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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • January 2020
  • Case

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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  • April 2022
  • Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
Related
  • 21 Apr 2015
  • First Look

First Look: April 21

Campaign and the Upside of CEO Activism By: Chatterji, Aaron, and Michael Toffel Abstract—When Starbucks CEO Howard Schultz asked his baristas to engage customers in a discussion about race in America, it was a clear case of the growing... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • Web

Privacy Notice | About

website constitutes acceptance of such terms. Information you submit Certain transactions in which you choose to engage on the Sites will require your submission of identifiers, including, but not limited to, news feed requests, brochure... View Details
  • Web

Biography - Institute For Strategy And Competitiveness

“Why Competition in the Politics Industry Is Failing America: A strategy for reinvigorating our democracy” in 2017. Their work continues, and is informing, engaging and motivating businesspeople and leaders from across America in the... View Details
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

to support the North. An armistice has held since 1953. A peace treaty has yet to be signed. Malhotra says this case study was deeply engaging for his students when the class examined the question: At what point would this conflict have... View Details
Keywords: by Lane Lambert
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53335 September 25, 2017 JAMA Internal Medicine The Business Case for Investing in Physician Well-Being By: Shanafelt, Tait D., Joel Goh, and Christine A. Sinsky Abstract—Importance:... View Details
Keywords: Sean Silverthorne
  • Web

1.4.3 Required Curriculum (RC) - MBA

days is mandatory. START serves to prepare students for the year ahead. Orientation Orientation includes the activities surrounding HBS START, including events planned by the Student Association, International Student Association, partner... View Details
  • Web

FAQs - Doctoral

undergraduate (current freshmen, sophomores, and juniors) in good standing at a 4-year undergraduate institution in the United States. International students who are enrolled at a U.S. based institution are eligible to apply; View Details
  • 01 Dec 2023
  • News

Wide Horizon

starting a nonprofit? Or philanthropy in general? This internal struggle led to the second pivotal event, when he took these concerns to his mentor, Marshall Payne (MBA 1983), founding partner of the Dallas private equity firm CIC... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
  • 02 Feb 2016
  • First Look

February 2, 2016

international equity markets, with a highly significant average slope coefficient of 1.05. In sharp contrast, standard factor-model-based proxies fail to exhibit predictive power internationally. We show analytically and empirically that... View Details
Keywords: Sean Silverthorne
  • 2010
  • Working Paper

Surviving the Global Financial Crisis: Foreign Direct Investment and Establishment Performance

By: Laura Alfaro and Maggie Chen
We examine in this paper the differential response of establishments to the global financial crisis, with particular emphasis on the role of foreign direct investment (FDI) in determining micro economic performance. Using a new worldwide dataset that reports the... View Details
Keywords: Financial Crisis; International Finance; Foreign Direct Investment; Local Range; Multinational Firms and Management; Production; Performance Evaluation; Networks
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  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • Web

Business History - Faculty & Research

These entrepreneurs were drawn from outside big business, and were in some cases hostile to it. The second path was the growing engagement of big business pressure groups, notably the International Chamber... View Details
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

perform their jobs more safely and effectively. The latter required that workers engage in mutual expressions of vulnerability: they acknowledged their physical limitations, learned from their mistakes, and attended to their own and... View Details
Keywords: Martha Lagace
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

two-thirds of the cases, the company just ignored the complaint. In another 10 percent of cases, the company is actually engaging in a cover-up. And then on top of that, some companies retaliate against the whistleblower, with firing... View Details
Keywords: by April White
  • 13 Oct 2015
  • First Look

October 13, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49565 December 2015 Personality and Individual Differences On Wealth and the Diversity of Friendships: High Social Class People Around the World Have Fewer International Friends By: Yearwood,... View Details
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

authors hail from various world regions and are themselves leading global historians. Collectively, they provide an unprecedented survey of what today is the most dynamic field in the discipline of history. As one of the first books to systematically discuss the View Details
Keywords: Sean Silverthorne
  • Web

Financial Accounting Online Course | HBS Online

View weekly calendar Enroll Now Starting Apr 23 8 Weeks $1,850 + applicable international taxes Enrollment deadline April 17 View weekly calendar Enroll Now No documentation required All learners must be at least 18 years of age,... View Details