by Zoë Chance - Publications - Faculty & Research

29 Oct 2000
Research & Ideas

The Entrepreneurial Venture: A Conversation

changing corporate world beset by reorganization, downsizing, and recession. Of that group, the Bulletin asked four members of the class to share some of their views on sizing up and seizing opportunity. Their discussion gives insights... View Details

Keywords: by Susan Young

11 Jul 2012
Research & Ideas

The Future of Boards

lead to dysfunctional group dynamics) and the perspectives brought to the table by board leaders and director. Finally, the benefits of two opposing leadership structures are debated: one chapter argues for electing a chairman who is... View Details

Keywords: by Julia Hanna

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

research effort in which we carefully examined more than 200 well-established management practices as they were employed over a ten-year period by 160 companies. Our findings took us quite by surprise. Most... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

that led to the financial crisis. And while the intricate details of pay plans don't evoke the outrage of multimillion-dollar paydays, curbing the risk-taking incentives embedded in those plans is key to resolving the current crisis and preventing another. That task... View Details

Keywords: by Roger Thompson

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

successfully leveraged in negotiations between family members in family business systems. We will review the principles and their applicability to family negotiations below. 1. Analyze The Negotiation Space The negotiation space consists of all parties that are... View Details

Keywords: by John A. Davis and Deepak Malhotra

14 Nov 2005
Research & Ideas

How Can Start Ups Grow?

those one-out-of-ten firms grow into successful, sustained enterprises? Assistant professor Mukti Khaire believes that small companies can grow by developing intangible social resources such as legitimacy, status, and reputation. In an... View Details

Keywords: by Sarah Jane Gilbert; Advertising

12 Oct 1999
Research & Ideas

Paid for Success: Options for Compensating CEOs

When large public companies perform poorly, do the CEOs running them share the financial pain? That question, according to HBS associate professor Brian Hall, is not answered by looking at their salary and bonus but rather View Details

Keywords: by Judith A. Ross

12 Oct 1999
Research & Ideas

Rapid Response: Inside the Retailing Revolution

trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000 items, with that number climbing to one to two million in... View Details

Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

official responsibility for Continental Airlines' decision to keep flying during the power blackout in August 2003, but that decision was foreordained by the actions of all the other people who claimed leadership on the ground, and knew... View Details

Keywords: by Rosabeth Moss Kanter

17 Jun 2019
Research & Ideas

What Hospitals Must Learn to Compete

Considering how much money is spent in the field and the advances that the US economy has made on so many other fronts, that is really shocking. Dafny: And that variation in management practice is also supported by enormous variation in... View Details

Keywords: by Alumni Bulletin Staff; Health

09 Apr 2008
Research & Ideas

The Matchmaker of the Modern Economy

Boston has always been fueled by an Enlightenment belief in scientific progress and human perfectibility. It is home to America's first public school, Boston Latin School (1635), and college, Harvard College (1636). After the American... View Details

Keywords: by Spencer E. Ante

27 Sep 2004
Research & Ideas

IBM Finds Profit in Diversity

issues, and the organization has demonstrated its willingness to be influenced, committing significant resources to efforts suggested by the groups. Trust was also built as the task force structure allowed employees more face time with... View Details

Keywords: by David A. Thomas

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today. Government-imposed quarantines,... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

20 Feb 2006
Research & Ideas

Are Company Founders Underpaid?

research with 1,200 executives at 500 companies concludes founder pay is on average $30,000 less than that of non-founder executives. (The pay discrepancy disappears as the business matures.) What's the reason for such founder discounts? One reason is that non-founders... View Details

Keywords: by Sarah Jane Gilbert; Financial Services; Technology

November 2013 (Revised June 2014)
Case

E-Cigarettes: Marketing Versus Public Health

By: John A. Quelch and Margaret L. Rodriguez

Electronic cigarettes (e-cigarettes) were heralded by some as a healthcare game changer, enabling smokers to switch to a new product which carried lower risk of cancer. However, there were concerns about the public health risk of e-cigarettes, particularly the chance... View Details

Keywords: Public Health; Tobacco; Smoking; Cigarettes; Electronic Cigarettes; Cancer; Lung; Lorillard; Philip Morris; Safety; Technological Innovation; Conflict of Interests; Market Entry and Exit; Marketing; Health; Advertising; Consumer Products Industry; Health Industry

Citation

Educators

Purchase

08 Feb 2018
Op-Ed

What’s Missing From the Debate About Trump’s Tax Plan

those who claim them, while cuts to mortgage interest and state and local tax deductions can be seen as efforts to get the government out of the business of distorting prices. “Discussing values gives the country the opportunity to choose a policy that stands some... View Details

Keywords: by Matthew Weinzierl

23 Jul 2001
Research & Ideas

How the Giants of Enterprise Seized the Future

personalities, he and Walton could not have been more different. Walton, the optimist, could light up a room. Revson, the pessimist, could light up a room by leaving it. But they did share one trait—a characteristic which paved their way... View Details

Keywords: by Richard S. Tedlow

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

Rams would also seem to suggest wisdom in the strategy. While taking the league by storm in his first two seasons, McVay has shown some of the qualities we outlined in our previous piece, What Football Firings Teach Managers About Staying... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

HBS Working Knowledge readers want it all, judging by our all-time most popular articles. Here you'll find stories on everything from maintaining a professional image to writing a business plan, from how to market on social media to why... View Details

Keywords: by Sean Silverthorne

30 Jan 2006
Research & Ideas

Looking Behind Bad Decisions

African government take a stand against an effective AIDS treatment drug? The inability of government to make wise tradeoffs—give up small losses for much larger gain—has been investigated by HBS professor Max Bazerman and his research... View Details

Keywords: by Manda Salls

Publications