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  • All HBS Web  (5,011)
    • People  (13)
    • News  (1,260)
    • Research  (2,838)
    • Events  (11)
    • Multimedia  (65)
  • Faculty Publications  (1,939)

Show Results For

  • All HBS Web  (5,011)
    • People  (13)
    • News  (1,260)
    • Research  (2,838)
    • Events  (11)
    • Multimedia  (65)
  • Faculty Publications  (1,939)
← Page 140 of 5,011 Results →
  • 01 Mar 2003
  • News

“Culture Is Everything”

IBM chairman Louis V. Gerstner, Jr. (MBA ’65) discussed the importance of strategy, execution, and culture when transforming an institution, as part of the MBA Program’s... View Details
Keywords: IBM; Computer and Electronic Product Manufacturing; Manufacturing
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations.... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • Video

Adrian Gore

Adrian Gore, founder and Group Chief Executive of Discovery Limited, outlines a commitment to improving the health of their customers, which has allowed the company to continue building public trust. View Details
  • 15 Jan 2020
  • Video

Cem Boyner

Cem Boyner, Chair of Boyner Holdings, one of the largest retail groups in Turkey, describes how salespeople in his stores are instilled with a sense of how to serve customers in order to retain customer... View Details
  • Video

Narayanan Vaghul

Narayanan Vaghul, Former Chairman of ICICI Bank Limited, discusses the bank's approach to gender neutrality in recruitment and outlines proactive measures that supported the advancement of more women in senior positions (Filmed October 26, 2017). View Details
  • June 2000 (Revised January 2003)
  • Case

Nissan Motor Company

By: Thomas R. Piper and Jeremy Cott
Senior executives of Nissan and Renault are considering a major investment in Nissan by Renault. An important consideration is whether a major restructuring of Nissan's operations will be possible, given the value placed on lifetime employment and the impact on... View Details
Keywords: Restructuring; Organizational Culture; Investment; Problems and Challenges; Equity
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Piper, Thomas R., and Jeremy Cott. "Nissan Motor Company." Harvard Business School Case 200-067, June 2000. (Revised January 2003.)
  • April 1984
  • Supplement

Johnson & Johnson (A): Philosophy & Culture, James Burke, Video

By: Francis Aguilar
James Burke, chairman and CEO of Johnson & Johnson, discusses the company's philosophy and culture, with particular emphasis on the significance of the Credo. View Details
Keywords: Organizational Culture; Values and Beliefs; Mission and Purpose; Management Teams; Pharmaceutical Industry; Medical Devices and Supplies Industry; Consumer Products Industry
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Aguilar, Francis. "Johnson & Johnson (A): Philosophy & Culture, James Burke, Video." Harvard Business School Video Supplement 884-525, April 1984.
  • June 2004 (Revised June 2004)
  • Case

Utah Symphony and Utah Opera: A Merger Proposal

By: Thomas J. DeLong and David L. Ager
Anne Ewers, general director of Utah Opera, is awaiting the decision of the members of the board of the Utah Symphony and Utah Opera about whether to merge Utah's top two arts organizations. If the vote favors the merger, Ewers will be asked to assume the helm of the... View Details
Keywords: Mergers and Acquisitions; Change Management; Organizational Culture; Human Resources; Management; Fine Arts Industry; Music Industry; Utah
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DeLong, Thomas J., and David L. Ager. "Utah Symphony and Utah Opera: A Merger Proposal." Harvard Business School Case 404-116, June 2004. (Revised June 2004.)
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

deep financial distress and had no choice but seek a foreign partner. Ghosn, who had never worked in Japan but had extensive experiences in other parts of the world, motivated the middle management at Nissan and transformed the View Details
Keywords: by Cynthia Churchwell
  • 03 Mar 2020
  • Video

Sir Fazle Hasan Abed

Sir Fazle Abed explains how he instills the staff at Bangladesh-based BRAC, the world's largest NGO, with a sense of mission, pride, and ownership in their work. 
 View Details
  • June 18, 2015
  • Article

What Makes FC Barcelona Such a Successful Business

By: Andres Hatum and Luciana Silvestri
This article explores how FC Barcelona's identity as "more than a club" fuels the team's impressive performance on the field. We focus on the role of La Masía, the club's youth academy, to explain how a strong sense of organizational identity underlies the team's style... View Details
Keywords: Organizational Identity; Organizational Culture; Performance; Sports Industry; Barcelona
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Hatum, Andres, and Luciana Silvestri. "What Makes FC Barcelona Such a Successful Business." Harvard Business Review (website) (June 18, 2015).
  • 01 Dec 2022
  • News

Research Brief: Pocket Change

that is good news for democracy in the United States.” Whereas small donors were previously on the margins of being able to affect the electoral process, technology now allows contributors to easily “donate... View Details
Keywords: Jill Radsken
  • 2014
  • Article

Notes from the Search for Deep Indicators in Services

By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
  • 2012
  • Article

Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective

By: Andres Hatum, Luciana Silvestri, Roberto Vassolo and Andrew Pettigrew
There is little doubt that organizational identity—that which is central, distinctive, and enduring about an organization—mediates in adaptive processes. Exactly how this mediation takes place, and whether it is favorable or unfavorable to adaptation, must still be... View Details
Keywords: Organizational Identity; Emerging Economies; Organizational Change and Adaptation; Organizational Culture
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Hatum, Andres, Luciana Silvestri, Roberto Vassolo, and Andrew Pettigrew. "Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective." International Journal of Emerging Markets 7, no. 3 (2012): 305–334.
  • October 1994 (Revised March 1995)
  • Case

Monitor Company: Personal Leadership on Diversity

Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences that help them to become leaders in issues of diversity. View Details
Keywords: Leadership; Organizational Culture; Diversity Characteristics; Consulting Industry
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Gentile, Mary C., and Sarah Gant. "Monitor Company: Personal Leadership on Diversity." Harvard Business School Case 395-049, October 1994. (Revised March 1995.)
  • 01 Sep 2013
  • News

Leading the Way

Photos by Russ Campbell “An investment in the School is ultimately an investment in a better world—one led by alumni.” —John Hess “HBS graduates are in every part of the economy, in every industry, and in every geography. I believe we can... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • March 2018
  • Case

Zensar Technologies Ltd.

By: Joseph B. Fuller and Tanvi Deshpande
Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and close-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy... View Details
Keywords: Digitalization; Business Processes; Strategy; Leading Change; Organizational Culture; Information Technology Industry
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Fuller, Joseph B., and Tanvi Deshpande. "Zensar Technologies Ltd." Harvard Business School Case 318-051, March 2018.
  • 19 Jul 2024
  • Blog Post

Seven Lessons from the Section Experience

traditions like a birthday letter to the section on your birthday and bi-annual ski trips or lake trips. Lesson 3: Create a Culture of Inclusion As Section president, it was my job to help create the social... View Details
  • February 2015 (Revised February 2016)
  • Case

CrossFit (A)

By: Shikhar Ghosh, Ali Huberlie and Christopher Payton
The case provides a sense of motivations of venture capital firms, the pivotal role that founders play, and explores the limits of founder-driven growth.
CrossFit (CF) describes the approach taken by its founder Greg Glassman in setting up one of the most... View Details
Keywords: Finance; Venture Capital; Strategy; Organizational Culture; Entrepreneurship; Franchise Ownership; Innovation and Invention; United States; North America
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Ghosh, Shikhar, Ali Huberlie, and Christopher Payton. "CrossFit (A)." Harvard Business School Case 815-089, February 2015. (Revised February 2016.)
  • April 2023 (Revised May 2024)
  • Case

The Venice Biennale

By: Rohit Deshpandé and Elena Corsi
La Biennale of Venice, which organized festivals in different disciplines, pondered how to remain relevant in front of fading boundaries across arts. View Details
Keywords: Arts; Organizational Change and Adaptation; Cultural Entrepreneurship; Italy
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Deshpandé, Rohit, and Elena Corsi. "The Venice Biennale." Harvard Business School Case 523-097, April 2023. (Revised May 2024.)
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