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  • Blog

The Chao Center: The Heart of HBS Executive Education

also supporting health care initiatives and U.S.-Asia cultural exchanges." In 2012, the Chao family donated US$40 million to Harvard Business School, supporting the construction of the Ruth Mulan Chu Chao... View Details
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

customer’s champion and own the problem. “We landed after a delayed 12-hour flight and learned that our connecting flight was gone. Our expectations were low because we flew on a mileage ticket from American Express. The airline agent ignored us. So we called Amex and... View Details
Keywords: by Dina Gerdeman; Health; Health
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

that included retail, financial services, and health care. Tip-offs to toxicity The data reveal three traits that indicate which would-be hire needs a warning label. Human resources managers should be alert to signs an applicant is... View Details
Keywords: by Roberta Holland
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

includes: the careful selection of employees who are believers in these values and in establishing "how we do things around here"; the development of realistic expectations in the minds of new employees and meeting them in ways... View Details
Keywords: by Sean Silverthorne
  • Profile

David Velasquez

Why did you choose this path at this point in time? I want to be better prepared to lead and improve the delivery of health care in our country. Patients cannot wait for our systems to be more accessible,... View Details
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

2018 Innovation Policy and the Economy The Orphan Drug Act at 35: Observations and an Outlook for the Twenty-First Century By: Bagley, Nicholas, Benjamin Berger, Amitabh Chandra, Craig Garthwaite, and Ariel Dora Stern Abstract—On the 35th... View Details
Keywords: Dina Gerdeman
  • 20 Oct 2015
  • First Look

October 20, 2015

integration. The reason is that at low prices, increases in revenue resulting from enhanced productivity are too small to justify the cost, whereas at high prices, the revenue benefit exceeds the cost. Trade policy provides a source of... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

and source of coherence. The research laboratories in Britain, the Netherlands, the United States, and India were major sources of innovation. From gum health toothpaste to household cleaners, and from insect pollination of oil palms... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • Web

Social Enterprise - Faculty & Research

financial performance of corporations, the design of incentive and control systems to guide strategy execution, corporate reporting, and the role of investors in this new paradigm. Initiatives & Projects The Social Enterprise Initiative , Business & Environment... View Details
  • Web

Interviewing - Alumni

valuable opportunity for me to understand the exciting projects already underway. As I mentioned, I continue to be extremely interested in Alpha Galactic, particularly the AGO Division. My consulting background and health View Details
  • 22 Oct 2013
  • First Look

First Look: October 22

light of India's growing population and demand for dairy. How could he maintain the firm's cooperative structure, address the nutritional needs of all Indians, make use of emerging technology, and navigate the country's dairy policies in... View Details
Keywords: Sean Silverthorne
  • June 2023
  • Case

Verve Therapeutics: Taking DNA Editing to Heart

By: Shikhar Ghosh and Shweta Bagai
Verve Therapeutics, a public biotech company based in Boston, created a novel approach to addressing cardiovascular disease (CVD) - a leading cause of deaths globally. The company's approach was a single shot treatment to permanently lower cholesterol, thus reducing... View Details
Keywords: AI; Genetic Engineering; Medicine; Health Care and Treatment; Genetics; Innovation Strategy; Business and Stakeholder Relations; Medical Specialties; Innovation and Invention; Entrepreneurship; Biotechnology Industry
Related
  • 12 Jun 2018
  • Research & Ideas

In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?

are, on average, more valuable—they are more clinically effective; have higher patent citations; lead to more revenue; and to higher stock market value.” The researchers were careful to note they didn’t have enough information to say... View Details
Keywords: by Rachel Layne; Health; Health
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

criminal justice reform, other issues like that, health care reform, but the nexus between corporate America and what Black America needs and the most, in my opinion, is employment. And so if we can do... View Details
Keywords: by Staff; Pharmaceutical

    F. Warren McFarlan

    Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

    Keywords: health care; health care; health care; health care; health care; health care; health care
    • 17 Feb 2022
    • Book

    When Employees Feel a Sense of Purpose, Companies Succeed

    of subduing individuality and ensuring conformity. Culture offers an inexpensive and informal way of regulating behavior that is all the more effective because it occurs inside the minds of employees and relies on peer pressure as a mechanism. “When we View Details
    Keywords: by Ranjay Gulati
    • January 2014 (Revised December 2014)
    • Case

    GenapSys: Business Models for the Genome

    By: Richard G. Hamermesh, Joseph B. Fuller and Matthew Preble

    GenapSys, a California-based startup, was soon to release a new DNA sequencer that the company's founder, Hesaam Esfandyarpour, believed was truly revolutionary. The sequencer would be substantially less expensive—potentially costing just a few thousand dollars—and... View Details

    Keywords: DNA Sequencing; Life Sciences; Business Model; Innovation ＆ Entrepreneurship; Health Care and Treatment; Genetics; Business Strategy; Health Industry; Health Industry; Health Industry; Health Industry; Health Industry; United States
    Related
    • 09 Jul 2020
    • Research & Ideas

    It’s Time to Reset Decision-Making in Your Organization

    insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication internally and externally; and a... View Details
    Keywords: by Boris Groysberg and Sarah Abbott
    • January 2021
    • Article

    Veil-of-Ignorance Reasoning Mitigates Self-Serving Bias in Resource Allocation During the COVID-19 Crisis

    By: Karen Huang, Regan Bernhard, Netta Barak-Corren, Max Bazerman and Joshua D. Greene
    The COVID-19 crisis has forced healthcare professionals to make tragic decisions concerning which patients to save. Furthermore, the COVID-19 crisis has foregrounded the influence of self-serving bias in debates on how to allocate scarce resources. A utilitarian... View Details
    Keywords: Self-serving Bias; Procedural Justice; Bioethics; COVID-19; Fairness; Health Pandemics; Resource Allocation; Decision Making
    Related
    • Portrait Project

    Jeff Barkas

    Then, we noticed a change. We heard about my grandma’s lost car keys, and we learned of my grandpa’s missed doctor appointments. Their health rapidly declined, and my family scrambled to care for them and... View Details