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  • All HBS Web  (5,015)
    • People  (13)
    • News  (1,264)
    • Research  (2,837)
    • Events  (11)
    • Multimedia  (65)
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Show Results For

  • All HBS Web  (5,015)
    • People  (13)
    • News  (1,264)
    • Research  (2,837)
    • Events  (11)
    • Multimedia  (65)
  • Faculty Publications  (1,939)
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  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

principles and practices. Quelch and Jocz lay out the six fundamental characteristics that marketing and democracy share: (1) exchange of value, such as goods, services, and promises, (2) consumption View Details
Keywords: Martha Lagace
  • 03 Mar 2020
  • Video

Sir Fazle Hasan Abed

Sir Fazle Abed explains how he instills the staff at Bangladesh-based BRAC, the world's largest NGO, with a sense of mission, pride, and ownership in their work. 
 View Details
  • 02 Mar 2016
  • What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

terrorist is moot.” Several addressed the more specific issue of Apple’s dispute with the FBI. The question of what a government can demand in a democracy roughly split... View Details
Keywords: by James Heskett; Technology
  • 2012
  • Article

Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective

By: Andres Hatum, Luciana Silvestri, Roberto Vassolo and Andrew Pettigrew
There is little doubt that organizational identity—that which is central, distinctive, and enduring about an organization—mediates in adaptive processes. Exactly how this mediation takes place, and whether it is favorable or unfavorable to adaptation, must still be... View Details
Keywords: Organizational Identity; Emerging Economies; Organizational Change and Adaptation; Organizational Culture
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Hatum, Andres, Luciana Silvestri, Roberto Vassolo, and Andrew Pettigrew. "Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective." International Journal of Emerging Markets 7, no. 3 (2012): 305–334.
  • Video

Helmy Abouleish

Helmy Abouleish, CEO of the SEKEM Initiative, lays out the community-building benefits to starting every working day by standing in a circle with all team members. View Details
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

leaders, and what support to provide in 13 different countries, each with its own legal and regulatory environment, cultural norms, and expectations and needs of employees and local communities. Purchase... View Details
Keywords: Sean Silverthorne
  • 2014
  • Article

Notes from the Search for Deep Indicators in Services

By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
  • April 2023 (Revised May 2024)
  • Case

The Venice Biennale

By: Rohit Deshpandé and Elena Corsi
La Biennale of Venice, which organized festivals in different disciplines, pondered how to remain relevant in front of fading boundaries across arts. View Details
Keywords: Arts; Organizational Change and Adaptation; Cultural Entrepreneurship; Italy
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Deshpandé, Rohit, and Elena Corsi. "The Venice Biennale." Harvard Business School Case 523-097, April 2023. (Revised May 2024.)
  • July–August 2019
  • Article

Where Is Your Company Most Prone to Lapses in Integrity?

By: Eugene F. Soltes
Every sizable organization has integrity gaps—areas where what’s considered appropriate behavior diverges from the norms set by its leaders. Within these pockets, things like offensive language, overly aggressive sales practices, or conflicts of interest may be... View Details
Keywords: Integrity; Organizational Culture; Ethics
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Soltes, Eugene F. "Where Is Your Company Most Prone to Lapses in Integrity?" Harvard Business Review 97, no. 4 (July–August 2019): 51–54.
  • 19 Jul 2024
  • Blog Post

Seven Lessons from the Section Experience

traditions like a birthday letter to the section on your birthday and bi-annual ski trips or lake trips. Lesson 3: Create a Culture of Inclusion As Section president, it was my job to help create the social... View Details
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

home for restaurants, art, and culture at night. And more and more, tech businesses are locating here. “This is a place where the effects of inequality appear to be heightened and most palpable” In doing so,... View Details
Keywords: by Michael Blanding; Technology
  • September 2021
  • Comment

Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn

By: John A. Deighton
This paper reflects on the conclusions of a survey by Galak and Kahn on the climate experienced by faculty of all genders and ethnicities in the marketing departments of US business schools. View Details
Keywords: Gender; Equality and Inequality; Organizational Culture
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Deighton, John A. "Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn." Marketing Letters 32, no. 3 (September 2021): 337–339.
  • 01 Jun 2016
  • Working Paper Summaries

Motivating Effort in Contributing to Public Goods Inside Organizations: Field Experimental Evidence

Keywords: by Andrea Blasco, Olivia S. Jung, Karim R. Lakhani, and Michael E. Menietti
  • August 2002 (Revised December 2002)
  • Case

Quality Imaging Products (QIP)

Martin Stein, a recent business school graduate, is the new owner of Quality Imaging Products (QIP), a $10-million-a-year remanufacturer of printer and copier ink cartridges. Within weeks of buying the company, QIP's vp for finance, gives an ultimatum: a raise or he... View Details
Keywords: Business or Company Management; Organizational Culture; Crisis Management; Manufacturing Industry
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Spear, Steven J., and Jonathan P Groberg. "Quality Imaging Products (QIP)." Harvard Business School Case 603-057, August 2002. (Revised December 2002.)
  • 26 Feb 2020
  • News

Phoenix Rising

property might fetch 20 percent more now, he adds. Like many other sectors in Greece, commercial real estate is on the rebound. It’s a direct response to the July 2019 national election in which Kyriakos Mitsotakis (MBA 1995) of the... View Details
Keywords: Jen McFarland Flint
  • 05 May 2022
  • Blog Post

Celebrating Asian American & Pacific Islander Heritage Month at HBS

travel, Hong Kong heritage, and modern culinary fusion. Through the creation of XO, I learned of the incredible energy contained in our cultural histories; that heritage is not... View Details
  • 27 May 2020
  • Blog Post

Creating Unity and Belonging through Food and Dance: ‘EKTA’ at HBS

our classrooms, but those discussions failed to highlight the vibrant culture and the multitude of diverse subcultures that make India so special. As a result, I jumped at the first opportunity to share my... View Details
  • November 2012 (Revised October 2013)
  • Supplement

Global Expansion at Sanford C. Bernstein (C)

By: Linda A. Hill and Dana Teppert
Robert van Brugge, CEO of Sanford C. Bernstein, a premier sell-side research firm, has recently appointed a new Director of Asian Research to lead the firm's Hong Kong office. Van Brugge wonders what advice he should give the new Director as the firm continues to... View Details
Keywords: Collaboration; Organizational Design; Talent Management; Leadership; Finance; Globalization; Organizational Culture; Financial Services Industry; Hong Kong
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Hill, Linda A., and Dana Teppert. "Global Expansion at Sanford C. Bernstein (C)." Harvard Business School Supplement 413-085, November 2012. (Revised October 2013.)
  • 01 Jun 2006
  • News

Surviving Success

In the frenzied, early months of a new venture’s launch, few entrepreneurs anticipate a future beyond their role as company leader. In “Founder–CEO Succession at Wily Technology,” HBS assistant professor Noam Wasserman and former HBS... View Details
Keywords: Julia Hanna; Management of Companies and Enterprises; Management of Companies and Enterprises

    Kiran Mazumdar-Shaw

    Keywords: Biopharmaceuticals
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