Publications

05 Dec 2011
Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

traditionally have depended on hard corporate data, previous literature, and insular theories, they are increasingly hinging their hypotheses on proactive sociological and psychological experiments—both in the lab and in the field. “The... View Details

Keywords: by Carmen Nobel

25 Jun 2019
Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

World Nutella Day, held on February 5, inspired more than 40,000 Instagram posts as fans of the chocolate-hazelnut spread shared recipe videos, memes, and selfies with jars. It was free marketing for Nutella maker Ferrero, which almost squandered this opportunity when... View Details

Keywords: by Danielle Kost

October 2012
Teaching Note

Carolina for Kibera (TN)

By: Kathleen L. McGinn

Keywords: Organizational Behavior; Power and Influence; Non-Governmental Organizations; Social Enterprise; Negotiation; Kenya; United States

August 1978 (Revised April 1987)
Supplement

Assistant Professor Graham and Ms. Macomber (C)

By: C. Roland Christensen

Supplements the (A) case. View Details

Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry

November–December 2019
Article

Head, Heart or Hands: How Do Employees Respond to a Radical Global Language Change Over Time?

By: Sebastian Reiche and Tsedal Neeley

To understand how recipients respond to radical change over time across cognitive, affective, and behavioral dimensions, we conducted a longitudinal study of a mandated language change at a Chilean subsidiary of a large U.S. multinational organization. The... View Details

Keywords: Language; Communication; Change; Employees; Attitudes; Emotions; Globalized Firms and Management

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2015
Working Paper

Blinded by Experience: Prior Experience, Negative News and Belief Updating

By: Bradley R. Staats, Diwas S. KC and Francesca Gino

Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details

Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment

SSRN

May 2013
Article

Sweatshop Labor Is Wrong Unless the Shoes Are Cute: Cognition Can Both Hurt and Help Motivated Moral Reasoning

By: Neeru Paharia, Kathleen Vohs and Rohit Deshpandé

The present research investigated the dual role of cognition as either an enabler of moral reasoning or self-interested motivated reasoning for endorsing sweatshop labor. Experiment 1A showed motivated reasoning: participants were more likely to endorse the use of... View Details

Keywords: Moral Sensibility; Motivation and Incentives; Working Conditions; Cognition and Thinking

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February 1989
Background Note

Corporate Positioning: How to Assess--and Build--A Company's Reputation

Provides a framework for assessing and enhancing an organization's reputation. Points out two dimensions of a corporate image--visibility and credibility. Discusses several critical issues that must be addressed in building an image. Finally, provides an assessment of... View Details

Keywords: Status and Position; Corporate Strategy; Reputation; Organizations; Brands and Branding

Educators

10 Jan 2018
Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

it’s important that they be transparent about their past history and not try to hide anything—which in itself can raise alarm bells. “Everyone does checks and looks at what’s available on social media, so it’s all discoverable anyway,”... View Details

Keywords: by Michael Blanding; Financial Services

February 2010 (Revised January 2014)
Case

CommonAngels (A)

By: Lynda M. Applegate and Kaitlyn Simpson

Describes the motivations behind the founding of CommonAngels—a group of successful business owners who provide capital, connections, and expertise to entrepreneurs who are building new ventures. In 2005, the group is considering increasing its investment focus to... View Details

Keywords: Entrepreneurship; Venture Capital; Financing and Loans; Investment; Motivation and Incentives; Social and Collaborative Networks; Financial Services Industry

Educators

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

PeopleImages In 2012, federal court jurors listened as Ani Chopourian described the sexual harassment she endured as a cardiac surgery physician assistant at a Sacramento hospital. One surgeon greeted her each morning with “I’m horny” and slapped her bottom. Another... View Details

Keywords: by Dina Gerdeman

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

Summing Up How Important is Leadership Gender in Influencing the Way We Work? Any attempt to describe behaviors on the basis of gender runs the risk of stereotyping, generalizing, and generally oversimplifying. As Susan Chipman said in response to this month's inquiry... View Details

Keywords: by James Heskett

Research Summary

Overview

Dr. Bos conducts research in three primary areas: decision making, sleep, and technology and psychology. In his research, he makes use of modern technology to both measure and influence performance— on a minute scale in the lab as well as on a larger scale outside of... View Details

Keywords: Decisions; Power and Influence

2016
Working Paper

Designing Online Marketplaces: Trust and Reputation Mechanisms

By: Michael Luca

Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and enable easier entry of small sellers. One central... View Details

Keywords: Trust; E-commerce; Market Design

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January 10, 2023
Editorial

Managing Your Team’s Emotional Dynamic

By: Amit Goldenberg

Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team? Four strategies from psychology—situation... View Details

Keywords: Emotions; Leadership; Groups and Teams