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Show Results For

  • All HBS Web  (699)
    • News  (175)
    • Research  (377)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (68)
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  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

police to protect the citizens. Olstrom dubbed the phenomenon "co-production." Since then, it has become common for organizations to treat consumers as production partners. Many high-tech firms hire existing customers to beta-test early... View Details
Keywords: by Carmen Nobel; Education; Health
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

recently hired partners in Israel and China, and subsequently opened offices in both countries. The firm was contemplating hiring a third international partner in India and potentially opening a third... View Details
Keywords: Martha Lagace
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

inappropriate behavior that can lead to an awkward office environment, lawsuits, and reputation damage. But how exactly can companies do better? Ammerman, along with three HBS faculty members, provided some practical advice executives can... View Details
Keywords: by Dina Gerdeman
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

  Working PapersThe Effects of a Centralized Clearinghouse on Job Placement, Wages, and Hiring Practices Authors:Muriel Niederle and Alvin E. Roth Abstract New gastroenterologists participated in a labor... View Details
Keywords: Sean Silverthorne
  • 08 May 2006
  • Lessons from the Classroom

Writing the Case for Public School Reform

transforming a human resources department from a paper-pushing backwater to an entity that is strategically incorporated into the district's overall mission. "One observation that we made early in PELP is that school systems have essentially not changed their... View Details
Keywords: by Julia Hanna; Education
  • 05 Aug 2014
  • First Look

First Look: August 5

independent predictor of mental and physical health-such as decreased depression and doctor's visits-over and above mean levels of positive and negative emotion. These results remained robust after controlling for gender, age, and the five main dimensions of... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

percentage in B2B firms. The problem for researchers in this area, according to Chung, is that companies are reluctant to tinker with their compensation plan, so it's difficult to come up with subjects to study. So previous research was usually conducted in a lab or... View Details
Keywords: by Roberta Holland; Retail
  • 11 Nov 2002
  • Research & Ideas

Women Entrepreneurs Usher in the Next Generation

Hill, is someone who possesses exemplary leadership skills. As a computer science specialist who was drawn to business in part because it allowed her to put her quantitative background to practical use, Swan and her handpicked team paved... View Details
Keywords: by Martha Lagace
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

[master's and doctoral work] is when we focus our passion, and this work should reflect our abilities in a chosen field." As Robert Downing put it, "I suspect that most employers do not use grades as their sole hiring criteria.... View Details
Keywords: by James Heskett; Education
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

health care is about life, quality of life, and death. Start trying to manage, control and put a dollar figure on that and you will instantly run into walls at all levels of society." On the other hand, David Giammittorio described how the introduction of good... View Details
Keywords: by Jim Heskett; Health
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

consequences. In corporations, these leaders excel in regulated industries and in firms that take a process approach to innovation. The larger lesson that the military can offer the business world is that fit matters. Different circumstances demand different leadership... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

People are hired to deliver empathy, a sense of humor, and total devotion to Customers (always capitalized at Southwest), something that has produced intense loyalty from flyers. These are elements of several cases I and my colleagues... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

good ideas with potential buyers willing to pay in advance to get the products made. “The field has grown quite a bit,” Lakhani says. “This book provides a concentrated view of the frontier of research in this area.” Lakhani practices... View Details
Keywords: by Dina Gerdeman
  • 06 Sep 2016
  • First Look

September 6, 2016

Then judgment—a fusion of thinking, feelings, experience, imagination, and character—becomes critical. The author offers five practical questions to improve your odds of making sound judgments: What are the net, net consequences of all my... View Details
Keywords: Carmen Nobel
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=52652 Learning to Manage: A Field Experiment in the Indian Startup Ecosystem By: Chatterji, Aaron, Solene Delecourt, Sharique Hasan, and Rembrand Koning Abstract—Management styles and View Details
Keywords: Carmen Nobel
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I exploit a natural experiment where the assignment of managers for newly hired college graduates is mandated by rigid HR rules and is... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

elevated sense of integrity. These ideas are not new, and may even seem obvious, but it's amazing how infrequently they are applied in the corporate environment and how harmful their absence can be." Bringing Soul To Work Many organizations have begun to tend to... View Details
Keywords: by Marguerite Rigoglioso
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

have to hire teachers and create programs that are good fits for their students' learning needs. But being "on their own" can present real challenges as well. A number of important tasks, such as best View Details
Keywords: by Sarah Jane Gilbert; Education
  • 05 Feb 2015
  • Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

Company's Deep Smarts offers a roadmap for ensuring that critical knowledge remains in the organization. This excerpt focuses on the executive onboarding practice at Bank of America. Dorothy Leonard is the William J. Abernathy Professor... View Details
Keywords: Re: Dorothy A. Leonard; Banking
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

partners. What's more, they need to collaborate with Professional Services, the new consulting unit whose mission is to jump-start the solutions-centric approach. Whom should MacLeod hire for the top sales job, and what should he do to... View Details
Keywords: Sean Silverthorne
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