Publications

August 2014 (Revised August 2015)
Supplement

Opening the Valve: From Software to Hardware (B)

By: Ethan Bernstein, Francesca Gino and Bradley Staats

Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details

06 Dec 2011
First Look

First Look: Dec. 6

out (1) Roots of high achievers' anxiety: fear of being wrong, lack of a sense of purpose, and a craving for human connection; (2) Destructive behaviors we adopt to relieve our anxiety: busyness, comparing ourselves to others, and blaming... View Details

Keywords: Sean Silverthorne

22 May 2007
First Look

First Look: May 22, 2007

and thereby improve human welfare. Most previous research has emphasized the use of for-profit firms. Such institutions cannot effectively address many environmental problems, however, because environmental problems often transcend firm... View Details

Keywords: Martha Lagace

01 Oct 2013
First Look

First Look: October 1

often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details

Keywords: Sean Silverthorne

08 Apr 2008
First Look

First Look: April 8, 2008

was an essential ingredient in the success of the transformation. The case ends with a review of changes in financial performance, employee attitudes and customer satisfaction. The case describes the important role that the human View Details

Keywords: Martha Lagace

31 Jul 2012
First Look

First Look: July 31

Strategic Talent Management Initiatives Boris Groysberg and Sarah L. AbbottHarvard Business School Case 412-147 In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to... View Details

Keywords: Carmen Nobel

01 Apr 2008
First Look

First Look: April 1, 2008

team-specific human capital by investing more in the internal networks and unique capabilities and resources of their own companies. Second, women took greater care when assessing a prospective new employer.... View Details

Keywords: Martha Lagace

19 Mar 2019
First Look

New Research and Ideas, March 19, 2019

other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation should invest significant energy in studying artificial intelligence and computer-assisted human intelligence, the ways in which... View Details

Keywords: Dina Gerdeman

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

07 Dec 2010
First Look

First Look: Dec. 7

division. But now, the Development Banking team is contemplating going to the board to take the concept one step further: pro-actively investing in PSL-qualifying activities not as a matter of regulatory compliance but as business. Should the bank devote significant... View Details

Keywords: Sean Silverthorne

10 Jan 2017
First Look

First Look at New Research: January 10, 2017

become the Amazon of freelance labor, and transforming its business model from a marketplace to software-as-a-service (SaaS). Each of the three paths was risky and required financial and human resource... View Details

Keywords: Sean Silverthorne

30 Oct 2007
First Look

First Look: October 30, 2007

more than 20 case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the concept of organizational coherence: aligning organizational design, View Details

Keywords: Sean Silverthorne

March 2022
Case

The Future of Start-Up Chile

By: Prithwiraj Choudhury, Ruth Costas and Pedro Levindo

In 2021, public accelerator program Start-Up Chile, which ten years earlier had created a global buzz, might be losing its competitive edge to similar programs or one-year visas for digital nomads offered by other countries. The case follows SUP’s CEO, Angeles Romo, as... View Details

December 2023 (Revised July 2024)
Case

Boortmalt: The Master Maltster

By: Forest Reinhardt, Jose B Alvarez, Damien McLoughlin, Lena Duchene and Emer Moloney

By May 2023, Boortmalt was the world’s leading producer of malt, with a production capacity of 3 million tonnes, 15% of global market share, and 27 malting plants across five continents. It had recently acquired a major competitor and had sustained an EBITDA growth of... View Details