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02 Sep 2013
Research & Ideas

The Curse of Double-Digit Growth

are not unequivocally a club that one should strive to join," writes Werker in his April 2013 working paper, Learning from Double-Digit Growth Experiences, published by the International Growth Centre... View Details

Keywords: by Kim Girard

17 Jun 2002
Research & Ideas

A Litmus Test for Entrepreneurs

afford to pass on any opportunity, no matter how small. They see business much like a game of PacMan—you can bag big fish only by learning to swallow small ones. The best entrepreneurs also recognize that... View Details

Keywords: by Walter Kuemmerle

07 Feb 2005
What Do You Think?

If You Blink, Will You Miss?

process." Steve Carnevale puts it more graphically: "I think blink is very dangerous. Read the book Fooled by Randomness. The author does a good job of explaining that our brain is great at pattern... View Details

Keywords: by James Heskett

Policy versus Practice: Conceptions of Artificial Intelligence

The recent growth of concern around issues such as social biases implicit in algorithms, economic impacts of artificial intelligence (AI), or potential existential threats posed... View Details

2023
Working Paper

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani

The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details

Keywords: Large Language Model; AI and Machine Learning; Performance Efficiency; Performance Improvement

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08 Dec 2003
Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

'86). She is global marketing director at Baxter Healthcare. She recalled that while living in the United Kingdom, her children started a lemonade stand but few potential customers even gave it a second glance. In the U.S., she said, you would be able to count on... View Details

Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology

10 Jul 2000
Research & Ideas

IT Links for Boundaryless Companies

phones that can speak with your phone, your phone becomes more valuable. "We see that very strongly in information technology. That effect is very important not only in terms of the hardware protocols, but also in terms of virtual networks, networks of users.... View Details

Keywords: by Kenneth Liss

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

HBS Working Knowledge recently celebrated its tenth birthday, and we mark the occasion by looking back and looking forward. We've asked HBS Dean Nitin Nohria and a number of faculty to both remark on what they view as the most significant... View Details

Keywords: by Sean Silverthorne

17 Feb 2009
Research & Ideas

What’s Good about Quiet Rule-Breaking

surprised to learn that a student who worked in the U.S. pulp industry was asked by his co-workers to punch them out later than they actually finished work. Management apparently was aware of this practice... View Details

Keywords: by Martha Lagace

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

makers or B2B service businesses, which is a growing segment. “Decisions we make over the next several years will influence large parts of our financial services systems.” Only a relatively tiny number of US small businesses are the high-growth ones funded View Details

Keywords: by Martha Lagace; Banking; Financial Services

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

completion. In addition, the ERC has been involved in about thirty course development projects, for instance by searching for appropriate case sites for a faculty member, facilitating company contacts, or participating in European... View Details

Keywords: by Cynthia Churchwell

February 2003 (Revised October 2003)
Case

Versity.com

By: Leslie A. Perlow

Versity.com has grown from four college students working out of a dorm to a $125 million venture capital-backed company. The young founders and new professional managers struggle to create a company vision and grapple with the question of whether to acquire another... View Details

Keywords: Business Startups; Growth and Development; Organizational Design; Mission and Purpose; Strategic Planning; Conflict and Resolution; Mergers and Acquisitions; Management Teams; Core Relationships

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20 Sep 2004
Research & Ideas

How Consumers Value Global Brands

serves as a rationale for global brands to charge premiums. Global brands "are expensive, but the price is reasonable when you think of the quality," pointed out a Thai participant. Consumers also believe that transnational... View Details

Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor

04 Dec 2024
HBS Seminar

Mert Demirer, MIT Sloan School of Management

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day, April 30, 1939, the moonscape... View Details

Keywords: by Richard S. Tedlow

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several... View Details

Keywords: by James Heskett

07 Apr 2014
Research & Ideas

Negotiation and All That Jazz

agile, quick on their feet from moment to moment. That's not the same thing as winging it. Preparing For Uncertainty "Preparation is essential," he says. "You want to learn as much as you reasonably can before getting to the bargaining... View Details

Keywords: by Michael Blanding

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

of science return are large enough to offset the far larger number of unmanned missions that could be run for the same money. Personally, I think lots more work can be done by unmanned craft before we will... View Details

Keywords: by Sean Silverthorne

16 Oct 2006
Research & Ideas

Report from China: The New Entrepreneurs

efforts there? A: Time will tell, but I think in the short and medium run it is clear that the government is a major driving force. By the way, "government" is not a monolithic entity. There are... View Details

Keywords: by Sean Silverthorne

April 2021 (Revised December 2023)
Case

The Mahindra Group: Leading with Purpose

By: Ranjay Gulati and Rachna Tahilyani

India headquartered Mahindra Group is a multibillion-dollar federation of companies operating across the globe. It is ahead of its time in articulating its purpose and mapping its values, something it had first done at inception and then refreshed yet again as ‘Rise’... View Details

Keywords: Mission and Purpose; Organizational Culture; Change Management; Communication Strategy; Family Ownership; Corporate Social Responsibility and Impact; Revenue; Auto Industry; Financial Services Industry; Manufacturing Industry; Technology Industry; Asia; India; Mumbai; South Korea; Italy; United States

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