international engagement - Publications - Faculty & Research

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

“Crises offer rare opportunities to make major changes in an organization because they lessen the resistance that exists in good times.” "Leaders must be willing to ask for help," he continues. "They should rely on a mentor, an View Details

Keywords: by Martha Lagace

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

responsibility to engage everyone and to try to read every student and find the key to unlock how that person learns. I want to figure out how I can support them in the learning process. Lagace: What demands does it place on you? DeLong:... View Details

Keywords: by Martha Lagace; Education

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

before relaying them to consumers, pointing to respected health organizations, such as the WHO, as important sources. Consumers, increasingly skeptical as fake news proliferates online, are looking to brands to be the bearers of truth. He also recommends that brands... View Details

Keywords: by Jill Avery and Richard Edelman

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Pandemic Worries: Uncertainty, Employees, and Kids Cut Payroll Costs with Transparency, Fairness, and Compassion Good Leadership Is an Act of Kindness Keep Your Weary Workers Engaged and Motivated The COVID Two-Step for Leaders: Protect... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

and view this page again, you will be able to play this video. Jeffrey Fear Jeffrey Fear has been an associate professor at Harvard Business School since 2001 in the Business, Government, and International Economy unit. Chandler's... View Details

Keywords: by Sean Silverthorne

08 Sep 2008
HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

the core, and pivot to new opportunities. We provide a top-level overview of major topics and ideas relevant to each concept. We hope you are interested in engaging in further research about any topics that resonate with you and your... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

hundreds of the most used open source software projects—20 of which are detailed in the report. Call to action Tim Mackey, principal security strategist for SCRC, says commercial organizations can contribute to this project by conducting View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

When booking an international flight, the choice often comes down to “expensive but direct” or “cheap with connections.” But what if an airline warned customers that the direct flight was frequently delayed? Would customers appreciate... View Details

Keywords: by Danielle Kost

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

would not go to India. Q: The term "medical tourism" is fairly new, but how new is the phenomenon of going overseas for medical treatment? A: When I was a college student in the United States I discovered that dental care was very expensive. Even back then,... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

22 Jul 2019
Book

How to Be a Digital Platform Leader

and then simply copying it? Nonetheless, belonging to a platform is a way to engage in a platform market quickly at relatively low cost and learn the tools of the trade. In the book, we explore a number of “belong” strategies which have... View Details

Keywords: by Martha Lagace

12 Apr 2018
Op-Ed

Op-Ed: The Trouble with Tariffs

don’t believe government is good at, nor should engage in picking winners and losers. I don’t disagree with that, but perhaps it would be constructive for us to have a national conversation about what has made us so successful in the... View Details

Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

first set forth a framework for understanding alliances between companies and nonprofits. It will then examine how such cross-sector collaborations relate to four strategic and interrelated marketing areas: institutional marketing, cause-related marketing, market... View Details

Keywords: by James Austin

07 Jun 2017
Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

traveled to Cape Town, South Africa, where they engaged with 10 global partners on a dozen different design projects. A renowned scholar of colonial-era African history, she isn’t the most obvious candidate for teaching modern business... View Details

Keywords: by Carmen Nobel

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

discovered. The alliance between The Nature Conservancy and Georgia-Pacific involved a dramatic shift from a contentious to a collaborative relationship. Historically, The Nature Conservancy (TNC), an international conservation... View Details

Keywords: by James Austin

13 Sep 2016
First Look

September 13, 2016

misbehavior, yet failed to notice it. To explain such inaction, management scholars have been developing the area of behavioral ethics and the more specific topic of bounded ethicality—the systematic and predictable ways in which even good people View Details

06 Aug 2020
Research & Ideas

Who Will Give You the Best Professional Guidance?

What’s the difference between having an adviser, external coach, internal coach, and therapist? Should I join a peer support group? I’m often asked these questions. With so many options these days it’s hard to know which to choose or how... View Details

Keywords: by Julia B. Austin

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

asking an occasional question or offering an occasional comment to show that they are doing their due diligence. Extending the Balanced Scorecard and strategy map framework to board members will enable them to perform more effectively and efficiently. To View Details

Keywords: by Robert S. Kaplan

26 Aug 2013
Lessons from the Classroom

Built for Global Competition from the Start

and had worked or were planning to work with clients engaged in global ventures. "This was a way for them to develop skills to help with their international client work or when evaluating investment... View Details

Keywords: by Kim Girard; Education

03 Apr 2012
First Look

First Look: April 3

managerial performance, found that managers higher in metacognitive cultural intelligence (CQ) were rated as more effective in intercultural creative collaboration by managers from other cultures. Study 2, a social network survey, found that managers lower in... View Details

Keywords: Carmen Nobel

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