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Show Results For
- All HBS Web
(13,958)
- People (38)
- News (3,245)
- Research (8,532)
- Events (64)
- Multimedia (60)
- Faculty Publications (5,796)
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
That’s the way they are typically stated. It implies that you first set out to achieve diversity by bringing in more people of color, and then take steps—through inclusion training, mentoring, fast-tracking, or whatever—to plug the... View Details
Keywords: by James Heskett
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
companies like Amazon have been contemplating. For years, logistics have been managed by principles such as that of "postponement and speculation." The idea is that to approach the best match... View Details
Keywords: by James Heskett
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
won awards from both the Academy of Management's Organization and Management Theory Division and Organizational Behavior Division, was largely guided by the information that the factory workers shared with... View Details
Keywords: by Carmen Nobel
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
- 10 Oct 2005
- Research & Ideas
Corporate Responsibility and the Environment: What is the Right Thing To Do?
School. So we designed this project to ask: May they, can they, should they, and do they? We commissioned three papers, one by law school professor Einer Elhauge, to examine "may they?" He concluded that firms could indeed go... View Details
Keywords: by Manda Salls
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
management ranks. Koning and Ferguson took a broader approach. They reviewed data collected by the Equal Employment Opportunity Commission between 1971 and 2014, determining the racial makeup of every large... View Details
Keywords: by Dina Gerdeman
- 01 Aug 2019
- What Do You Think?
Has the Twitter Age Left the Case Method Behind?
ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those utilizing the method in their... View Details
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
for customers? Consumers Blame Business for Global Health Problems. Can Business Become the Solution? Millions of people have been harmed by cigarettes, defective merchandise, pollution, addiction and other business by-products. now,... View Details
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
groups are important to a marketing organization, which group is addressed most effectively by emerging techniques relying on neuroscience, particularly the exploration of the subconscious feelings that may or may not drive behavior? Will... View Details
Keywords: by James Heskett
- 01 Dec 2022
- News
Singing to the Corn
throughout college and into HBS. That intensity has been channeled by mentors throughout Keen’s life. One such person is Deward Walker, who in 2007 challenged Keen with a question that has a recurring role in Sacred Seed’s origin story:... View Details
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
administration as Bush's third term. But he and his advisers managed the political chess board brilliantly. Early on, he anticipated and defused negative criticisms by admitting to past indiscretions in his... View Details
Keywords: by John Quelch
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
the best understanding of the behavior that distinguishes customers are in sales, marketing, and service; however, the cost implications of customer behavior are often managed by people in operations,... View Details
Keywords: by Sean Silverthorne
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
put it, “Remember, if you lose personal liberty and privacy, you lose everything. Be very careful what you would wish for in the cause of ‘national interest’.” Commenting that it requires some subtlety to get this balance between security and privacy right, Jim Dyer... View Details
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
both equity and fixed income claims increased significantly because of country risk premium. In the 2014 World Competitiveness Yearbook Ranking, conducted by the International Institute for Management... View Details
Keywords: by George Serafeim
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
example, in a February 2012 survey by the Pew Research Center, 73 percent of 2,253 adult respondents answered they would not be OK with a search engine (such as Google) keeping track of their searches and using the results to personalize... View Details
Keywords: by Carmen Nobel
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
a mess. [S]he acknowledged: "I probably should have done more research. The core business wasn't making any money. The customer service was poor. In my first few weeks, three or four of the senior managers came in and said, 'Oh, we're... View Details
Keywords: by Martha Lagace
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top... View Details
- 02 Sep 2015
- Research & Ideas
Explaining China's Crash
After more than a decade of nearly can’t-miss growth, China’s stock market began a precipitous summer slide that has spooked investors worldwide. In July, the Shanghai composite index dropped 15 percent from June, prompting the People’s Bank of China to devalue the... View Details
- 29 Jan 2019
- Research & Ideas
'Green Bonds' May Be Our Best Bet for Environmental Damage Control
Municipalities have been selling bonds to pay for public works projects—fire stations, parking garages,sewage treatment systems—for 200 years. It’s only in the past decade or so, however, that they’ve been selling them with an extra perk: helping the environment. In... View Details
- 07 Jan 2009
- What Do You Think?
Is the World Really Flat?
effects" (Alex Evans). "It really doesn't matter whether the world is flat or not. Most value is added by the exploiters, not the creators, and that works in both (flat and non-flat) environments" (Gerald Nanninga). These... View Details
Keywords: by Jim Heskett