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Show Results For
- All HBS Web
(1,617)
- People (3)
- News (449)
- Research (503)
- Events (7)
- Multimedia (32)
- Faculty Publications (154)
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- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
a same-day reply by phone or email. The rules aren’t mission statements, but rather a way to make learning experiences easier to adopt and follow. McDonald adds, “Even simple rules can outlive their usefulness.” 6. Make the new look... View Details
Keywords: by Lane Lambert
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
and advances in machine learning technology. Ascarza expects her research will be published early next year and at that point plans to make the code for her model available online for free. With the help of... View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
learned that its 20 percent interest rate was higher than average and that the card didn’t provide travel insurance. [div class=infogram-embed data-id=_/prRmhGSXiSbMwOabP4CL][/div] After qualified customers activated their credit cards,... View Details
Keywords: by Danielle Kost
- 01 Jul 2008
- First Look
First Look: July 1, 2008
b01/en/common/item_detail.jhtml?id=308065 ScriptLogic®: Point, Click, Done! Harvard Business School Case 508-114 ScriptLogic is a software company that has built a product portfolio that fits under a 'Point, Click, Done!' umbrella; its products are easy to download,... View Details
Keywords: Martha Lagace
- 30 Oct 2017
- Research & Ideas
Asking Questions Can Get You a Better Job or a Second Date
Source: FangXiaNuo New research suggests that people who ask questions, particularly follow-up questions, may become better managers, land better jobs, and even win second dates. “Compared to those who do not ask many questions, people who do are better liked and View Details
Keywords: by Rachel Layne
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
drastic changes in their interactions with consumers. In education, teachers from elementary schools to universities transformed content and delivered it online or through phones. Retailers started to license Amazon's Just Walk Out... View Details
Keywords: by Hong Luo and Alberto Galasso
- 22 Jun 2010
- First Look
First Look: June 22
PublicationsPathologies of Online Display Advertising Marketplaces Author:Benjamin Edelman Publication:ACM Sigecom Exchanges, June 2010 Abstract Much has been written about online search advertising, where... View Details
Keywords: Martha Lagace
- 27 Sep 2011
- First Look
First Look: September 27
restaurants have declined in market share as Yelp penetration has increased. This suggests that online consumer reviews substitute for more traditional forms of reputation. I then test whether consumers use these reviews in a way that is... View Details
Keywords: Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
survey a sampling of the research questions these data help to answer. Advertising Disclosures: Measuring Labeling Alternatives in Internet Search Engines Authors:Benjamin G. Edelman and Duncan S. Gilchrist Publication:Information Economics and Policy (forthcoming)... View Details
Keywords: Sean Silverthorne
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
example of sales-related hyperbole, Cespedes points to the dire predictions that online buying will eventually cause the real-life “death of a salesman.” While online information sources affect selling,... View Details
Keywords: by Kristen Senz
- 03 Jun 2014
- First Look
First Look: June 3
the Finger Lakes region of New York State, was at a crossroads. The business was poised for growth, and its owners, Laura and Alan Falk, were considering signing a deal with Groupon, the online coupon firm, to see if a Groupon deal would... View Details
Keywords: Sean Silverthorne
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
practice of onboarding new employees. Although hiring is already a forgotten luxury for many firms, at least for the time being, others are still bringing aboard new people, such as those who made hiring commitments before the outbreak worsened. And then there are... View Details
Keywords: by Boris Groysberg
- 04 Dec 2019
- Book
Creating the Experimentation Organization
When customers log onto Booking.com—the world’s largest online accommodations platform—they might naturally assume they are seeing the same website as every other customer logged on at the same time. In fact, Booking is running... View Details
Keywords: by Michael Blanding
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
scattered everywhere. John Quelch discusses approaches to integrate patient data so that medical professionals and patients can make better decisions. Related Research Papers How the Water Industry Learned to Embrace Data Most current... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
researches tax policy, international finance, and corporate finance. The book grew out of his efforts to make finance more accessible through executive education teaching and his online course Leading with Finance. His previous book, The... View Details
Keywords: by Dina Gerdeman
- 20 Mar 2012
- First Look
First Look: March 20
Group's other 18 watch brands? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512052-PDF-ENG Ctrip: Scientifically Managing Travel Services David A. Garvin and Nancy Hua DaiHarvard Business School Case 312-092 Ctrip is a $437 million Chinese View Details
Keywords: Sean Silverthorne
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
are not offered. In these foothold areas, computer-based or online learning is beginning to fill the void and plant itself and make inroads in the education system in classic disruptive fashion. View Details
- 16 Dec 2014
- First Look
First Look: December 16
IEEE Security & Privacy Accountable? The Problems and Solutions of Online Ad Optimization By: Edelman, Benjamin G. Abstract—Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records... View Details
Keywords: Sean Silverthorne
- 08 Mar 2011
- First Look
First Look: March 8
Moneybookers Limited, one of the top three e-payment solution providers in Europe. However, approximately 70% of Moneybookers revenues were related to transactions from online gaming sites (down from 100% in 2002). Although the thesis was... View Details
Keywords: Sean Silverthorne