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Show Results For
- All HBS Web
(1,455)
- People (5)
- News (697)
- Research (330)
- Multimedia (128)
- Faculty Publications (145)
- 05 Feb 2020
- News
Academy Awards Episode: “Parasite” and “American Factory”
- Blog
Faculty Reflections on International Women's Day
moving beyond them." Thomas J. DeLong Authentic Leader Development Faculty Cochair At HBS Executive Education we actively challenge stereotypes, broaden perceptions, and celebrate women's achievements to work towards creating a gender... View Details
- 11 May 2022
- Blog Post
MoMBAs: The Inspiring Student Mothers of HBS
This Mother’s Day, we celebrated progress and possibility on the HBS campus! HBS first accepted women into the MBA Program in 1963. Fast forward six decades and now classrooms are 44% female and most sections have 1-2 mothers. Across the... View Details
- 3 PM – 10 PM EST, 13 Nov 2014
- Reunion
Harvard JD-MBA Reunion
Please join HLS Dean Martha Minow, HBS Dean Nitin Nohria, and The Harvard JD-MBA Alumni Association for a celebration and reunion for alumni of the JD-MBA program. View Details
- 12:30 PM – 12:55 PM EDT, 27 May 2021
- Virtual Programming
HBS Virtual Graduation: Dean's Address and Alumni Achievement Awards Presentation
Virtual ceremonies will be held to celebrate the graduation of the Class of 2021.
12:30 PM 12:55 PM HBS Dean Srikant Datars Address to the Class of 2021 Graduates will include the Alumni Achievement Awards presentation.
Full details can be found at... View Details
- January 2015 (Revised March 2015)
- Case
Oberoi Hotels: Train Whistle in the Tiger Reserve
By: Ryan W. Buell, Ananth Raman and Vidhya Muthuram
Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality-sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight... View Details
Keywords: Service Quality; Service Management; Service Quality Competition; Customer Management; Customer Service Excellence; Employee Empowerment; Employee Engagement; Employee Training; India; Hospitality; Hotel Industry; Service Delivery; Service Operations; Customer Satisfaction; Employees; Quality; Accommodations Industry; India
Buell, Ryan W., Ananth Raman, and Vidhya Muthuram. "Oberoi Hotels: Train Whistle in the Tiger Reserve." Harvard Business School Case 615-043, January 2015. (Revised March 2015.)
- 26 May 2016
- Video
Harvard Business School Commencement 2016
- 24 May 2022
- Video
Then and Now: Legacy of the Portrait Project
- 19 Dec 2022
- News
Top Videos of 2022
- 19 Feb 2015
- Video
Jules Pieri, Founder, The Grommet
- 16 Nov 2020
- Video
Honoring Our 2020 Staff Retirees
- 15 Feb 2017
- News
Vanguard, Trian And The Problem With 'Passive' Index Funds
- 10 Dec 2020
- Video
Saying Thank You and Farewell to Dean Nohria
- 01 Mar 2023
- Video
Lessons in Leadership: Whitney Young’s Fight for Civil Rights
- 09 Apr 2008
- News
Happy Birthday, Harvard Business School
- 01 Jun 2015
- Video