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  • All HBS Web  (762)
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    • News  (171)
    • Research  (385)
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  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

office architecture on employees’ interpersonal and electronic interactions. Working with co-author Stephen Turban, who was introduced to Bernstein by the late HBS professor David Garvin, their study yielded surprising findings about the potentially negative impacts of... View Details
Keywords: Re: Ethan S. Bernstein
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

about "making moments that are so good." But by removing the Double Down from the menu, KFC made the moment when it came back in 2011 not just "so good," but even better. Nor is KFC alone in adopting this approach.... View Details
Keywords: Re: Michael I. Norton
  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

auto makers have made advances, and Korean manufacturers are focusing on improving their quality and innovating on warranties and assurance programs to remove consumer uncertainty. Much further down the road, competition will come from... View Details
Keywords: by Staff; Auto
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

mentor to many entrepreneurs, describes how he responded to a manager who wanted to fire a salesperson. The customer loved the guy, but he wasn't working out internally. "Here's the desired result — to remove this person but with a... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

Bastianelli, vice president of corporate development at ProSkelia Pharmaceuticals in France. Once companies are created, there is little incentive to improve, he said, and labor laws make it difficult to remove unproductive employees.... View Details
Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology
  • 24 Mar 2022
  • Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

percent of the lost benefits, the researchers found. No easy answers to worker shortages So what’s the answer amid a persistent labor shortage—with millions of workers quitting their jobs in what’s become known as the Great Resignation? “People hoped View Details
Keywords: by Rachel Layne
  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

to go back and get some video and so forth, it's harder . We are beginning to move toward more exercises in simulation here at HBS, but it's slow going because it's expensive to use the technology and it's hard to be sure it's going to be up to date. At the Business... View Details
Keywords: by Sean Silverthorne
  • 30 Nov 2018
  • What Do You Think?

What’s the Best Administrative Approach to Climate Change?

Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
Keywords: by James Heskett; Energy
  • 30 Aug 2006
  • Op-Ed

The Compensation Game

interests, the processes that make it difficult for shareholders to remove directors should be dismantled. Most of the public criticism of executive pay is not an attack on the capitalist system or the operation of free markets. Rather,... View Details
Keywords: by Lucian Bebchuk & Rakesh Khurana
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

between 6,594 (1.6%) and 97,579 (21.7%) matched observations are different from one download to the next. The changes, which include alterations of recommendation levels, additions and deletions of records, and removal of analyst names,... View Details
Keywords: Martha Lagace
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

says Norton. "I haven't prevented you from gaining weight or removed all of the French fries from the world." At the same time, the strategy uses people's biased thinking against them. For example, behavioral economics has shown that... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 18 Sep 2013
  • Research & Ideas

Excerpt: Manufacturing Morals

more to recognize the donors' generosity than to provide orientation. Temporary signposts are selectively erected to guide new arrivals at the start of a new school year or a new program, but they are removed within days, once their... View Details
Keywords: Education
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

use of obsolete treatments, or carelessness, not when a patient had a bad outcome despite receiving appropriate, up-to-date treatment. With better information and no restrictions on choice, many lawsuits will be averted. The money spent on enabling information and... View Details
Keywords: by Michael E. Porter; Health
  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

removing client-sensitive information, we develop 'knowledge objects' by pulling key pieces of knowledge such as interview guides, work schedules, benchmark data, and market segmentation analyses out of documents and storing them in the... View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • 07 Jun 2017
  • Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

previously undisclosed files, many of which detailed the treatment of Kikuyu detainees during the Mau Mau Rebellion. The files had been removed from Kenya and relocated to Britain in the 1950s, along with reams of documents View Details
Keywords: by Carmen Nobel
  • 17 Jun 2002
  • Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

that in the 1980s as the political and ethnic tensions eased in Singapore and Malaysia, governments there also began to remove some of the biases against local firms. What Huang wants to convey, however, is the fact that a historical... View Details
Keywords: by Martha Lagace
  • 17 Sep 2013
  • First Look

First Look: September 17

improvement-oriented behaviors: 1) blockages to prevent workarounds, 2) a support person to assist with problem-solving, and 3) education portraying operational failures as "waste" to be removed from the system. Using laboratory... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

customers. It is the job of these leaders to facilitate the work of the people they lead by making their jobs easier, and removing bureaucratic impediments and other obstacles. Middle managers who cannot make this shift may have to move... View Details
Keywords: by Bill George
  • 23 Jul 2024
  • In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

Washington The People’s Republic of China is more open to foreign investment and trade than it has ever been. Beijing has recently removed restrictions on foreign investment in the manufacturing sector and given unprecedented access to... View Details
Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications
  • 27 Nov 2017
  • Research & Ideas

Beware the Lasting Impression of a 'Temporary' Selfie

a photo who they believed were showing poor judgement. engaged in uninhibited behavior, even after the photo was removed from view. “Sure enough the person in the uninhibited photo was perceived as having worse judgment than the person... View Details
Keywords: by Rachel Layne
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