Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (921) Arrow Down
Filter Results: (921) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (921)
    • People  (3)
    • News  (327)
    • Research  (515)
    • Multimedia  (8)
  • Faculty Publications  (87)

Show Results For

  • All HBS Web  (921)
    • People  (3)
    • News  (327)
    • Research  (515)
    • Multimedia  (8)
  • Faculty Publications  (87)
← Page 14 of 921 Results →
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

legal astuteness appropriate to their firm and industry. At a minimum, they need to know where the lines are on the field: that is, what conduct is legal and what is not. They also need to be able to spot legal problems before they become... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

worry they are doomed to an awful encounter, yet they are surprised when an employee far exceeds their expectations by going the extra mile in helping them out—sometimes by going against an organization’s standard procedure. “People think... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 27 Sep 2016
  • First Look

September 27, 2016

turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Sean Silverthorne
  • Profile

Shira Asa-El

which ultimately led me to where I am today. What is your favorite childhood memory? My first summer at MEET (Middle East Entrepreneurs of Tomorrow) when I was 15. Marina, who lived in Ramallah, and I struggled together in front of a... View Details
  • Web

Baker Library / Bloomberg Center | About

Cities at Harvard University, which created a permanent home at the university dedicated to strengthening city leadership and governance. Bells The bell that hangs in the Baker Library bell tower, and the ceremonial bell that stands in View Details
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit... View Details
Keywords: Dina Gerdeman
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

leaders who create arcane and tedious processes can kill employee morale and cripple company performance just as quickly as an adversary who pours sand into the gas tank of a company vehicle, Thomke writes in the MIT Sloan Management... View Details
Keywords: by Dina Gerdeman
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

(forthcoming) Abstract This paper investigates whether managers' presentation of special items within the financial statements reflects economic performance or opportunism. Specifically, we assess special items presented as a separate View Details
Keywords: Martha Lagace
  • 01 Jun 2023
  • News

Bridging the ESG Data Gap

Chicago-based company with a half-dozen employees and venture investment from institutional funds and strategic angel investors. Murday says her post-HBS involvement with two alumni-focused Harvard Innovation Labs programs—Launch Lab X... View Details
Keywords: Deborah Blagg
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

http://cb.hbsp.harvard.edu/cb/product/110024-PDF-ENG Zappos.com 2009: Clothing, Customer Service and Company Culture Frances X. Frei, Robin J. Ely, and Laura WinigHarvard Business School Case 610-015 On July 17, 2009, Zappos.com, a privately held online retailer of... View Details
Keywords: Martha Lagace
  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

reported infections. By mid-March, Carnival, the largest cruise line in the world, suspended operations across the globe. Yet it took weeks to get its 260,000 guests and 80,000 employees who were floating at... View Details
Keywords: by Michael Blanding; Travel
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

extent to which companies use performance-based pay. We argue that while agency theory provides a useful framework to analyze strategic compensation, it fails to consider a host of psychological factors that affect employee motivation and... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

disrupted days. In addition, they must protect employees who face greater disruptions on the home front from being penalized at work. Research shows that demands for work flexibility can be stigmatized and,... View Details
Keywords: by Kristen Senz
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

when you don’t. A Good Place to Start Terror at the TajUnder terrorist attack, employees of the Taj Mahal Palace and Tower bravely stayed at their posts to help guests. A multimedia case study looks at the hotel's customer-centered... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 14 Jan 2014
  • First Look

First Look: January 14

Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2024
  • News

Case Study: Testing the Waters

adding a powdered probiotic and/or magnesium drink to the product line) is compatible with that strategy. Achieving sales and distribution through major retailers and ecommerce with only nine employees says something positive about the... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

12,000 jobs to workers who applied for employment via Wonolo’s on-demand job marketplace, the study reports. “The bottom line is that there’s a much bigger pool of talent out there waiting to be tapped,” says Cullen. Kim of Wonolo says... View Details
Keywords: by Jay Fitzgerald
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

several measures of religious belief and practice, outperformed competitors located elsewhere. These firms make “greater social contributions, provide greater employee protection, and have higher entertainment expenses, more patents, and... View Details
Keywords: Re: James L. Heskett
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

Setting the right sales targets for employees is a difficult balancing act, with long-term consequences on growth and morale. Setting a target too low, making it easily achievable, might cause an an employee... View Details
Keywords: by Michael Blanding
  • ←
  • 14
  • 15
  • …
  • 46
  • 47
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.