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  • All HBS Web  (9,045)
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  • October 2022 (Revised January 2023)
  • Case

Century Bank: Closing Time?

By: Lauren Cohen, Grace Headinger and Bill Kwon
Barry Sloane, second-generation Chairman, President, and CEO of his family’s bank, Century Bank, weighed whether to sell to Eastern Bank. As a small regional bank, Century faced a number of challenging trends, such as digitization and market share decline in the coming... View Details
Keywords: Family Office; Business Exit; Banking; Family; Massachusetts; Boston; United States; Acquisition; Business Exit or Shutdown; Family Business; Family and Family Relationships; Interpersonal Communication; Decision Making; Finance; Banks and Banking; Risk and Uncertainty; Emotions; Banking Industry; Boston; Massachusetts; United States
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Cohen, Lauren, Grace Headinger, and Bill Kwon. "Century Bank: Closing Time?" Harvard Business School Case 223-040, October 2022. (Revised January 2023.)
  • March 2021
  • Article

Deliberately Prejudiced Self-driving Vehicles Elicit the Most Outrage

By: Julian De Freitas and Mina Cikara
Should self-driving vehicles be prejudiced, e.g., deliberately harm the elderly over young children? When people make such forced-choices on the vehicle’s behalf, they exhibit systematic preferences (e.g., favor young children), yet when their options are unconstrained... View Details
Keywords: Moral Judgment; Autonomous Vehicles; Driverless Policy; Moral Outrage; Moral Sensibility; Judgments; Transportation; Policy
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De Freitas, Julian, and Mina Cikara. "Deliberately Prejudiced Self-driving Vehicles Elicit the Most Outrage." Cognition 208 (March 2021).
  • 01 Mar 2023
  • News

How Much Does 'Deep Purpose' Matter to the Bottom Line?

  • Article

After the Fall: Reintegrating the Corrupt Organization

By: Michael D. Pfarrer, K. A. DeCelles, Ken G. Smith and M. Susan Taylor
We propose a four-stage model of the organizational actions that potentially increase the speed and likelihood that an organization will restore its legitimacy with stakeholders following a transgression. Organizations that work to discover the facts of the... View Details
Keywords: Ethics; Reputation; Business and Stakeholder Relations
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Pfarrer, Michael D., K. A. DeCelles, Ken G. Smith, and M. Susan Taylor. "After the Fall: Reintegrating the Corrupt Organization." Academy of Management Review 33, no. 3 (July 2008): 730–749.
  • 13 May 2024
  • Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

In a visual world, most online retailers still rely on consumers to define and enter their own search keywords. But using images to help shoppers sharpen their queries could push them to buy more, spend more, and feel happier about their purchases. “For a long time,... View Details
Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail
  • November 2024 (Revised March 2025)
  • Case

Tim Ferriss: What Might This Look like If It Were Easy?

By: Reza Satchu and Denise Koller
In April 2024, writer-podcaster Tim Ferriss—celebrated as the “Oprah of audio” for his billion-download show and known for NYT-bestsellers like The 4-Hour Workweek—found himself at a crossroads. Despite generating a multi-million-dollar annual revenue with just three... View Details
Keywords: Transition; Personal Development and Career; Business Strategy; Decision Choices and Conditions; Philanthropy and Charitable Giving; Media and Broadcasting Industry
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Satchu, Reza, and Denise Koller. "Tim Ferriss: What Might This Look like If It Were Easy?" Harvard Business School Case 825-091, November 2024. (Revised March 2025.)
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design... View Details
Keywords: by Dina Gerdeman
  • 2013
  • Article

What Goes Up Must Come Down? Experimental Evidence on Intuitive Forecasting

By: John Beshears, James J. Choi, Andreas Fuster, David Laibson and Brigitte C. Madrian
Do laboratory subjects correctly perceive the dynamics of a mean-reverting time series? In our experiment, subjects receive historical data and make forecasts at different horizons. The time series process that we use features short-run momentum and long-run partial... View Details
Keywords: Forecasting and Prediction; Cognition and Thinking
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Beshears, John, James J. Choi, Andreas Fuster, David Laibson, and Brigitte C. Madrian. "What Goes Up Must Come Down? Experimental Evidence on Intuitive Forecasting." American Economic Review: Papers and Proceedings 103, no. 3 (May 2013): 570–574.
  • 02 Feb 2016
  • First Look

February 2, 2016

Abstract—Seven experiments explore people's decisions to share or withhold personal information and the wisdom of such decisions. When people choose not to reveal information—to be "hiders"—they are judged negatively by others... View Details
Keywords: Sean Silverthorne
  • September 2019 (Revised May 2020)
  • Supplement

Keroche (F): Future Growth Plans

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case describes Keroche co-founder Tabitha Karanja’s 2012 decision to invest in additional production capacity. In November 2012, with a loan from Barclay’s bank, Keroche began constructing a new state-of-the-art beer brewery using German technology. The new plant,... View Details
Keywords: Keroche; Alcohol; Aloholic Beverages; Beer; Production Capacity; Growth; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Safety; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa
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Casadesus-Masanell, Ramon, and Pippa Tubman Armerding. "Keroche (F): Future Growth Plans." Harvard Business School Supplement 720-395, September 2019. (Revised May 2020.)

    Incremental and Radical Innovation: Design Research vs. Technology and Meaning Change

    The need has emerged for a better understanding of design research and design innovation and how they are linked. In our discussion, we consider design as the process of “making sense of things.” Hence, our questions turn more precisely into the following ones: What... View Details

    • May 2010 (Revised January 2012)
    • Case

    Lincoln Financial Meets the Financial Crisis

    By: Robert C. Pozen and Peter Goodspeed Spring
    In March of 2009, Lincoln Financial Group's CEO Dennis Glass was facing a difficult decision as to how he would replenish his company's capital, which could quickly fall to dangerously low levels as a result of the financial crisis. Though the cost of raising capital... View Details
    Keywords: Cost vs Benefits; Financial Crisis; Capital; Private Equity; Crisis Management; Business and Government Relations; Business and Stakeholder Relations; Insurance Industry
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    Pozen, Robert C., and Peter Goodspeed Spring. "Lincoln Financial Meets the Financial Crisis." Harvard Business School Case 310-137, May 2010. (Revised January 2012.)
    • 15 Mar 2022
    • News

    Seven Ways Parents Can Help Kids Persist at Tasks They Resist

    • Web

    Marketing Curriculum - Faculty & Research

    show how effective marketing builds on a thorough understanding of buyer behavior to create value for customers. Students learn how to: Make marketing decisions in the context of general management. Control... View Details
    • 30 May 2024
    • News

    Racial Bias Might Be Infecting Patient Portals. Can AI Help?

    • Article

    Strategic Orientations in a Competitive Context: The Role of Strategic Orientation Differentiation

    By: Rohit Deshpandé, Amir Grinstein and Elie Ofek
    Strategic orientation studies often provide 'best practice prescriptions' for firms in a given context—matching orientations to environmental conditions. While this perspective has value, empirical results are equivocal, and an important reality has been overlooked:... View Details
    Keywords: Competition; Change Management; Situation or Environment; Decision Choices and Conditions
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    Deshpandé, Rohit, Amir Grinstein, and Elie Ofek. "Strategic Orientations in a Competitive Context: The Role of Strategic Orientation Differentiation." Marketing Letters 23, no. 3 (September 2012): 629–643.
    • 01 Aug 2017
    • First Look

    First Look at New Research and Ideas, August 1

    brand as well as when the brand with which consumers flirt is similar to their preferred brand. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53001 April 2017 Business Ethics Quarterly The Responsibilities and Role of... View Details
    Keywords: Sean Silverthorne
    • August 2024 (Revised September 2024)
    • Case

    Dishoom: From Bombay with Love

    By: Anjali M. Bhatt and Thomas J. DeLong
    Shamil and Kavi Thakrar, co-founders of Dishoom, faced critical decisions as they looked to expand the UK-based restaurant group. Shamil, the CEO, was confident in Dishoom's potential for growth but he was concerned about preserving the culture and values centered... View Details
    Keywords: Human Resource Management; Growth And Scaling; Organizational Culture; Values and Beliefs; Growth Management; Expansion; United Kingdom
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    Bhatt, Anjali M., and Thomas J. DeLong. "Dishoom: From Bombay with Love." Harvard Business School Case 425-025, August 2024. (Revised September 2024.)
    • July 2023
    • Article

    Takahashi-Alexander Revisited: Modeling Private Equity Portfolio Outcomes Using Historical Simulations

    By: Dawson Beutler, Alex Billias, Sam Holt, Josh Lerner and TzuHwan Seet
    In 2001, Dean Takahashi and Seth Alexander of the Yale University Investments Office developed a deterministic model for estimating future cash flows and valuations for the Yale endowment’s private equity portfolio. Their model, which is simple and intuitive, is still... View Details
    Keywords: Forecasting and Prediction; Investment Portfolio; Analytics and Data Science
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    Beutler, Dawson, Alex Billias, Sam Holt, Josh Lerner, and TzuHwan Seet. "Takahashi-Alexander Revisited: Modeling Private Equity Portfolio Outcomes Using Historical Simulations." Journal of Portfolio Management 49, no. 7 (July 2023): 144–158.
    • 13 Nov 2012
    • First Look

    First Look: November 13

    http://www.people.hbs.edu/mnorton/gray ward norton.pdf What Makes Analysts Say 'Buy'? Authors:Boris Groysberg, Paul M. Healy, Nitin Nohria, and George Serafeim Publication:Harvard Business Review 90, no. 11 (November 2012) Abstract An... View Details
    Keywords: Sean Silverthorne
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