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  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

Participation, Pluralism, and Public Ethics. Ebrahim teaches the required MBA course Leadership and Organizational Behavior, and chairs the Executive Education program Governing for Nonprofit Excellence. Q: Mario, tell us about Venture... View Details
Keywords: by Julia Hanna
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

By: Rithmire, Meg Abstract—The Chinese leadership under Xi Jinping has announced its intentions to transition the economy from one driven by investment and exports to one driven by domestic demand. The main strategy to achieve this... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2017
  • News

The Business of Social Justice

African studies, in 1997, when she took a position as an internal auditor with Catholic Relief Services. In that capacity, she and her team conducted thorough reviews of the agency’s health, agriculture, and micro-enterprise programs in... View Details
Keywords: Jennifer Myers
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

ventured with a research team inside a dozen global giants—including IBM, Procter & Gamble, Omron, CEMEX, Cisco, and Banco Real—to discover what has been driving the change. After conducting more than 350 interviews on five... View Details
Keywords: Martha Lagace
  • August 2022
  • Supplement

Atlanta Ransomware Attack (B)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
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  • 31 Jul 2012
  • First Look

First Look: July 31

negotiations can affect interaction processes and how negotiations can be not only a solution to, but also a source of, inter-organizational conflict. Principals, agents, and teams face different sets of constraints and opportunities in... View Details
Keywords: Carmen Nobel
  • 03 Feb 2015
  • First Look

First Look: February 3

Performance with New Core Values The leadership team at Atlantis Paradise Island, under new ownership, decided that better alignment of the core values with the vision and mission statement would create a... View Details
Keywords: Sean Silverthorne
  • 13 May 2025
  • News

If I Knew Then

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: On May 29, a fresh crop of MBAs will receive their diplomas and go off into the world to begin a new chapter in their lives. But before they walk across the stage on Baker Lawn, Dean Srikant... View Details
Keywords: challenges; failure; advice; experience
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

Review article with legendary soccer coach Sir Alex Ferguson, on his team management and leadership lessons. (It was so well received that it deserves a sequel!) But I am mostly very hard at work on the... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

PC, the organization faced challenges in doing things outside of its established processes. Though many of the team members had worked together for years, they had to find new ways of working as they tried to launch the new mobile... View Details
Keywords: Sean Silverthorne
  • August 2022
  • Case

Atlanta Ransomware Attack (A)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Georgia (state, US); Atlanta
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  • 29 Apr 2014
  • First Look

First Look: April 29

Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on values as well as performance and the management committee's response. Allows for discussion of 1) the impact of View Details
Keywords: Sean Silverthorne
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

transparency.” You Might Also Like: 6 Strategies for Building Socially Responsible—and Profitable—Companies What Does an ESG Score Really Say About a Company? Are Companies Getting Away with 'Cheap Talk' on Climate Goals? Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 09 Feb 2016
  • First Look

February 9, 2016

to focus in order to improve this crucial dimension of talent acquisition. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50539 December 15, 2015 Harvard Business Review Don't Turn Your Sales Team Loose Without a... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

and provocative, this book is an essential resource for all teams seeking to strengthen their innovative prowess. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2008
  • News

Mara Aspinall

companies, and later served as a director at the Boston law firm of Hale and Dorr, LLP, before joining Genzyme in 1997. While at Hale and Dorr, she assumed leadership roles on the boards of the Dana-Farber Cancer Institute and the... View Details
Keywords: Deborah Blagg; Ambulatory Health Care Services; Health, Social Assistance
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

teams tend to develop products with more modular architectures. Furthermore, the differences between systems are substantial—the pairs we examine vary by a factor of eight, in terms of the potential for a design change to propagate to... View Details
Keywords: Martha Lagace
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

urban school system. In this article, the authors, who are members of Harvard University's Public Education Leadership Project (PELP), explain why. One reason, they say, is that educators, researchers, and policy makers see the district... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

2019 Boston: Harvard Business Review Press Becoming a Manager: How New Managers Master the Challenges of Leadership By: Hill, Linda A. Abstract—In your career, or anyone's, there is one transition that stands out as the most crucial—going... View Details
Keywords: Dina Gerdeman
  • 30 Aug 2011
  • First Look

First Look: August 30

Africa Project (B) David A. Thomas and Stephanie J. CrearyHarvard Business School Supplement 412-028 This case continues the story of the evolution of GE's business initiatives Africa. Between November 2010 and March 2011 several significant structural changes and... View Details
Keywords: Sean Silverthorne