by Robert Eccles - Publications - Faculty & Research

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

between Vietnamese women and US servicemen, writing that they were largely “jobless, homeless, uneducated, unwanted, barely able to speak English” when they arrived to America. Spurred in part by outrage sparked View Details

Keywords: by Rachel Layne

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details

Keywords: by Jim Heskett

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Ice cream making started as a quirky hobby for Brian Smith, whose zeitgeisty flavors and fresh ingredients would become his trademark. For example, his “God Save the Cream,” inspired by the 2018 Royal Wedding of Prince Harry and Meghan... View Details

Keywords: by Pamela Reynolds

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

written by Robert Greenleaf in 1970. In it, he said: "The servant leader is servant first It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to... View Details

Keywords: by Jim Heskett

05 Oct 2022
News

Harvard Business School Announces 2022-2023 Kaplan Fellows

14 Dec 2015
News

How Accounting Can Help Build a Sustainable Economy

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

It is hard to imagine a more difficult and tragic trial by fire for a new leader. On September 4, 2001, Robert Mueller started his new job as the sixth director of the Federal Bureau of Investigation. A mere... View Details

Keywords: by Carmen Nobel

20 Jun 2005
Research & Ideas

Creating a Positive Professional Image

As HBS professor Laura Morgan Roberts sees it, if you aren't managing your own professional image, others are. "People are constantly observing your behavior and forming theories about your competence, character, and commitment,... View Details

Keywords: by Mallory Stark

02 Jan 2024
What Do You Think?

Do Boomerang CEOs Get a Bad Rap?

(AdobeStock/Vincent) The return of Robert Iger as CEO of Walt Disney followed by a poorer-than-expected company performance has rekindled the debate about whether the decision to bring back formerly... View Details

Keywords: by James Heskett

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

Do you have that one friend who seems to snag the coolest, most fashionable shoes, jewelry, or clothes? Now new research shows that when luxury goods companies cater to these trendy consumers by controlling how rare certain items... View Details

Keywords: by Michael Blanding; Retail

Integrated Reporting: Supporting Sustainable Strategies for a Sustainable Society

One Report Book Cover View Details

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

What lessons could the humid shores of the Caribbean, the freezing heights of the Himalayas, or the farthest reaches of Earth's atmosphere hold for your company or organization? Although those places couldn't be more different, all were the scenes of disastrous... View Details

Keywords: by Garry Emmons

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

could have positive long-term implications to any organization’s success. “We were surprised by the magnitude of the effects,” Pany says, noting that future studies could examine just how such relationships form and evolve. “There’s just... View Details

Keywords: by Rachel Layne; Health

15 Apr 2014
First Look

First Look: April 15

establishments, and they acquire and divest establishments more rapidly. When we consider these additional adjustment margins, net relative job losses at target firms are less than 1% of initial employment. In contrast, the sum of gross job creation and destruction at... View Details

Keywords: Sean Silverthorne

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

across socioeconomic groups. Instead of experiencing happiness or well-being, HNAPs seek "relief in the accomplishment of tasks." Moving immediately to the next task on the list, they never savor accomplishments for long, he says. This creates a vicious cycle... View Details

Keywords: by Kim Girard

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

health care by employers will result in a more cost-effective and efficient system. Participants submitted papers that were read in advance of the conference. These papers will be edited by Herzlinger and... View Details

Keywords: by Staff; Health

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

companies are being managed for the long term." Their first order of business was to determine a method for categorizing companies on the short-term/long-term continuum. The answer came in the very words used by executives to discuss... View Details

Keywords: by Sean Silverthorne; Financial Services

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

During a 2017 Amgen earnings call, CEO Robert Bradway began answering an analyst’s question, then turned to colleague Sean Harper and said, “Sean, I'll let you talk about the specifics.” Bradway’s simple act of calling on Harper to add... View Details