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  • All HBS Web  (3,617)
    • People  (8)
    • News  (552)
    • Research  (2,661)
    • Events  (29)
    • Multimedia  (6)
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  • March 2006 (Revised December 2009)
  • Compilation

Skype

By: Peter A. Coles and Thomas R. Eisenmann
Presents eBay's rationale for its $2.6 billion acquisition in late 2005 of Skype, a fast growing voice-over-Internet protocol (VoIP) provider. Describes Skype's history, technology, business model, and competition, as well as government regulation of VoIP services. View Details
Keywords: Mergers and Acquisitions; Business Model; Communication Technology; Growth and Development Strategy; Network Effects; Competitive Strategy; Internet and the Web; Information Infrastructure; Telecommunications Industry
Citation
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Coles, Peter A., and Thomas R. Eisenmann. "Skype." Harvard Business School Compilation 806-165, March 2006. (Revised December 2009.)
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

technologies developed by the Sony Corporation. In this same astonishingly brief period, Japan's computer makers had become Europe's dominant suppliers of large computer systems and had captured the U.S. market in memory chips.... View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
  • 01 Apr 1997
  • News

Manager's Notebook

customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the future, could record an individual's daily transaction information)... View Details
Keywords: Judith Ross
  • Profile

Jeff Bussgang

Even a quick glance at Jeff Bussgang’s resume reveals a deep commitment to entrepreneurial innovation. After playing a leading role at Open Market, an Internet commerce software firm that grew to $100 million in revenues and a successful IPO in 1996, Jeff cofounded... View Details
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern View Details
Keywords: by Peter K. Jacobs
  • 01 Oct 1998
  • News

A Career to Smile About

prices.) "Or how," she continues, "do we apply to Asia - which today has significant macroeconomic issues to resolve - what we learned in Latin America in the 1980s when that region went through its economic crisis?" For transnational companies especially, Juliber... View Details
Keywords: Dun Gifford, Jr.
  • 20 Aug 2014
  • News

With No Time to Lose

business students to turn the tide on a deadly disease. “[Avi’s] ultimate dream was to become a CEO of a company that was doing something meaningful,” says Prize4Life cofounder Nate Boaz (MBA 2006). “The fact that he’s living out his dream has had a profound View Details
Keywords: Margie Kelley
  • 01 Dec 1997
  • News

Merton's Economics Research Wins Nobel Prize

In a predawn phone call on October 14, the Royal Swedish Academy of Sciences informed HBS professor Robert C. Merton that he had won the 1997 Nobel Prize in Economics. Merton's work evaluating risk has changed the nature of financial View Details
  • 01 Oct 1999
  • News

New Chairman Updates Development in MBA Program

features of today's MBA experience. We all know that the effective use of technology is a priority at the School. How is this influencing the MBA Program? Technology is a huge part of the MBA experience. It is something today's students... View Details
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 30 Apr 2013
  • First Look

First Look: April 30

(fence-sitters) provide the change agent with an affective basis to coopt them. This cooptation increases the probability that the organization will adopt the change. By contrast, strong ties to potentially influential organization members who disapprove of a change... View Details
Keywords: Sean Silverthorne
  • April 2019
  • Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
Citation
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Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
  • 12 Jan 2015
  • News

Good Investments

Illustration by Marcos Chin It’s market day in Barrio Curtidores, which means the main thoroughfare is packed with shoppers perusing makeshift stands that offer everything from jeans and blenders to vegetables and tacos. Moto-taxis... View Details
Keywords: Dan Morrell; impact investing; ideas; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Dec 2018
  • News

Collaborative Cures

long. Enter the Blavatnik Biomedical Accelerator, which identifies early-stage, highly promising technologies developed by Harvard faculty, and then helps those selected navigate the early stages of development so that they can go to View Details
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

recycled pellets. A visit to Dharavi in Mumbai, one of the world’s largest informal housing communities, demonstrated how markets can be an effective lever for waste management in a huge way. We crossed a... View Details
  • 01 Dec 2015
  • News

A Legacy of Support

Robert’s memory of that time is filled with emotion: “I walked into Ted Levitt’s Marketing class, saw ‘Jonathan Ariel Kraft, March 4, 1964’ written on the board, and received a standing ovation. It’s a moment I will never forget.” The... View Details
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

"someone else." All around the world, as trade barriers continue to fall, and capital markets become more integrated, restructuring is becoming a daily event, and every manager can benefit from having a basic understanding of... View Details
Keywords: by Sean Silverthorne
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

Cases & Course MaterialsBunge: Food, Fuel, and World Markets Harvard Business School Case 708-443 In 2007, Bunge, an agribusiness company, had over $26 billion in worldwide sales and was considered, along with Cargill and Archer... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2010
  • First Look

First Look: June 8

and so on—has the perverse effect of making you just like everyone else. Youngme's message is simple: Get off the competitive treadmill that's taking you nowhere. Aspire to offer the world something that is meaningfully... View Details
Keywords: Martha Lagace
  • 01 Mar 2017
  • News

How Deep Brain Stimulation Could Change Medicine

targeted approach gives Bennet hope that Harmoni can benefit not only people suffering from movement disorders, but also a whole class of psychiatric patients who, until now, had few options beyond prescription drugs to help lessen the View Details
Keywords: Janelle Nanos
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