Publications

16 Apr 2021
Blog Post

Shekeyla Caldwell Sandore: Why 'A Name Like Mine' Matters

inclusive and respectful. Tell us about your book, A Name Like Mine. The book is a true story; it is my childhood experience mixed with my adult understanding. It’s the story of a little girl who loves her name until other people tell her... View Details

Career Coach

Layla A. Ramirez

Layla A Ramirez has more than 7 years of experience leading global, Diversity, Equity, Inclusion & Belonging (DEIB) initiatives and coaching C-Level executives as they navigate their DEIB journeys. She is well known for coaching the... View Details

Keywords: Education; Entrepreneurship; Financial Services (All); Social Enterprise; Technology

June 2023
Case

Launching Egypt’s First Digital Banking Platform: QNB Bebasata

By: Mark Egan, Billy Chan and Ahmed Dahawy

The leadership team at QNB Alahli, Egypt's second biggest private bank, looked back on their efforts to create a brand-new, fully digital banking platform since 2019. A digital-only banking service was unprecedented in Egypt, a country where over 90% of financial... View Details

Keywords: Digital Transformation; Banks and Banking; Innovation and Invention; Competitive Strategy; Business Model; Product Launch; Finance; Banking Industry; Egypt

Educators

November 2005 (Revised September 2006)
Background Note

Accounting for Marketable Securities and the "Recycling" of Income

Gives an overview of accounting for equity investments less than 20%. Uses this accounting to introduce the issue of amounts included in the statement of comprehensive income during a different time period from its inclusion in net income (sometimes called "recycled... View Details

Keywords: Accounting; Investment; Equity

Educators

April 2021
Case

JPMorgan Chase's Path Forward

By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris

In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader... View Details

Keywords: Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago

Educators

01 Jan 2003
News

25 Sep 2017 - 27 Sep 2017
Lecture

Three-Day Series on Innovation and Entrepreneurship in Africa

By: Euvin Naidoo

Africa and the 4th Industrial Revolution: Innovation, leapfrogging and the promise and challenges of the Demographic Dividend Optional pre-seminar viewing: 2017 MasterClass on Digital Innovation and the Fourth Industrial Revolution Monday, September 25, ... View Details

Keywords: Entrepreneurship; Innovation and Invention; Africa

26 Oct 2021
Video

Fireside Chat with Terrill Drake and members of the HBS Affinity Groups

Clubs

Israel Business Club

24 Apr 2023 - 27 Apr 2023
Conference Presentation

Diversity, Equity, & Inclusion: The Paradoxical Effect & Impact on Security

By: J. Carlos Vega, Hise O. Gibson, Nicole Gilmore and Larry Whiteside Jr.

Diversity, Equity, & Inclusion (DEI) is necessary to create the world class teams we need to defend against advanced threats and adversaries; however, the approach that most take often fails spectacularly. The panel challenges the current practices, the failings, and... View Details

Keywords: Diversity; Cybersecurity; Corporate Social Responsibility and Impact

23 Sep 2021
Video

Racial Equity Discussion

November – December 2008
Article

Holding a Mirror up to Marketing

By: John A. Quelch and Katherine Jocz

The Dove campaign addressed a common concern that crossed cultural boundaries. Confronted by standard visual stereotypes of beauty in the global media, many young women develop self-image and self-esteem problems. The Dove Real Beauty campaign rejected these narrow... View Details

Keywords: Marketing; Advertising Campaigns; Welfare; Diversity; Emotions; Government and Politics

01 Feb 2022
News

Is Concierge Management an Answer to the “Big Quit”?

09 Jun 2020
News

A Harvard MBA lecturer and organizational behavior expert says this is the big mistake leaders make when trying to promote diversity — and offers 6 ways to do better

October 17, 2022
Article

Relational Diversity in Social Portfolios Predicts Well-Being

By: Hanne K. Collins, Serena F. Hagerty, Jordi Quoidbach, Michael I. Norton and Alison Wood Brooks

We document a link between the relational diversity of one’s social portfolio—the richness and evenness of relationship types across one’s social interactions—and well-being. Across four distinct samples, respondents from the United States who completed a preregistered... View Details

Keywords: Social Interaction; Social Engagement; Well-being; Happiness; Social and Collaborative Networks; Family and Family Relationships

Article

Las Microfinanzas: Creación simultánea de impacto social y valor comercial

By: Michael Chu

Microfinance is the best known and most successful expression of inclusive business. When the disbursement of financial services in small sizes to enterprising people in the informal sectors of the economy is capable of yielding superior commercial returns, it enables... View Details

Keywords: Microfinance; Economy; Investment Return; Service Operations; Philanthropy and Charitable Giving; Poverty