of HBS entrepreneurs—founders, builders, and investors—and have opportunities to develop new and meaningful... View Details

26 Oct 2022
Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

influencer with a smaller, but loyal base. About 80 percent of consumers considered a purchase recommendation trustworthy if it came from an influencer with a small audience. “This is likely because smaller influencers form a smaller View Details

Keywords: by Kara Baskin; Technology; Media & Broadcasting

Portrait Project

Samrath Oberoi

communities – as some underserved countries and populations are desperate for innovation that is beyond their reach. I want to create sustainable medical technology that will enhance accessibility within such “white spaces” globally, and... View Details

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Alumni - Global

connecting the alumni community and demonstrating how the School is addressing today’s challenges. Re: Saurabh Mittal (MBA 1999); Prashant Pundrik (PLDA 9); Jeff McNeill (MBA 1980); Wakana Tanaka (MBA 2003); Srikant M. Datar (George F.... View Details

05 Dec 2018
Research & Ideas

Why Managers Should Reveal Their Failures

share their mistakes as a team-building exercise to improve communication and collaboration. “You can motivate your team to work harder by doing this,” Brooks says. “I know I have felt that way seeing other women who have succeeded. I... View Details

Keywords: by Dina Gerdeman

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Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and grow. “At HBS I built lifelong friendships. It was a community that exposed me to so many... View Details

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

human-plus-machine-based decision-making. Kost: Do you see the potential for a shift away from the GICS? Srinivasan: We develop certain standards because it creates a common way for us to understand and communicate what we are doing. It... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

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Resources - Christensen Center for Teaching & Learning

including information specifically for companies on the benefits of participating and confidentiality of materials. Writing Teaching Notes for Cases 1993 Teaching Notes: Communicating the Teacher's Wisdom by James Austin Sets forth the... View Details

May 8, 2020
Article

Lead Your Team Into a Post-Pandemic World

By: Hubert Joly

The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details

Keywords: COVID-19; Re-opening; Health Pandemics; Leadership; Employees; Communication; Human Needs

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Business Fundamentals Course - CORe | HBS Online

alongside a global community of peers through our Active, Social, Case-Based learning model. Learners who successfully complete an HBS Online program will be added to the HBS Online Community's Official Networking Group and gain exclusive... View Details

22 Aug 2005
Research & Ideas

Restoring a Global Economy, 1950–1980

of the process of reducing trade barriers and a limitation on it. The European Economic Community (later known as the EC, and, from 1993, the European Union) was formed in 1957, and initially consisted of six Western European countries.... View Details

Keywords: by Geoffrey Jones

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Women’s Leadership Summit - Alumni

With a network of 105 Clubs and Shared Interest Groups (SIGs) globally, engage with fellow alumni where you work and live or focused on important identity groups. These alumni-led groups provide a plethora of compelling programs and activities such as pro bono work... View Details

01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

May–June 2018
Article

The Surprising Power of Questions

By: Alison Wood Brooks and Leslie K. John

Much of an executive’s workday is spent asking others for information—requesting status updates from a team leader, for example, or questioning a counterpart in a tense negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught... View Details

Keywords: Interpersonal Communication; Communication Strategy; Information; Knowledge Sharing; Performance Effectiveness

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12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55833 Managed Ecosystems and Translucent Institutional Logics: Engaging Communities By: Altman, Elizabeth J., Frank Nagle, and Michael Tushman Abstract—When organizations need input... View Details

Keywords: Dina Gerdeman

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

to keep working from home part of the time after COVID-19 abates, researchers are probing how virtual interaction might reshape organizations. In the first large-scale analysis of digital communication early in the crisis, the team—Sadun;... View Details

Keywords: by Danielle Kost

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

fulfilled (Kamal Hossain); (6) behaviors of managers who "compete with each other to climb to the next higher level" and make unfulfilled promises to do so (Subrata Chakraborty); (7) a "modern fashion of us all being 'economical with the truth' in our... View Details

Keywords: by James Heskett

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