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Show Results For
- All HBS Web
(9,388)
- People (43)
- News (3,103)
- Research (4,639)
- Events (37)
- Multimedia (42)
- Faculty Publications (1,505)
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
four leading global food safety firms gives their testing a certain level of external validity that they may not enjoy by doing their own testing, although big companies such as Nestle remain strongly... View Details
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
white counterparts." Ely's contribution, he went on to explain, is in developing theory about when and under what circumstances diversity leads to process gains or losses. The questions she asks, he said, include: How do... View Details
Keywords: by Martha Lagace
- 16 Apr 2001
- Research & Ideas
Angels Face the Innovator’s Dilemma
limited by how quickly customers can learn and how quickly their lives and needs can change. At the same time, he said, the pace of technological progress almost always outstrips the ability of customers to use any particular new... View Details
- 01 Aug 2019
- What Do You Think?
Has the Twitter Age Left the Case Method Behind?
ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those utilizing the method in their... View Details
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
know and control what is done with their information. Q: Do these services do better by focusing on the higher-end market, or is the resistance you describe pretty universal... View Details
Keywords: by Martha Lagace
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
Hollywood studios can determine the rules of the game. Another key difference concerns the extent to which markets are influenced by piracy. Piracy is a global problem, but I think it is particularly detrimental to box office grosses in... View Details
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
and strategy with an emphasis on environmental management, Reinhardt recently shared his expertise with HBS alumni during reunion weekend. His talk, titled "Down to Earth: Applying Basic Business Principles to Environmental Management," is also the title of... View Details
Keywords: by Martha Lagace
- April 1987 (Revised March 1989)
- Case
Bob Galvin and Motorola, Inc. (A)
Describes the changing environment faced by Motorola in the 1980s and the recognition by its CEO, Bob Galvin, that "change is needed." Also describes a major challenge set forth by Galvin to the organization to do something to prepare for the future. The challenge is... View Details
Jick, Todd D., and Mary C. Gentile. "Bob Galvin and Motorola, Inc. (A)." Harvard Business School Case 487-062, April 1987. (Revised March 1989.)
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
record to defeat the heir apparent in his own party and then go on to hold off the much-vaunted Republican machine is a truly remarkable achievement. Much of it has to do with Obama's instinct for marketing. First, Obama's personal... View Details
Keywords: by John Quelch
- 19 May 2008
- Research & Ideas
Connecting School Ties and Stock Recommendations
Social networks matter for more than just efficient Internet communication. They're also crucial for the strong performance of stock recommendations by analysts, according to researchers at Harvard Business School and the University of... View Details
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
its culture as an amalgam of “freedom and responsibility.” By freedom, the company doesn’t mean a free-for-all. Yes, workers have the freedom to express opposing viewpoints, and they also have wide leeway with their vacation and travel... View Details
- 25 Jul 2007
- Lessons from the Classroom
The Evolution of Apple
constant," says Yoffie, noting that the case is used as part of the MBA required curriculum in the Strategy course and in numerous Executive Education programs. It can also be taught with a video presentation by John Sculley, Apple's... View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
Every business leader faces difficult tradeoffs when working to make a company both profitable and purposeful. But leaders who articulate a company’s deep purpose can tap into that broader vision to help them navigate short-term decisions View Details
Keywords: by Ranjay Gulati
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
theoretical frameworks of international political economy (IPE) to date have not adequately recognized nationalism's real sway. (See sidebar, "Dueling Theories of IPE.") By analyzing the effects of nationalism on the three... View Details
Keywords: by Martha Lagace
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing... View Details
- 17 Oct 2013
- Research & Ideas
Reserve Bank Governor Discusses India’s Financial Opportunities
Raghuram Rajan likens Indians' view of their economy to their view of the nation's cricket team. When the team's doing well, he says, fans essentially worship the players and ignore any flaws. But during a losing streak, the collective... View Details
Keywords: by Carmen Nobel
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
acquisition as the biggest challenge. But lacking a CM strategy and able to respond to only short-term financial pressures, most organizations do an inadequate job of selection, retention, and growth. For many years, Mobil pursued a... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 17 Sep 2014
- Sharpening Your Skills
Sharpen Your Negotiation Skills
business talks, our other career skills won't do us much good. Many of us, however, approach these critical conversations woefully unprepared. Fortunately, a large number of Harvard Business School faculty research this area constantly,... View Details
Keywords: by Sean Silverthorne
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
and businesses. "I was skeptical at times," he says. "I saw that some reviewers were better at reviewing than others. Do their reviews get more weight? Who decides whether one review is unbiased or more thorough than another review?" Yelp... View Details