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  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

Good for Your Career After All Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Illustration created using art generated by Midjourney, an artificial intelligence tool. View Details
Keywords: by Ben Rand
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

at Automated Precision Products In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and... View Details
Keywords: Dina Gerdeman
  • Web

Application Requirements - Doctoral

deadline, you will find that our application system does not allow applicants to attach new materials to an application once it has been submitted; please email the Graduate School of Arts and Sciences Admissions Office for assistance.... View Details
  • Program

Foundations of Private Equity and Venture Capital

connect with a program advisor by emailing executive_education@hbs.edu or by calling +1.617.495.6555. Key Benefits Providing deep insight into the landscape, players, and trends in private equity and venture capital, this new program... View Details
Keywords: Finance; Finance
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

affects motivation. Are you taking away the part of the job that people really enjoy?” You Might Also Like: Are Your Employees Passing Up Incentives? Try Promoting the Programs More A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How... View Details
Keywords: by Avery Forman
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

business administration in the Entrepreneurial Management Unit and founder of The Sabbatical Project. You Might Also Like: How Teams Work: Lessons from the Pandemic Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars' When a Vacation Isn’t... View Details
Keywords: by Kristen Senz
  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Listen by Ben Rand A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the boss would? Research by Prithwiraj Choudhury shows that while a chatbot may save leaders time,... View Details
  • Program

Disruptive Innovation

advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our online form or download an... View Details
  • 05 Sep 2023
  • Book

Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Today How to Learn from the Big Mistake You Almost Make Feedback or ideas to share? View Details
Keywords: by Michael Blanding
  • Program

Launching New Ventures

Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call... View Details
  • Program

Driving Digital Strategy

development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our... View Details
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

move quickly.” You Might Also Like: A World of Difference: What Keeps Companies from Becoming More Inclusive Key to Doing Your Best at Work? Be Yourself How Would Jack Welch’s Leadership Style Fare in Today’s World? Feedback or ideas to share? View Details
Keywords: by Kristen Senz
  • Program

Managing Innovation

of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application... View Details
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • 06 Feb 2023
  • HBS Seminar

Using Oral History in Business and Management Studies

  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

addressing the other is unlikely to lead to sustainable progress.” You Might Also Like: How Gender Stereotypes Kill a Woman’s Self-Confidence Sponsorship Programs Could Actually Widen the Gender Gap Why Employers Favor Men Feedback or ideas to share? View Details
Keywords: by Kara Baskin
  • Program

Designing and Executing Corporate Revitalization

email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS... View Details
  • Program

Driving Corporate Performance

Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via View Details
  • Web

Help - Alumni

Help Account Information 8ms Frequently Asked Questions HBS Account & Login HarvardKey Login HBS Email Two-step verification (Duo) Spam Email & Phishing Profile Updates & Subscriptions LinkedIn Alumni... View Details
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Kristen Senz