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Publications

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  • All HBS Web  (4,703)
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Show Results For

  • All HBS Web  (4,703)
    • People  (27)
    • News  (1,277)
    • Research  (2,768)
    • Events  (13)
    • Multimedia  (11)
  • Faculty Publications  (1,510)
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  • Web

Video Management Policy | About

the video policy, cameras procured with audio detection and recording features may not be activated or configured to record audio Cameras are used to support facilities and operations management across campus. Live video may be provided... View Details
  • 05 Nov 2024
  • Book

Building the Road to 'Small Business Utopia' with AI and Fintech

But what if technology had the power to make a small business owner significantly wiser about their cash flow, and a lender wiser as well? What if new loan products and services made it easier to create what one investor calls a “truth... View Details
Keywords: by Karen G. Mills; Financial Services
  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant... View Details
Keywords: by Jim Aisner
  • 01 Jun 2007
  • News

Mission Possible

Illustration by Dave Cutler At the peak of his career as CEO of Bain & Company, Tom Tierney (MBA ’80) quit his job to form a nonprofit professional services organization. Frustrated by the plodding pace of Alzheimer’s research,... View Details
Keywords: Roger Thompson; Margie Kelley; Educational Services; Educational Services; Educational Services; Educational Services
  • January 2001 (Revised June 2001)
  • Case

COFIDIS

An offspring of French catalog marketer 3 Suisses, and a popular sponsor of Tour de France, Cofidis sells consumer credit over the phone, defying conventional banking with a product policy and a communication strategy that perfectly fits the company's comparative... View Details
Keywords: Marketing Strategy; Internet and the Web; Marketing Communications; Competitive Advantage; Product; Credit; Financial Services Industry; France
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Wathieu, Luc R. "COFIDIS." Harvard Business School Case 501-055, January 2001. (Revised June 2001.)
  • 01 Sep 2014
  • News

Alumni Achievement Awards 2014

in Cambridge “I believe that after achieving financial success, most people want to have an impact on society. That’s what brings meaning and purpose to my life.” Having built and sold an Internet company in the 1990s, Chertavian launched... View Details
  • 21 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and... View Details
Keywords: Nonprofit / Government
  • 01 Dec 2010
  • News

The Transformers

Zone (HCZ) and Youth Villages. The HCZ started modestly in the early 1990s with the idea of providing a range of support services to address the problems of poor families living in a single block of New York... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • Article

Repairing the Damage: The Effect of Price Knowledge and Gender on Auto-Repair Price Quotes

By: Meghan Busse, Ayelet Israeli and Florian Zettelmeyer
In this paper we investigate whether sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter... View Details
Keywords: Pricing; Price Discrimination; Automobiles; Field Experiment; Information; Fairness; Price; Knowledge Use and Leverage; Internet and the Web; Gender; Service Industry; Service Industry
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Busse, Meghan, Ayelet Israeli, and Florian Zettelmeyer. "Repairing the Damage: The Effect of Price Knowledge and Gender on Auto-Repair Price Quotes." Journal of Marketing Research (JMR) 54, no. 1 (February 2017): 75–95.
  • 01 Mar 2007
  • News

Winter Break Just Got Educational

IMMERSION EXPERIENCES: Students who traveled to New Orleans spent time working on Habitat for Humanity redevelopment projects. Winter break this year gave some 200 MBA students an opportunity to participate in one of three pilot, noncredit Immersion Programs created to... View Details
Keywords: immersion; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 05 Oct 2016
  • News

Harvard to Open Life Sciences Lab

possible by a gift from Judy (MBA 1983) and Steve Pagliuca (MBA 1982), the lab will offer shared space for high-potential life sciences and biotech startups that are founded by Harvard faculty, alumni, students, and postdoctoral scholars. It will View Details
Keywords: Educational Support Services; Educational Support Services; Educational Support Services
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Two years ago, talking about how the Internet changed absolutely everything was the height of fashion. Today it's hard to conceal a smirk when someone mentions a term like e-leadership. Although it's fine to enjoy a good chuckle at the... View Details
Keywords: by Melissa Raffoni
  • 01 Sep 2008
  • News

Faculty Books

A Sense of Urgency by John P. Kotter (Harvard Business Press) Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his 1996 book, Leading Change, Professor Emeritus Kotter revealed why change is so hard and... View Details
Keywords: Educational Services; Educational Services; Educational Services
  • 15 May 2012
  • First Look

First Look: May 15

company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details
Keywords: Carmen Nobel
  • 01 Jun 2015
  • News

Screen Grab

for soccer fans, FirstRowSports. The NFL’s as-yet-unnamed foray into online streaming will test the waters with an October 25 game only available online. The cable and telecom industry has taken note, evidenced by its heavy lobbying against net neutrality, or the... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
  • 26 Jul 2016
  • Research & Ideas

Where will Pokémon Go with Your Personal Information?

Shih: It has a lot of potential for misuse and could cause safety problems. It’s going to mine a load of data. The question is: do people really want to share that much information? The bargain on the modern internet is: “You’ll give me... View Details
Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation
  • 21 Aug 2008
  • News

Stylin’ at Gallatin

history with Harvard University and the B-School. With them was Jarred Dore from Richard White Sons, the general contractor. What I saw made one thing clear: Dormitory living ain’t what it used to be. We’re talking a private bathroom in every room, a double bed,... View Details
Keywords: Educational Services; Educational Services
  • March 2016 (Revised August 2016)
  • Case

CreditEase: Taking Inclusive Finance Online

By: Michael Chu, John S. Ji and Nancy Hua Dai
The world’s largest peer-to-peer (P2P) lender annually disbursing over a million loans totaling $10 billion, China’s CreditEase, must decide whether to IPO in the NYSE its online lending platform, Yirendai, before the year-end window closes in 2015. Yirendai sought to... View Details
Keywords: Business or Company Management; Internet and the Web; Financing and Loans; Credit; Growth and Development Strategy; Financial Services Industry; China
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Chu, Michael, John S. Ji, and Nancy Hua Dai. "CreditEase: Taking Inclusive Finance Online." Harvard Business School Case 316-151, March 2016. (Revised August 2016.)
  • Article

Why Build in Web3

By: Jad Esber and Scott Duke Kominers
A major change is coming to the internet. While today’s dominant platforms have guarded their troves of user data and maintained an advantage through network effects, new companies—working in what they're calling a “Web3” model—are proposing a new value proposition to... View Details
Keywords: Blockchain; User Experience; Digital Platforms; Network Effects; Internet and the Web; Competition; Web Services Industry
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Esber, Jad, and Scott Duke Kominers. "Why Build in Web3." Harvard Business Review Digital Articles (May 16, 2022).
  • 15 Jul 2014
  • First Look

First Look: July 15

performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its business model and mapping... View Details
Keywords: Carmen Nobel
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