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- All HBS Web
(848)
- News (251)
- Research (380)
- Multimedia (8)
- Faculty Publications (165)
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- March 2019 (Revised March 2020)
- Case
Choosing the Right Esports Business Model
By: David Collis and Alexander MacKay
Two esports entrepreneurs must choose on which business model to focus their time and money. After successfully launching an online esports coaching platform, a number of new opportunities emerge in the rapidly growing esports space that now has close to one billion... View Details
Keywords: Entrepreneurial Ecosystems; Business Development; Esports; Business Ventures; Entrepreneurship; Business Model; Management; Strategy; Sports; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; North and Central America; Europe; Asia
Collis, David, and Alexander MacKay. "Choosing the Right Esports Business Model." Harvard Business School Case 719-459, March 2019. (Revised March 2020.)
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details
Keywords: by Michael Blanding
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
2,000 users, homing in on passenger usage data between January and November in 2018. After a rider had been active for three weeks, the authors tracked how—and, more important, when—customers used the service. The researchers then ranked... View Details
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
a race to commercialize the videocassette recorder (VCR), a market that television had created. Matsushita's Video Home System (VHS) captured the world market on the strength of that firm's functional... View Details
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
the pricing of digital songs, a study on the reach and effectiveness of online video advertisements for video games and movies, and a project on how online retailers of... View Details
- August 2004 (Revised March 2005)
- Teaching Note
Flextronics: Deciding on a Shop-Floor System for Producing the Microsoft Xbox (TN)
By: Jeffrey T. Polzer, Hillary Anger Elfenbein and Jenny Illes
Teaching Note to (9-403-090). View Details
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
Late-arriving luggage proved to be a parable about customer service for Harvard Business School professor W. Earl Sasser. In this excerpted transcript from a new video CD presentation, Sasser discusses how a seemingly harmless budget trim... View Details
Keywords: by W. Earl Sasser
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
of home buyers, investors, and regulators. Using the latest research in psychology and behavioral economics, they present a new theory of belief formation that explains why the financial crisis came as such a shock to so many people—and... View Details
Keywords: Dina Gerdeman
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
players who aren't yet significantly impacted by ecommerce and have some runway; Home Depot for example. They use the omnichannel strategy to help their businesses thrive instead of just survive. Home Depot... View Details
- September 2020
- Case
Apple Bets on Augmented Reality
By: Rory McDonald, David Lane and Mel Martin
In 2020, augmented reality (AR) was still a nascent technology with blockbuster potential, one which Apple was actively developing as its iPhone franchise waned. But the emergence of AR was uneven, including the disappointing Google Glass and the unexpected viral... View Details
Keywords: Augmented Reality; Industry Structures; Product Development; Commercialization; Competition; Corporate Strategy; Diversification; Information Technology; Technology Adoption; Video Game Industry; Video Game Industry; Video Game Industry
McDonald, Rory, David Lane, and Mel Martin. "Apple Bets on Augmented Reality." Harvard Business School Case 621-007, September 2020.
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
The simple answer: Give customers a good reason to keep using the platform. For instance, Rover.com providers a calendaring system for pet sitters. For owners, the company creates a music video out of the photographs taken by the sitter... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
home removes the usual social signals about when to eat or drink. Don’t rely on feeling hungry or thirsty! Put meals and hydration times on your to-do list or set alarms if necessary. One of us recently witnessed a colleague pass out from... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 07 Aug 2012
- Research & Ideas
Off and Running: Professors Comment on Olympics
Games are breathing down the city fathers' necks, there's no room for discussion or compromise when people's homes (especially those of low-income residents) need to be razed for Olympics construction.... View Details
- 06 Mar 2013
- Research & Ideas
HBS Cases: Women MBAs at Harvard Business School
HBS (Nohria will introduce it to second-year students), in conjunction with a multimedia video case comprising oral histories of HBS alumnae and female professors. Second-year students and some Executive Education participants will have... View Details
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
provide software developers in sectors ranging from video games to engineering simulation with training, tools, and support for application development tailored to exploit the unique capabilities of NVIDIA... View Details
Keywords: by Marco Iansiti & Roy Levien
- 08 Sep 2015
- First Look
September 8, 2015
rules or equipment changes, or was football an inherently physical game that no amount of new rules or equipment could make completely safe? Were current and future players, now knowing full well the potential long-term health... View Details
Keywords: Carmen Nobel
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
different resources and needs to the table. Second, over time, Lucci built a reputation as someone who could get things done. There are lots of sporting-goods stores in Greater Boston and lots of radar guns, too. Yet Lucci went to the View Details
Keywords: by Michael Wheeler
- 06 Mar 2007
- First Look
First Look: March 6, 2007
distribution company in its own right. On October 30, 2006, it relaunched its Website—and, in effect, its business. With its new, consumer-facing home page, and with new offerings for advertisers and affiliates as well as View Details
Keywords: Martha Lagace
- 08 Aug 2006
- First Look
First Look: August 8, 2006
recency) but are more cautious (positive recency). Paper not available Learning and Equilibrium As Useful Approximations: Accuracy of Prediction on Randomly Selected Constant Sum Games Author:Ido Erev, Alvin E. Roth, Robert L. Slonim, and... View Details
Keywords: Sean Silverthorne