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      • autumn 1981
      • Article

      Strike Two: Labor Management Negotiations in Major League Baseball

      By: L. M. DeBrock and Alvin E. Roth
      Keywords: Labor and Management Relations; Negotiation; Entertainment; Sports Industry
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      DeBrock, L. M., and Alvin E. Roth. "Strike Two: Labor Management Negotiations in Major League Baseball." Bell Journal of Economics 12, no. 2 (autumn 1981): 413–425.
      • April 1981 (Revised January 1997)
      • Case

      Corning Glass Works: The Z-Glass Project

      By: Kim B. Clark
      Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix... View Details
      Keywords: Decisions; Production; Problems and Challenges; Conflict Management; Performance Productivity; Factories, Labs, and Plants; Groups and Teams; Consumer Products Industry; Manufacturing Industry; United States
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      Clark, Kim B. "Corning Glass Works: The Z-Glass Project." Harvard Business School Case 681-091, April 1981. (Revised January 1997.)
      • March 1981 (Revised April 1993)
      • Case

      Sedalia Engine Plant (A)

      By: Michael Beer
      The new plant manager must deal with the problems and potentials contained in this highly participatory management style plant. View Details
      Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry
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      Beer, Michael. "Sedalia Engine Plant (A)." Harvard Business School Case 481-148, March 1981. (Revised April 1993.)
      • March 1981 (Revised April 1983)
      • Case

      Sedalia Engine Plant (B)

      By: Michael Beer
      After one year as new plant manager at a highly participatory management style plant, Denny Goble assesses his handling of various problems. View Details
      Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry
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      Beer, Michael. "Sedalia Engine Plant (B)." Harvard Business School Case 481-149, March 1981. (Revised April 1983.)
      • January 1981 (Revised February 1982)
      • Case

      People's Republic of China: Development Strategies and Performance

      By: James E. Austin
      Keywords: Development Economics; Growth and Development Strategy; Business and Government Relations; China
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      Austin, James E. "People's Republic of China: Development Strategies and Performance." Harvard Business School Case 381-111, January 1981. (Revised February 1982.)
      • January 1981
      • Background Note

      Note on Labor Relations in the United States

      By: Michael Beer
      Keywords: Labor and Management Relations
      Citation
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      Beer, Michael. "Note on Labor Relations in the United States." Harvard Business School Background Note 481-122, January 1981.
      • January 1980 (Revised August 1986)
      • Case

      General Electric vs. Westinghouse in Large Turbine Generators (A)

      By: Michael E. Porter
      Describes the U.S. large turbine generator industry in early 1963, a period of severe price cutting and depressed industry conditions. Presents data to allow a structural analysis of the industry and an analysis of the strategies of the major players since 1946. The... View Details
      Keywords: Transformation; Customer Focus and Relationships; Machinery and Machining; Cost Management; Price; Management Analysis, Tools, and Techniques; Marketing Strategy; Industry Structures; Competition; Manufacturing Industry; United States
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      Porter, Michael E. "General Electric vs. Westinghouse in Large Turbine Generators (A)." Harvard Business School Case 380-128, January 1980. (Revised August 1986.)
      • July 1979 (Revised December 1981)
      • Case

      Coal Strike of 1977-78 (A)

      By: D. Quinn Mills and Richard O. von Werssowetz
      Keywords: Labor Unions; Labor and Management Relations; Mining Industry
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      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (A)." Harvard Business School Case 679-131, July 1979. (Revised December 1981.)
      • July 1979
      • Case

      Coal Strike of 1977-78 (B)

      By: D. Quinn Mills and Richard O. von Werssowetz
      Keywords: Labor Unions; Labor and Management Relations; Mining Industry
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      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (B)." Harvard Business School Case 679-132, July 1979.
      • July 1979 (Revised December 1984)
      • Case

      Coal Strike of 1977-78 (C)

      By: D. Quinn Mills and Richard O. von Werssowetz
      Keywords: Labor Unions; Labor and Management Relations; Mining Industry
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      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (C)." Harvard Business School Case 679-133, July 1979. (Revised December 1984.)
      • 1978
      • Chapter

      The Context for the Individual Rights Issues: Labor Force Trends and Their Implication

      By: R. M. Kanter
      Keywords: Rights; Labor and Management Relations; Trends
      Citation
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      Kanter, R. M. "The Context for the Individual Rights Issues: Labor Force Trends and Their Implication." In Proceedings of the First National Seminar on Individual Rights in the Corporation, edited by Alan F. Westin and Stephan Salisbury. New York: Educational Fund for Individual Rights, 1978.
      • January 1978 (Revised February 1983)
      • Case

      Polaroid-Kodak (B1)

      By: Michael E. Porter
      Describes additional events in battle between Polaroid and Kodak outlined in Polaroid-Kodak. Includes the competitive actions taken by the companies such as the introduction of customer rebates and bonus plans with dealers. Details the new products of each company and... View Details
      Keywords: Customer Focus and Relationships; Marketing Strategy; Market Entry and Exit; Product; Competitive Strategy; Electronics Industry
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      Porter, Michael E. "Polaroid-Kodak (B1)." Harvard Business School Case 378-173, January 1978. (Revised February 1983.)
      • July 1976 (Revised April 1983)
      • Case

      Corning Glass Works: The Electronic Products Division (A)

      By: Michael Beer
      Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient... View Details
      Keywords: Business Divisions; Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation
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      Beer, Michael. "Corning Glass Works: The Electronic Products Division (A)." Harvard Business School Case 477-024, July 1976. (Revised April 1983.)
      • September 1974 (Revised June 1986)
      • Case

      William D. Ruckelshaus and the Environmental Protection Agency

      By: Joseph L. Bower
      Keywords: Government Administration; Environmental Sustainability; Business and Government Relations; United States
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      Bower, Joseph L. "William D. Ruckelshaus and the Environmental Protection Agency." Harvard Business School Case 375-083, September 1974. (Revised June 1986.)
      • 1972
      • Book

      Managing Group and Intergroup Relations

      By: J. W. Lorsch and Paul R. Lawrence
      Keywords: Management Analysis, Tools, and Techniques; Groups and Teams
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      Lorsch, J. W. and Paul R. Lawrence, eds. Managing Group and Intergroup Relations. Homewood, IL: Richard D. Irwin, 1972.
      • October 1971 (Revised September 1983)
      • Case

      Sturdivant Electric Corp.

      By: Richard L. Nolan
      A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor. View Details
      Keywords: Planning; Rank and Position; Problems and Challenges; Conflict and Resolution; Attitudes; Jobs and Positions; Management Teams; Managerial Roles; Public Relations Industry; Computer Industry
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      Nolan, Richard L. "Sturdivant Electric Corp." Harvard Business School Case 172-123, October 1971. (Revised September 1983.)
      • 1965
      • Article

      Group Decision Making: A Report of an Experimental Study

      By: Joseph L. Bower
      When a group of people must decide on some one action, such as where shall we go out to dinner, or in an investment club which stock shall we buy, how do the individual members come to a decision that affords the best resolution of the question at hand for the group as... View Details
      Keywords: Groups and Teams; Decision Making; Conflict Management
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      Bower, Joseph L. "Group Decision Making: A Report of an Experimental Study." Behavioral Science 10, no. 3 (1965): 277–289.
      • Research Summary

      By: Ashish Nanda
      Ashish Nanda's research focuses on ethics and economics of managing professional service firms.

      Nanda is working on a project that studies how management of conflict of interest influences professional identity, the role of professional associations, and the... View Details

      • Research Summary

      Background

      By: Gerald Zaltman
      A major theme underlying most of Gerald Zaltman's research concerns the representation of thought. This includes how managers and customers represent their thinking to others and how they represent ideas and knowledge given to them. This theme finds expression in a... View Details
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
      Citation
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      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Milan.)
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