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  • All HBS Web  (7,201)
    • People  (4)
    • News  (1,211)
    • Research  (5,287)
    • Events  (66)
    • Multimedia  (55)
  • Faculty Publications  (3,809)
← Page 140 of 7,201 Results →
  • February 2023
  • Supplement

Graphic Packaging: Project Cowboy (A) Courseware

By: Benjamin C. Esty and Scott Mayfield
In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details
Keywords: Capital Budgeting; Growth Management; Demand and Consumers; Duopoly and Oligopoly; Competitive Strategy; Competitive Advantage; Expansion; Value Creation; Supply and Industry; Pulp and Paper Industry; Pulp and Paper Industry; United States; North America
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Esty, Benjamin C., and Scott Mayfield. "Graphic Packaging: Project Cowboy (A) Courseware." Harvard Business School Spreadsheet Supplement 223-709, February 2023.
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
  • February 1998 (Revised March 2000)
  • Case

Burma Pipeline, The

By: Debora L. Spar and Lane LaMure
In 1996, Unocal Corp. joined forces with the French Total company to construct an ambitious natural gas pipeline from the Andaman Sea across the southern tip of Burma and into Thailand. At an estimated cost of $1.2 billion, the pipeline was designed to bring sorely... View Details
Keywords: Political Risk; Risk Management; Corporate Social Responsibility and Impact; Social Issues; Foreign Direct Investment; Energy Industry; Asia
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Spar, Debora L., and Lane LaMure. "Burma Pipeline, The." Harvard Business School Case 798-078, February 1998. (Revised March 2000.)
  • 14 Apr 2015
  • First Look

First Look: April 14

Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing... View Details
Keywords: Sean Silverthorne
  • 2015
  • Working Paper

Multi-Product Duopoly With Cross-Product Cost Interdependencies

By: Gary Biglaiser and Andrei Hagiu
Many multi-product firms incur a complexity fixed cost when offering different product lines in different quality tiers relative to the case when offering all products lines in the same quality tier (high or low). Such fixed costs create an interdependency between... View Details
Keywords: Multi-product Duopoly; Vertical Differentiation; Fixed Costs; Cost; Profit; Business Strategy; Duopoly and Oligopoly
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Biglaiser, Gary, and Andrei Hagiu. "Multi-Product Duopoly With Cross-Product Cost Interdependencies." Harvard Business School Working Paper, No. 16-010, July 2015.
  • July 2022
  • Case

Operation Overlord

By: Boris Groysberg, Greg Goullet, Katherine Connolly Baden and Sarah L. Abbott
On June 6, 1944, nearly 5,000 ships, 11,000 planes, and 160,000 infantrymen under an Allied joint-command of American, British, and Canadian leaders were sent across the English Channel, with hopes of re-establishing a foothold in Nazi-occupied France. Known as D-Day,... View Details
Keywords: Execution; Data Analytics; Leadership; Planning; Operations; Crisis Management; War; Organizational Structure; Decision Choices and Conditions; Information Management; France; England
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Groysberg, Boris, Greg Goullet, Katherine Connolly Baden, and Sarah L. Abbott. "Operation Overlord." Harvard Business School Case 422-098, July 2022.
  • March 2025
  • Supplement

Intuition Robotics: An AI Companion for Older Adults (B)

By: Amit Goldenberg, Elie Ofek and Orna Dan
Two years after Intuition Robotics opted to pursue a business-to-government contract with the New York State Office of the Aging, and put direct-to-consumer efforts on the back burner, it was at a crossroads. The partnership had been successful, and the company had... View Details
Keywords: Business Model; AI and Machine Learning; Resource Allocation; Business and Government Relations; Partners and Partnerships; Business Strategy; Health Industry; Technology Industry; New York (state, US); United States
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Goldenberg, Amit, Elie Ofek, and Orna Dan. "Intuition Robotics: An AI Companion for Older Adults (B)." Harvard Business School Supplement 925-019, March 2025.

    Second Chance: Life Without Student Debt

    Rising student debt is considered one of the creeping threats of our time. This paper examines the effect of student debt relief on individual credit and labor View Details
    • September 2010
    • Case

    Quanta Research Institute: Rainforest or Hothouse?

    By: Willy C. Shih, Jyun-Cheng Wang and Ho Howard Yu
    Barry Lam, the CEO and founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years that he had to transform the company to decrease its dependence on producing commodity hardware for other global brands and move the... View Details
    Keywords: Change Management; Leading Change; Growth and Development Strategy; Product Development; Organizational Change and Adaptation; Research and Development; Computer Industry; Taiwan
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    Shih, Willy C., Jyun-Cheng Wang, and Ho Howard Yu. "Quanta Research Institute: Rainforest or Hothouse?" Harvard Business School Case 611-024, September 2010.
    • September 2014
    • Teaching Plan

    Linden Lab: Crossing the Chasm

    By: Thomas R. Eisenmann
    In early 2009, managers at Linden Lab, creator of the virtual world Second Life, faced decisions about the company's growth strategy. Despite profound initial skepticism about demand for a user-generated virtual world that was not a traditional game, Second Life was... View Details
    Keywords: Entrepreneurship; Growth and Development Strategy; Technology Industry
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    Eisenmann, Thomas R. "Linden Lab: Crossing the Chasm." Harvard Business School Teaching Plan 815-053, September 2014.
    • March 1998
    • Case

    Bumper Acquisition (A1), A: Confidential Information for Thermo-Impact, Inc.

    By: James K. Sebenius and David T. Kotchen
    Located in Mundelein, IL, Thermo-Impact, Inc. is a rapidly growing, private firm that manufactures automotive bumpers. In 1995, a number of large automotive supply companies and a private equity investment firm offer to buy Thermo-Impact. The cases in this series focus... View Details
    Keywords: Private Equity; Valuation; Negotiation Participants; Decision Making; Negotiation Process; Entrepreneurship; Negotiation Offer; Acquisition; Manufacturing Industry; Auto Industry; Illinois
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    Sebenius, James K., and David T. Kotchen. "Bumper Acquisition (A1), A: Confidential Information for Thermo-Impact, Inc." Harvard Business School Case 898-198, March 1998.
    • 14 Feb 2011
    • Research & Ideas

    Clay Christensen’s Milkshake Marketing

    Updated to clarify a failure rate figure included in an earlier version. When planning new products, companies often start by segmenting their markets and positioning their merchandise accordingly. This segmentation involves either... View Details
    Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage
    • July 2018 (Revised January 2019)
    • Teaching Note

    MC Tool

    By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
    Sean Witty and Jason Premo acquired MC Tool, a machine shop located in South Carolina in 2007 with the intent to transform it into a precision manufacturer. Witty and Premo were able to more than double revenue to $6 million in their first year of managing MC by... View Details
    Keywords: Small & Medium-sized Enterprises; Small Business; Production; Transformation; Problems and Challenges; Financial Condition; Business Strategy; Manufacturing Industry; United States
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    Ruback, Richard S., Royce Yudkoff, and Ahron Rosenfeld. "MC Tool." Harvard Business School Teaching Note 219-004, July 2018. (Revised January 2019.)
    • 23 Dec 2008
    • First Look

    First Look: December 23, 2008

    they experienced from growth prior to the 1960s. Download the working paper from SSRN ($5): http://papers.nber.org/papers/w14539 The Supply Side of Innovation: H-1B Visa Reforms and U.S. Ethnic Invention... View Details
    Keywords: Martha Lagace
    • Program

    Managing Health Care Delivery

    reform, and payers are demanding cost control. These factors have placed great strain on health care delivery, and pose significant challenges for vulnerable populations. These... View Details
    Keywords: Health Care; Health Care
    • 27 Feb 2024
    • Research & Ideas

    Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

    pandemic’s uneven demands on labor markets and supply chains. The study notes that Amazon’s 2020 EEO-1 suggested that three in five workers hired to cover the pandemic surge in... View Details
    Keywords: by Shalene Gupta
    • July–August 2024
    • Article

    Disclosing Downstream Emissions

    By: Robert S. Kaplan and Karthik Ramanna
    An increasing number of companies are using the E-liability carbon-accounting method as an important tool for tracking progress toward reducing global emissions in their supply chains. The system does not require formal accounting for downstream emissions—those... View Details
    Keywords: Carbon Emissions; Environmental Accounting; Corporate Accountability; Corporate Social Responsibility and Impact; Corporate Disclosure; Environmental Sustainability
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    Kaplan, Robert S., and Karthik Ramanna. "Disclosing Downstream Emissions." Harvard Business Review 102, no. 4 (July–August 2024): 124–133.
    • Web

    Live from Klarman Hall - Alumni

    ability to adapt to these evolving occupational demands varies widely among firms and countries, exerting substantial influence on productivity growth at both micro and macro... View Details
    • February 2015 (Revised June 2017)
    • Case

    Intrapreneurship at DaVita HealthCare Partners

    By: Joseph B. Fuller, David J. Collis and Matthew G. Preble
    Josh Golomb, president and general manager of DaVita Rx (Rx), was about to meet with Kent Thiry, CEO of Rx's corporate parent, DaVita Healthcare Partners Inc. (DaVita), in August 2013. The two would discuss whether Golomb should lead a new DaVita venture, Paladina... View Details
    Keywords: Intrapreneurship; Entrepreneurial Organizations; Startup Management; Startup; Strategic Positioning; Corporate Entrepreneurship; Corporate Strategy; Business Startups; Strategic Planning; Competitive Strategy; Health Industry; United States
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    Fuller, Joseph B., David J. Collis, and Matthew G. Preble. "Intrapreneurship at DaVita HealthCare Partners." Harvard Business School Case 315-046, February 2015. (Revised June 2017.)
    • July 1991 (Revised October 1995)
    • Case

    KPMG Peat Marwick: The Shadow Partner

    By: Robert G. Eccles Jr.
    KPMG Peat Marwick executives needed to decide whether to fund full development of "The Shadow Partner," the name coined to describe a worldwide information network that would link all KPMG professionals to each other and to a wealth of data bases and information... View Details
    Keywords: Information Management; Data and Data Sets; Knowledge Management; Knowledge Use and Leverage; Networks; Partners and Partnerships; Information Technology
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    Eccles, Robert G., Jr. "KPMG Peat Marwick: The Shadow Partner." Harvard Business School Case 492-002, July 1991. (Revised October 1995.)
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