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  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Boris Groysberg and communications professional Michael Slind discuss the power of talk as a way to recapture high levels of employee engagement and strategic alignment. This excerpt identifies four elements critical to creating... View Details
Keywords: Re: Boris Groysberg
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

elephant attack to become a leading artificial intelligence software company. The case describes his unusual management approach emphasizing employee testing and selection, customer testing and selection, and a high degree of... View Details
Keywords: Dina Gerdeman
  • 24 Jun 2014
  • First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

outreach; a program of employee training that helps first-rung employees move from part-time work in high school to senior management. That’s what Taco Bell does. But any manager can identify a way of... View Details
Keywords: by Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

began to take shape, one rooted in the awareness that you can't manage creativity—you can only manage for creativity. A number of themes emerged: The leader's job is not to be the source of ideas but to encourage and champion ideas. Leaders must tap the imagination of... View Details
Keywords: Martha Lagace
  • February 2005 (Revised March 2008)
  • Case

Shinhan Financial Group (A)

By: Rosabeth M. Kanter and Ryan Raffaelli
Mr. Young Hwi Choi, president and CEO of Shinhan Financial Group, embarked on an unconventional post-merger integration strategy with recently acquired Chohung Bank. The strategy focused on integrating traditional operations while attending to employees' reactions to... View Details
Keywords: Mergers and Acquisitions; Change Management; Employees; Leading Change; Organizational Change and Adaptation; Organizational Culture; Emotions; Integration; South Korea
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  • 10 May 2016
  • First Look

May 10, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51040 forthcoming American Journal of Health Promotion The Effect of Cost Sharing on an Employee Weight Loss Program: A Randomized Trial By: John, Leslie K., Andrea Troxel,... View Details
Keywords: Carmen Nobel
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

Work cultures will be stressed anyway, as the continuing COVID-19 pandemic uncertainty puts people on edge. Employee loyalty has waned and resistance grown. Leaders could suffer empathy fatigue and become less understanding, but leaders... View Details
Keywords: by HBS News
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

orient them and see them through the complexity of negotiating tradeoffs. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati. Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers. Read more about why it’s important for companies to... View Details
Keywords: by Ranjay Gulati
  • 27 Jul 2019
  • Op-Ed

Does Facebook's Business Model Threaten Our Elections?

investing billions of dollars and tens of thousands of employees and contractors to implement it. The market capitalization of the company dropped over $100 billion in one day, now roughly back to the pre-crisis level. At the same time,... View Details
Keywords: by George Riedel
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

and disengaged employees. Philipp Schramm, the new CFO, must figure out how to enact positive change with a team of unenthusiastic employees and a near-toxic culture. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • First Look

November 17, 2015

Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and View Details
Keywords: Sean Silverthorne
  • 17 Mar 2011
  • Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

companies tend to look out for the welfare of their employees in such an effective fashion. The impact of this at the national level can be seen from the Japanese people's response to previous crises, including the earthquake in Kobe in... View Details
Keywords: Re: Multiple Faculty
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

and a last-minute plan to swap employees between the two companies, the dealer conflicts intensified, KDC market share declined sharply, losses mounted, 2,000 jobs were cut, and ultimately, the venture was dissolved. Subject to more than... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

(www.icic.org), has shown that inner cities have advantages in terms of proximity to transportation infrastructure, unmet market needs, lower employee turnover and much more. Have you seen a growing awareness of the potential of urban... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered organization focused on growth... View Details
Keywords: by Bill George
  • 23 May 2011
  • Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

response. The same is true for France, where companies with more than 5,000 employees are required to produce integrated reports after 2012, under the Grenelle II Act. Executives, investors, public officials, NGOs, and members of civil... View Details
Keywords: by Robert G. Eccles & George Serafeim
  • 05 Aug 2002
  • Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

employers and 92 percent of small ones offer employees only a single health insurance plan. And even when companies offer three or four options, precious little distinguishes them—most managed-care plans provide the same benefits, insure... View Details
Keywords: by Regina E. Herzlinger
  • November 2010
  • Article

Stress-Test Your Strategy: The 7 Questions to Ask

By: Robert Simons
An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to... View Details
Keywords: Business Strategy; Creativity; Success; Customers; Employees; Business and Shareholder Relations; Performance; Risk and Uncertainty; Decision Choices and Conditions
Related
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional services firm. We find that the main... View Details
Keywords: Dina Gerdeman

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