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  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

Why are women so dramatically underrepresented in formal leadership positions, and what can be done about it? That's the basic question contemplated in a book of essays called, The Difference "Difference" Makes, edited by Debra L. Rhode. In the book, Harvard... View Details
Keywords: by Mallory Stark
  • 01 Mar 2011
  • First Look

First Look: March 1

an acquisition is to fundamentally change a company's growth trajectory. In those deals, the acquirer uses the target's business model as a platform for growth. Because the View Details
Keywords: Sean Silverthorne
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

Businesses that offer their customers the highest levels of service might like to believe that all their efforts to pamper and please will pay off with an extremely loyal following. “Customers you might expect to be the most 'stuck' are... View Details
Keywords: by Julia Hanna
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

analogy for vicarious learning is the photocopier,” says Christopher G. Myers, assistant professor of Organizational Behavior at Harvard Business School. The idea: Watch what other people do, make copies of the good things and dispose of... View Details
Keywords: by Michael Blanding; Health
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

remote work during this bizarre time, with so many people scrambling to get their work done while sharing close quarters with shut-in kids, spouses, and pets, is certainly not business as usual, even for work-from home veterans. While... View Details
Keywords: by Dina Gerdeman
  • April 2008
  • Module Note

Improvement with Customer-Operators

By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details
Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design
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  • 18 Apr 2000
  • Research & Ideas

Learning in Action

layout that would optimize product flow and plant capacity — critical to reducing process time — and made extensive use of simulations to generate insights. They created Cardboard City, a three dimensional model of a manufacturing cell... View Details
Keywords: by David A. Garvin
  • November 2020
  • Article

Disrupting the Disruptors or Enhancing Them? How Blockchain Re‐Shapes Two‐Sided Platforms

By: Daniel Trabucchi, Antonella Moretto, Tommaso Buganza and Alan MacCormack
The importance of platform‐based businesses in the modern economy is growing continuously and becoming increasingly relevant. Specifically, the deployment of digital technologies has enhanced the applicability of two‐sided business models, enabling companies to act not... View Details
Keywords: Blockchain; Two-Sided Platforms; Business Model; Innovation and Invention; Technological Innovation
Related
  • 13 Jan 2020
  • Blog Post

Blending my Tech and Managerial Mindsets

tech companies on digital and technology transformation with McKinsey and Company, and previously worked as an engineer deploying rapid prototyping devices for Intel and Apple. Yuval discusses his path to HBS, experience at Harvard View Details
  • 08 Sep 2015
  • First Look

September 8, 2015

a detailed financial model that will help students analyze the impact of hiring additional sales people and the consequent impact on sales and profits. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/813114-PDF-ENG Harvard... View Details
Keywords: Carmen Nobel
  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

Case 315-109 Pearson Affordable Learning Fund An in-house venture capital fund for affordable private schools at the base of the pyramid established by Pearson, the world's largest education company, PALF sought to invest in business... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2022
  • News

Action Plan: To the Letter

anywhere, forever. But the business model is changing. Chacko likens it to the evolution of music sales, from analog purchases to digital purchases, to digital streaming platforms, in which you pay for... View Details
Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

that internal support or shared services groups provide, such straight-across cost or numeric comparisons become meaningless. Today's successful support unit earns its keep by being a trusted partner to the business units it serves. So,... View Details
Keywords: by Robert S. Kaplan; Service
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

much too modest. She is an excellent role model for how to manage our careers if we hope to move into ever more important managerial positions. From her story, we see that leadership can be an exciting but arduous journey of... View Details
Keywords: by Linda Hill
  • 03 Jun 2014
  • Blog Post

Springing Forward on Social Enterprise Career Paths

Hello from HBS Social Enterprise Initiative! We apply innovative business practices and managerial disciplines to drive sustained, high-impact social change at HBS and beyond. Spring is one of the most exciting (and busy) times at HBS!... View Details
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

timeline also removes uncertainty and instills confidence in the process. The combination of confidence and convenience can generate momentum and enthusiasm not just for early adopters and the early majority, but for the late majority and laggards as well. The... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 10 Dec 2013
  • First Look

First Look: December 10

a comprehensive approach to understanding the drivers of firm location choices by modeling not only the impact of location and firm heterogeneity, but also the strategic interaction among firms. August 2013 Harvard View Details
Keywords: Sean Silverthorne
  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

Adam Smith's The Wealth of Nations, first published in 1776, helped create the discipline of economics with its conjuring of the invisible hand, self-interest, and other explanations of market forces that have influenced academics, governments, and View Details
Keywords: by Ann Cullen
  • October 2011 (Revised January 2012)
  • Case

LinkedIn Corporation

By: Francois Brochet and James Weber
The case is set at the end of the first public trading day of LinkedIn, an online professional network company. It provides information on the company's business model, financial statements, competitive landscape, and IPO terms, to help the reader critically assess the... View Details
Keywords: Initial Public Offering; Growth and Development; Earnings Management; Risk Management; Valuation; SWOT Analysis; Emerging Markets; Business Model; Information Technology; Competitive Strategy; Web Services Industry
Related
  • 27 Oct 2020
  • Blog Post

Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

college knowing, based on conversations with mentors and looking at my role models in business, that I wanted to go to business school,” he said. HBS was also always his top choice. “I chose ICV (as my next... View Details