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Show Results For
- All HBS Web
(501)
- News (119)
- Research (289)
- Events (8)
- Multimedia (12)
- Faculty Publications (167)
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- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along... View Details
Keywords: by James Heskett
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The... View Details
- 13 Jul 2009
- Research & Ideas
Diagnosing the Public Health Care Alternative
shifting costs to patients and providers. Regulations are needed to end coverage and price discrimination based on health risks and preexisting conditions. Value-based competition also demands the measurement of value, and plans must be... View Details
- 14 Jun 2011
- First Look
First Look: June 14
cannot price discriminate among stores because the intermediaries' incentives are aligned with the marginal stores. Second, competition among intermediaries may lead to more or less search diversion relative to monopoly, depending on... View Details
Keywords: Sean Silverthorne
- 18 Oct 2011
- First Look
First Look: October 18
information processing, impaired information processing does not mediate the relationship between anxiety and advice taking (Experiment 4). Finally, we find that anxious individuals fail to discriminate between good and bad advice... View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
segmentation, and price discrimination through consumer self-selection. I evaluate these perspectives in the context of a major fashion goods firm using newly available and highly granular data. Model-free evidence suggests that inventory... View Details
Keywords: Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
Like many companies, IBM took big strides to eliminate discrimination by attempting to ignore cultural, racial, and other differences among its vast worldwide workforce. That ended when Lou Gerstner became CEO. Gerstner initiated a... View Details
Keywords: by David A. Thomas
- 28 Jun 2016
- First Look
June 28, 2016
"CEO activism" can influence public opinion and consumer attitudes. Our field experiment examines the impact of Apple CEO Tim Cook’s public statements opposing a pending religious freedom law that critics warned would allow discrimination... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
pricing in quarters where they have a financial incentive to close a deal, resulting in mispricing that costs the vendor 6%-8% of revenue. Robustness checks demonstrate that price discrimination by the vendor does not explain the... View Details
Keywords: Sean Silverthorne
- 18 Feb 2014
- First Look
First Look: February 18
participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price discrimination and advertising. For vouchers to... View Details
Keywords: Sean Silverthorne
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
overt discrimination against the residual non-Muslim population. A second distinctive feature of the business history of the Republic of Turkey has been the very small role of foreign-owned business, which stands in contrast to the... View Details
Keywords: by Sean Silverthorne
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
customers more than others. But once discount voucher services become known to most consumers, price discrimination will become considerably more difficult. In principle, discount offers can be customized for—indeed, targeted... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
negative relation between this measure and both future stock returns and future profitability. The economic and statistical significance of our results is stronger than in previous research focusing on individual categories of corporate financing activities. To View Details
Keywords: Sean Silverthorne
- 29 Jul 2008
- First Look
First Look: July 29, 2008
American companies, found itself operating after 1933 in a country whose government violently suppressed political dissent and engaged in intimidation and discrimination against Jews. Explores the tensions between IBM's German affiliate... View Details
Keywords: Martha Lagace
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
How else would you possibly explain it?" Instead of waiting for the tectonic plates of society to shift, we would rather ask what we can do in the interim. How can we change the situation through negotiation?— Hannah Riley Bowles We're not saying gender View Details
Keywords: by Martha Lagace
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
search costs to locate discounted items. Our results show that increasing search frictions can be used as a self-selecting price discrimination tool to match high discounts with price-sensitive consumers and full-priced offerings with... View Details
Keywords: Dina Gerdeman
- 08 Jan 2007
- Research & Ideas
Who Rises to Power in American Business?
in a global, competitive landscape, and that can differentiate their products and services for a more discriminating customer base. The changes in the social context of business will require leaders (both men and women) who have a global... View Details
Keywords: by Sean Silverthorne
- 15 Mar 2016
- First Look
March 15, 2016
evidence that such “CEO activism” can influence public opinion and consumer attitudes. Our field experiment examines the impact of Apple CEO Tim Cook’s public statements opposing a pending religious freedom law that critics warned would allow View Details
- 28 Sep 2010
- First Look
First Look: September 28, 2010
leverages shared user relationships. We build upon the traditional view of bundling for economies of scope and price discrimination and extend this view to include the strategic management of a firm's user network. Envelopers capture... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
of discrimination is taken up by the media or regulators. Second, as there is more room for sales growth with consumers who are not yet top spenders compared with those who are already top spenders, strict application of loyalty system... View Details