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Show Results For
- All HBS Web
(4,691)
- People (13)
- News (1,430)
- Research (2,711)
- Events (9)
- Multimedia (7)
- Faculty Publications (1,733)
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
with the challenges of scaling up as well as huge opportunities in managing rapid growth. These countries also provide an innovation platform to justify tailoring and inventing products and services just for... View Details
Keywords: by Martha Lagace
- August 2019 (Revised August 2020)
- Case
Magrabi: Fulfilling the Vision for the Future
By: John Beshears, Alpana Thapar and Boris Tsimerinov
In 2018, Magrabi was the leading retailer of eyeglasses, sunglasses, and other optical products in the Middle East, and it was embarking on a major shift in strategy, transitioning from a brand focused on clinical expertise to a brand that combined technical excellence... View Details
Keywords: Brands and Branding; Transition; Luxury; Sales; Service Delivery; Strategy; Employees; Recruitment; Consumer Products Industry; Retail Industry; Middle East
Beshears, John, Alpana Thapar, and Boris Tsimerinov. "Magrabi: Fulfilling the Vision for the Future." Harvard Business School Case 920-009, August 2019. (Revised August 2020.)
- July 2007 (Revised January 2008)
- Case
Turnaround at the Veterans Health Administration (A)
By: Amy C. Edmondson, Brian R. Golden and Gary J. Young
Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system in North America, the Veterans Health Administration (VHA). Kizer was appointed as the Under Secretary of Health, to... View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Transformation; Leadership; Consolidation; Health Care and Treatment; Service Delivery; Health Industry; Public Administration Industry; North and Central America
Edmondson, Amy C., Brian R. Golden, and Gary J. Young. "Turnaround at the Veterans Health Administration (A)." Harvard Business School Case 608-061, July 2007. (Revised January 2008.)
- January 2007 (Revised November 2007)
- Case
Organic Growth at Wal-Mart
By: Jan W. Rivkin and Troy Smith
In 2005, an executive vice president at Wal-Mart must decide whether to expand the retailer's selection of organic food. The decision is made in the context of wider attempts to move the giant retailer slightly upscale and to focus on environmental sustainability. View Details
Keywords: Food; Growth and Development Strategy; Product; Business Processes; Environmental Sustainability; Expansion; Retail Industry; United States
Rivkin, Jan W., and Troy Smith. "Organic Growth at Wal-Mart." Harvard Business School Case 707-498, January 2007. (Revised November 2007.)
- 01 Sep 2010
- News
Big Turnout for Business Plan Contest
The dream of starting their own business inspired 110 teams of students to enter the 2010 HBS Business Plan Contest, which awarded $170,000 in cash and in-kind services to winners and runners-up in separate business venture and social... View Details
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
your messages after they are read. The problem: The memory of your uninhibited behavior lingers. Research Papers Surfacing the Submerged State with Operational Transparency in Government ServicesCitizens who see the work that government... View Details
Keywords: by Sean Silverthorne
- Web
Entrepreneurial Sales 102: Building the First Sales Team - Course Catalog
happens until a sale is made. That simple point underlines the critical importance of sales. Every operating model and business plan ‘assumes’ a certain amount of sales, but that assumption is the tipping point. Without sales, the entire... View Details
- 22 Oct 2013
- News
Pulling the Plug
Even now, Giler keeps his hand in cellular communications—"an industry ripe for substantial disruption"—by cofounding and chairing Scratch Wireless, which this year is slated to release the nation's first free cellphone service (it will... View Details
Keywords: Francis Storrs; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 11 Feb 2019
- News
Hello Alfred Co-Founders: Knowing When to be Persistent
Keywords: Personal Services
- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
want to open pathways to ownership for a new generation of investors like Amanda.” “We want to open pathways to ownership for a new generation of investors like Amanda.” Status Update: More than 600 retail and service organizations have... View Details
- 01 Sep 2007
- News
Where Are They Now?
works on strategy issues, is point person for global initiatives and acquisitions, and oversees day-to-day operations across all of the group’s functions and its multiple brands, which reap $9 billion in annual sales and include Bath &... View Details
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality... View Details
Keywords: Sean Silverthorne
- August 2000 (Revised February 2003)
- Case
Borders Group, Inc.
By: Zeynep Ton and Ananth Raman
Describes Borders Group, a well-known retail chain, in late 1999 and its traditional strengths and rapid growth in the 1990s. By 1990, however, the company had fallen behind Amazon.com and Barnes & Noble in leveraging the Internet for book retailing, although it... View Details
Keywords: Supply Chain Management; Customer Value and Value Chain; Distribution Channels; Service Operations; Business Growth and Maturation; Economic Growth; Industry Growth; Growth and Development; Internet; Business Model; Order Taking and Fulfillment; Supply and Industry; Retail Industry; Publishing Industry
Ton, Zeynep, and Ananth Raman. "Borders Group, Inc." Harvard Business School Case 601-037, August 2000. (Revised February 2003.)
- 10 Dec 2010
- News
Notes from the Trenches
was critical in getting the ball rolling for Relay Rides, a service allowing customers to rent neighborhood cars from private owners by the hour or by the day. (Clark also got some “Air Time” in the December Bulletin. By the fall of his... View Details
- Profile
Jason Flood
about the future of tech. Google was my dream job—and I got it. I had a fantastic experience there, and my life plan was to scale the ranks at Google.” But his cancer experience, Jason says, “inspired a passion to get involved in health... View Details
- 01 Sep 2003
- News
Sharon Patrick
economies of scale and leveraging models,” observes Patrick, who served as president and COO of Martha Stewart Living Omnimedia for six years before she was appointed CEO in June. “If you can harness these economics, you can create very... View Details
- April 1992 (Revised June 1993)
- Case
American Nursing Services, Inc.
By: Leonard A. Schlesinger and Roger H. Hallowell
P.K. Scherle, R.N., founder, president, and owner, struggles with her successful business and focuses on either growth or enhanced profitability. View Details
Keywords: Growth Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry
Schlesinger, Leonard A., and Roger H. Hallowell. "American Nursing Services, Inc." Harvard Business School Case 692-102, April 1992. (Revised June 1993.)
- 01 Sep 2009
- News
Consumer Finance Makes HBS Debut
we have a rich set of finance electives, including courses on behavioral topics, investment management, financial markets, private equity, venture capital, financial engineering (which I also coteach), and a host of other topics. Retail financial View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
service especially needed given the isolation caused by the pandemic. After two decades in the senior housing industry, which included overseeing a multibillion-dollar portfolio for a REIT, Oppenheim developed a vitality framework built... View Details
- 19 Dec 2008
- News
WHBS, 820 on Your Dial
Almost fifty years before HBS developed a broadcast presence with its own Web site in 1996, the School had a rather limited one: the radio station WHBS, which was in operation from 1948 to 1964 or 1965. It was limited because the... View Details