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Show Results For
- All HBS Web
(4,690)
- People (13)
- News (1,430)
- Research (2,710)
- Events (9)
- Multimedia (7)
- Faculty Publications (1,732)
- 01 Jun 1996
- News
Reinventing Marketing
becoming the victim of its own success, according to the leaders of the Marketing unit at HBS. "Advances in technology and fundamental changes in how products and services are delivered are enabling other disciplines - such as... View Details
- June 15, 2021
- Article
Cutting the Gordian Knot of Employee Health Care Benefits and Costs: A Corporate Model Built on Employee Choice
By: Regina E. Herzlinger and Barak D. Richman
President Joe Biden’s promise to give every American access to affordable health insurance is well-intentioned, but his plan’s policy elements—a public option, a permanent expanded tax credit—require congressional approval and would expend significant political and... View Details
Keywords: Health Insurance; Health Insurance Marketplaces; Health Care Delivery; Health Care Financing; Health Care Industry; Health Care and Treatment; Insurance; Service Delivery; Cost Management; Health Industry; United States
Herzlinger, Regina E., and Barak D. Richman. "Cutting the Gordian Knot of Employee Health Care Benefits and Costs: A Corporate Model Built on Employee Choice." Health Affairs Blog (June 15, 2021).
- August 2010 (Revised May 2012)
- Teaching Note
The UCLA Medical Center: Kidney Transplantation (TN)
By: Michael E. Porter and Jennifer F Baron
Teaching Note for 711410. View Details
- May 1992
- Case
Sunday River Ski Resort
By: Leonard A. Schlesinger and Martha Epstein
Sunday River is a ski area in Bethel, ME which has been run by entrepreneur Les Otten since 1980. The year before Otten purchased the area, it posted a loss of $235,000 on revenues of $541,000. Under Otten's leadership, however, Sunday River posted year after year of... View Details
Keywords: Service Delivery; Competitive Advantage; Entrepreneurship; Success; Transformation; Tourism Industry; Entertainment and Recreation Industry; Maine
Schlesinger, Leonard A., and Martha Epstein. "Sunday River Ski Resort." Harvard Business School Case 692-025, May 1992.
- 01 Mar 2004
- News
New Horizons for Iraq
operations during Operation Anaconda (February–March 2002), for which he was awarded the Joint Service Achievement Medal. Erik Gunnar Counselman (HBS ’05), Captain U.S. Marine... View Details
- 01 Jun 2020
- News
Check In
hotels we own, we’re looking at hospital-grade sanitation programs. We’re looking at things like plexiglass shields between the customer and the check-in desk. We’re considering what social distancing looks like in our restaurants—or do we even open restaurants? We’re... View Details
- Mar 2012
- Article
The Looming Challenge to U.S. Competitiveness
The United States is a competitive location to the extent that firms operating in the U.S. are able to compete successfully in the global economy while supporting high and rising living standards for the average American. Changes in the... View Details
- Web
Terms of Use - HBS Online
NON-INFRINGEMENT. HARVARD BUSINESS SCHOOL ONLINE DOES NOT WARRANT THAT ANY SERVICE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE ANY SERVICE IS FREE OF... View Details
- Web
Our Leadership | Information Technology
Our Leadership Elizabeth (Beth) Clark Chief Information Officer Application & Service Administration Irene Good, Managing Director IT Financial Management & Business Operations Carolyn Pyburn, Senior... View Details
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
the event examined the operational and cultural obstacles that impede success in fighting poverty. They also considered the impact of business as a poverty alleviator and whether business engagement alone is sufficient to lift individuals... View Details
Keywords: by Garry Emmons
- 01 Apr 2001
- News
Beyond Accommodation
Industries for the Blind (NIB) in Alexandria, Virginia, a post he assumed in 1998, Gibbons is the first blind person ever to lead the 63-year-old agency. Previously, he had worked at AT&T, first in operations management and later in... View Details
William B. Rayburn
Rayburn went from service station operator to CEO in a 35-year career with Snap-On. He presided over Snap-On’s impressive growth period achieving 52% market share, becoming the world’s largest independent... View Details
Keywords: Fabricated Goods
- November 2015 (Revised January 2016)
- Teaching Note
McDonald's Corporation: Managing a Sustainable Supply Chain—From Amazon Soya to Cage Free Eggs
This case provides an opportunity for students to consider how large, multinational corporations should respond when targeted by activists regarding environmental and social concerns in their supply chains. Greenpeace targeted McDonald's because its chicken supplier... View Details
- 01 Jun 1997
- News
Blockbuster Deals
those who were usually called 'raiders' in the eighties - entrepreneurs who were putting their own money and reputations on the line." Jensen believes that most current mergers undertaken to reduce excess capacity and combine related View Details
Keywords: Garry Emmons and Nancy O. Perry
- 12 Jan 2015
- News
Good Investments
Market day also means it’s a busy day for Gregoria Alvarez Reyes, whose store sits on an adjacent corner, right in the path of foot traffic. For the past 11 years, Reyes has owned and operated Farmacia Fradoni in this northwest section of... View Details
- 01 Feb 2001
- News
Drilling Down
"I tend to think that small and focused is the name of the game," agrees Matthew R. Simmons (MBA '67), president and chairman of Simmons & Company International. Established in 1974 as a specialized investment bank to the oil service... View Details
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
established middle-market and even lower-market players." For example, she said, "eight years ago, Starbucks was a luxury game on the east coast. . . . Now, Starbucks is daily standard operating procedure—a mass business."... View Details
- 08 Mar 2016
- First Look
March 8, 2016
investors and the public that expansion into China was one of his company's major priorities for 2016. Uber had already demonstrated remarkable capacity for rapid, global scaling and for operating despite... View Details
Keywords: Sean Silverthorne
- 01 Dec 2013
- News
Double Vision
found that TV ads not only can spur web traffic—the browser is at the ready, after all—but can drive sales, too. But which ads push the most? As part of the study, Teixeira and his colleagues collected thousands of ads hawking products frequently purchased... View Details
Keywords: Arts, Entertainment
- 01 Jun 1997
- News
New Releases
satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and... View Details