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  • 2015
  • Article

Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24

By: Dennis Campbell, Srikant M. Datar, Susan L. Kulp and V.G. Narayanan
We analyze balanced scorecard data from a convenience store chain, Store24, during the implementation of an innovative, but ultimately unsuccessful, strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to... View Details
Keywords: Balanced Scorecard; Business Strategy; Retail Industry
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  • January 2025
  • Article

Personal Growth in Organizations: A Review and Integrative Theoretical Framework

By: Manjari Ganti, Susan Ashford and Grace Cormier
Personal growth has interested management scholars for nearly a century, yet research on personal growth has not cohered into a substantive research domain. Nevertheless, various bodies of literature have made important strides in understanding specific elements of... View Details
Keywords: Personal Development and Career; Growth and Development
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  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

focusing on thinking about what one has been doing. Management Practices, Relational Contracts and the Decline of General Motors Conventional explanations for General Motors' decline are seriously incomplete, according to Susan View Details
  • Article

Men as Cultural Ideals: Cultural Values Moderate Gender Stereotype Content.

By: Amy Cuddy, Elizabeth Baily Wolf, Peter Glick, Susan Crotty, Jihye Chong and Michael I. Norton
Four studies tested whether cultural values moderate the content of gender stereotypes, such that male stereotypes more closely align with core cultural values (specifically, individualism vs. collectivism) than do female stereotypes. In Studies 1 and 2, using... View Details
Keywords: Gender Stereotypes; Stereotype Content; Individualism; Collectivism; Prejudice and Bias; Values and Beliefs; Culture; Gender
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  • 2015
  • Book

Strong Brands, Strong Relationships

By: Susan Fournier, Michael Breazeale and Jill Avery
From the editorial team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of... View Details
Keywords: Brand Building; Brand Management; CRM; Marketing; Brands and Branding; Marketing Communications; Advertising; Customer Relationship Management; Customer Focus and Relationships; Advertising Industry; Apparel and Accessories Industry; Consumer Products Industry
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  • 15 Nov 2020
  • News

Fostering Innovation in Social Enterprise Across Harvard

quality of the entries were as strong as ever. The Social Enterprise Track, which is sponsored by HBS’s Social Enterprise Initiative (SEI), fosters innovation across Harvard University. This year’s competitors included 53 teams comprising... View Details
  • 26 Aug 2014
  • First Look

First Look: August 26

reluctant to seek advice from others. We find that people are reticent to seek advice for fear of appearing incompetent. This fear, however, is misplaced. We demonstrate that individuals perceive those who seek advice as more competent than those who do not seek... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

http://www.people.hbs.edu/mtripsas/articles/Benner%20Tripsas%20SMJ%20forthcoming.pdf Evidence from the Firm: A New Approach to Understanding Corruption Authors:Shawn A. Cole and Anh Tran Publication:In International Handbook on the Economics of Corruption. Vol. 2,... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2014
  • First Look

First Look: July 8

investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field experiment in which agents... View Details
Keywords: Carmen Nobel
  • 17 Dec 2013
  • First Look

First Look: December 17

world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest. China seemed without peer. Decline came fast. By... View Details
Keywords: Carmen Nobel
  • 18 May 2010
  • First Look

First Look: May 18

market. We present statistics on the activity in these market mechanisms and present survey evidence that both mechanisms have facilitated matches. The paper concludes by discussing the emergence of platforms for transmitting job market... View Details
Keywords: Martha Lagace
  • 01 Mar 2017
  • News

Starting Lineup: No Reservations

Illustrations by Drue Wagner The Company The Founder The Pitch The News EatWith CEO Susan Kim (MBA 2003) Founded 2012 This online marketplace allows cooks to sell seats at their dinner tables. TripAdvisor is... View Details
  • 01 Jun 2018
  • News

Digging Deep

Above: Pieper, shovel-ready in Moab, Utah (photo by Vance Jacobs) On a wintry day three years ago, Susan Pieper (MBA 1992) watched her son, a devoted snowboarder, build jumps in the backyard of their... View Details
Keywords: Julia Hanna
  • 01 Dec 2010
  • News

The Transformers

Tom Tierney and Jeff Bradach Photographs by Webb Chappell Related Links Read about one graduate’s work at Harlem Children’s Zone View a recent case on Youth Villages A decade ago, Jeff Bradach (PhDOB 1992) and Tom Tierney (MBA 1980)... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • Web

Mobility Policy | About

technology are bringing a wide range of personal mobility devices to the market. This policy seeks to provide a safe environment for all users of campus pathways and roadways. What devices fall under this policy? Motorized bicycles : A pedal bicycle, as defined View Details
  • 10 Aug 2022
  • News

Skydeck Live: Stage Not Age

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes This is Dan Morrell, host of Skydeck. Susan Wilner Golden (PMD 59, 1990) had a very frustrating experience caring for her aging mother. With her background as a graduate of... View Details
  • 27 Apr 2017
  • News

Fellowship Fuels a Passion for a Career in Aviation

Norm Liu (MBA 1982) (photo by Susan Young) Norm Liu (MBA 1982) (photo by Susan Young) DONOR: Norman C.T. Liu (MBA 1982) Fellowship; N.C.T. Liu... View Details
  • 01 Dec 2016
  • News

Takeaways

Edited by April White Peter A. Gudmundsson photo by Susan Young Peter A. Gudmundsson photo by Susan Young “All... View Details
  • 15 Oct 2019
  • News

Fellowship Enables Opportunity in Africa

Recent Class of 2019 graduates Katharine Bodnar, Doha Tantawy, and Ike Kyei, with Tuyee Yeboah (not pictured) from the Class of 2018, are the first recipients of the GO: Africa Fellowship. (photo by Susan... View Details
  • 01 Dec 2015
  • News

Giving Advice

(courtesy of Susan Wolf Ditkoff) The philanthropy economy is booming. Last year, America’s charitable giving totaled $358.38 billion, equaling 2.1 percent of GDP—a number last attained in prerecession 2004. With that growth have come a... View Details