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    • Multimedia  (7)
  • Faculty Publications  (67)

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  • All HBS Web  (805)
    • News  (226)
    • Research  (490)
    • Multimedia  (7)
  • Faculty Publications  (67)
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  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

AI oversight and regulation. At least that’s the impression created by a small sample of comments on this month’s column. Sandeep made the case for an AI czar. “Any public servant is accountable to you and me and we can fire him and find... View Details
Keywords: by James Heskett; Technology
  • 03 Feb 2003
  • What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

thought that there was a place in the business school curriculum for the teaching of topics that provide a context for subsequent action. Dr. B. V. Krishnamurthy summed up this view by saying, "...whether we can 'teach' the craft of... View Details
Keywords: by James Heskett
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

given to broader success factors which are ethical and value centered, are or certainly can be detrimental to the society they serve ...." A more acerbic point of view was offered by Mark Anton: "The area of ethics and values is... View Details
Keywords: by James Heskett
  • 05 Apr 2004
  • What Do You Think?

Should We Brace Ourselves for Another Era of M&A Value Destruction?

Summing Up In the end, M&A is about buying more volume. It is a flawed process, invented by brokers, lawyers, and super-sized, ego-based CEOs." With this comment, Ellis Baxter summed up the thinking of the majority of those... View Details
Keywords: by James Heskett
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details
Keywords: by James Heskett; Retail
  • 07 Feb 2005
  • What Do You Think?

If You Blink, Will You Miss?

process." Steve Carnevale puts it more graphically: "I think blink is very dangerous. Read the book Fooled by Randomness. The author does a good job of explaining that our brain is great at pattern recognition, but not suited to... View Details
Keywords: by James Heskett
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

ammunition in response to shootings in and around Company stores. None of those giving him low marks indicated they would stop shopping at Walmart. But if these same responses are any indication, efforts by Walmart and other major... View Details
Keywords: by James Heskett; Retail
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

the nature of leadership affirmed by the "wisdom of crowds" is clearly circumscribed, according to others. Jack Hughes, for example, says, "The Wisdom of Crowds has effectively shattered the narrow view that the right... View Details
Keywords: by James Heskett
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

"The best way to go about it in the corporate world is to have good leaders who can lead by example with positive and solution-oriented attitudes." Kevin Bowe added, "Attitudes can be learned, and winning behaviors... View Details
Keywords: by James Heskett
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

asked, “Is this a good time to begin thinking about prudential limits so that the brick-and-mortar stores will continue to be around when the next lockdown happens?” Perhaps the most basic question was one raised by NickC when he said,... View Details
Keywords: by James Heskett; Retail
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by Dorothy Leonard and Walter... View Details
Keywords: by James Heskett
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

expectations. Matt Lynch observes that seconds can drag by on some tasks, namely those associated with high tech applications, while "an hour can pass by barely noticed" on other tasks. In order to... View Details
Keywords: by James Heskett
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

Summing Up: Is Job Ownership Nature or Nurture? Employees increasingly are becoming “job renters.” For some, it is a disturbing trend. It doesn’t have to happen. And the phenomenon isn’t universal. These observations by respondents to... View Details
Keywords: by James Heskett
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those utilizing the method in their... View Details
Keywords: by James Heskett; Education
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

beyond April 2001. With that in mind, questions arise about what capabilities GE's board should seek in Welch's replacement. Are there clues in the way Welch was selected in 1980? At the time, GE was led by Reg Jones, View Details
Keywords: by James Heskett
  • 02 Dec 2015
  • What Do You Think?

What Will It Take to Achieve Gender Equality in Leadership?

are totally different. They control access to leadership positions, yet those positions are often filled by those most familiar—that is, those who most resemble men.” She went on to suggest that as male leaders observe their daughters... View Details
Keywords: by James Heskett
  • 05 Oct 2016
  • What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

accomplished, including more freedom for business, more immigration, and big bets by the government and industry to meet imposing infrastructure needs. Ron Kurtz said, “I am concerned that we are facing a decline in the size and spending... View Details
Keywords: by James Heskett
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

from an alumnus to the president of The Ohio State University at the time, demanding a reprimand or worse. How times change. Of course, a few years later, president Richard Nixon embarked on his momentous trip that literally changed the course of US-China relations and... View Details
Keywords: by James Heskett
  • 17 Sep 2001
  • What Do You Think?

What Is “Business as Usual” After September 11?

and national changes will be immediate regardless of the wide range of possible responses to the terrorist attacks suggested by respondents. Examples from other countries were cited to point out future perils and possible responses. E.... View Details
Keywords: by James Heskett
  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

Summing Up Based on some of the most thoughtful comments to any of these columns, one might conclude that acceptable earnings guidance by CEOs should take on new forms. Let's first consider the pros and cons, then some research, then some... View Details
Keywords: by James Heskett; Financial Services
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