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  • December 1998
  • Supplement

General Bill Creech at Harvard Business School: October 6, 1995

By: Michael C. Jensen
General Bill Creech discusses motivation and change in the Tactical Air Command of the Air Force. View Details
Keywords: Change; National Security; Motivation and Incentives
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Jensen, Michael C. "General Bill Creech at Harvard Business School: October 6, 1995." Harvard Business School Video Supplement 899-504, December 1998.
  • October 1991 (Revised November 1996)
  • Case

Gordon Cain and the Sterling Group (A)

By: Michael C. Jensen
A Houston-based LBO firm makes two petrochemical acquisitions that benefit from improved industry conditions and improved organizational performance. The LBOs generate huge increases in value, creating problems for managers, who have large, undiversified equity... View Details
Keywords: Organizational Change and Adaptation; Value Creation; Business Exit or Shutdown; Leveraged Buyouts; Chemical Industry; Houston
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Jensen, Michael C. "Gordon Cain and the Sterling Group (A)." Harvard Business School Case 492-021, October 1991. (Revised November 1996.)
  • December 2009 (Revised May 2012)
  • Case

Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan

By: Michael E. Porter, Jennifer F Baron and C. Jason Wang
Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer care that is being expanded to other cancer types in 2009. A decade earlier, President and CEO Dr. Andrew Huang and the Center had worked... View Details
Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Outcome or Result; Performance Effectiveness; Quality; Integration; Health Industry; Insurance Industry; Taiwan
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Porter, Michael E., Jennifer F Baron, and C. Jason Wang. "Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan." Harvard Business School Case 710-425, December 2009. (Revised May 2012.)
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55504 forthcoming Theoretical Economics Full Substitutability By: Hatfield, John William, Scott Duke Kominers, Alexandru Nichifor, Michael Ostrovsky, and Alexander Westkamp... View Details
Keywords: Dina Gerdeman
  • June 2021 (Revised November 2021)
  • Case

Equity Bank: Charting the Future

By: Lauren Cohen, Michael Chitavi and Spencer C. N. Hagist
After climbing the ranks among Kenya's financial institutions from 66th to 1st, and toppling a quarter of the market share held by mobile money giant Safaricom, CEO James Mwangi must now guide Equity Bank into its next stage of development beyond "Equity 3.0." Should... View Details
Keywords: Growth and Development Strategy; Leadership; Decision Making; Market Entry and Exit; Developing Countries and Economies; Financial Institutions; Economics; Kenya
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Cohen, Lauren, Michael Chitavi, and Spencer C. N. Hagist. "Equity Bank: Charting the Future." Harvard Business School Case 221-105, June 2021. (Revised November 2021.)
  • 1994
  • Chapter

Takeovers: Their Causes and Consequences

By: Michael C. Jensen
Keywords: Acquisition
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Jensen, Michael C. "Takeovers: Their Causes and Consequences." In Readings in Mergers and Acquisitions, edited by P. A. Gaughan. Cambridge, MA: Basil Blackwell, 1994. (Also published in Journal of Economic Perspectives, Vol. 2, No. 1 (winter 1988); an abridged version forthcoming in Management Revolution: The Legacy of the Market for Corporate Control, (Harvard University Press))
  • 1972
  • Chapter

The Foundation and Current State of Capital Market Theory

By: Michael C. Jensen
Keywords: Capital Markets; Theory
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Jensen, Michael C. "The Foundation and Current State of Capital Market Theory." In Studies in the Theory of Capital Markets, edited by M. C. Jensen. New York: Praeger, 1972.
  • 1979
  • Chapter

Toward a Theory of the Press

By: Michael C. Jensen
Keywords: Media; Media and Broadcasting Industry; Journalism and News Industry
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Jensen, Michael C. "Toward a Theory of the Press." In Economics and Social Institutions, edited by Karl Brunner. Martinus Nijhoff Publishers, 1979.
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

Influence (Un)ethical Behavior Authors:F. Gino and Joshua D. Margolis Publication:Organizational Behavior and Human Decision Processes (forthcoming) Abstract In four laboratory studies, we find that regulatory focus induced by situational... View Details
Keywords: Sean Silverthorne
  • March 2009
  • Article

Customer Experience Creation: Determinants, Dynamics and Management Strategies

By: Leonard A. Schlesinger, Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen and Michael Tsiros
Retailers, such as Starbucks and Victoria's Secret, aim to provide customers a great experience across channels. In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience... View Details
Keywords: Customer Focus and Relationships; Business Strategy; Growth and Development Strategy; Retail Industry
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Schlesinger, Leonard A., Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen, and Michael Tsiros. "Customer Experience Creation: Determinants, Dynamics and Management Strategies." Journal of Retailing 85, no. 1 (March 2009).
  • 1998
  • Book

Foundations of Organizational Strategy

By: Michael C. Jensen
Keywords: Organizations; Strategy
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Jensen, Michael C. Foundations of Organizational Strategy. Cambridge: Harvard University Press, 1998.
  • October 1991 (Revised November 1996)
  • Supplement

Gordon Cain and the Sterling Group (B)

By: Michael C. Jensen
Supplements the (A) case. View Details
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Jensen, Michael C. "Gordon Cain and the Sterling Group (B)." Harvard Business School Supplement 492-022, October 1991. (Revised November 1996.)
  • 2000
  • Working Paper

Value Maximization and the Corporate Objective Function

By: Michael C. Jensen
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Jensen, Michael C. "Value Maximization and the Corporate Objective Function." Harvard Business School Working Paper, No. 00-058, March 2000.
  • 1991
  • Chapter

Eclipse of the Public Corporation

By: Michael C. Jensen
Keywords: Public Ownership
Citation
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Jensen, Michael C. "Eclipse of the Public Corporation." In The Law of Mergers, Acquisitions, and Reorganizations, edited by D. A. Oesterle. St. Paul, MN: West Publishing Company, 1991. (Forthcoming in Management Revolution: The Legacy of the Market for Corporate Control, (Harvard University Press))
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

reaping the benefits of FDI (which relate to when FDI will generate growth) and (2) the mechanisms by which FDI creates positive externalities (which relate to how FDI generates growth). Technology and Innovation Management... View Details
Keywords: Sean Silverthorne
  • 1977
  • Chapter

The Debasement of Contracts and the Decline of Capital Markets

By: Michael C. Jensen
Keywords: Contracts; Capital Markets; Value; Financial Services Industry
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Jensen, Michael C. "The Debasement of Contracts and the Decline of Capital Markets." In The World Capital Shortage, edited by Alan Heslop. Indianapolis, IN: Bobbs-Merrill Company, 1977.
  • 1989
  • Chapter

LBOs and the Reemergence of Institutional Monitoring of Managers

By: Michael C. Jensen
Keywords: Leveraged Buyouts; Corporate Accountability; Corporate Governance; Management
Citation
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Jensen, Michael C. "LBOs and the Reemergence of Institutional Monitoring of Managers." In Leveraged Management Buyouts: Causes and Consequences, edited by Yakov Amihud, pp. 263–268. Homewood, IL: Dow Jones-Irwin, 1989.
  • 2004
  • Working Paper

Agency Costs of Overvalued Equity

By: Michael C. Jensen
Citation
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Jensen, Michael C. "Agency Costs of Overvalued Equity." ECGI Working Paper Series in Finance, No. 39-2004, May 2004. (This paper is drawn from The Agency Cost of Overvalued Equity and the Current State of Corporate Finance (Keynote Lecture, European Financial Management Association), London, June 2002. It is also included in the Negotiation, Organizations and Markets Research Paper Series, Harvard NOM Research Paper No. 04-26.)
  • 2008
  • Working Paper

The Internalization of Advertising Services: An Inter-Industry Analysis

By: Sharon Horsky, Steven C. Michael and Alvin J. Silk
The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S. advertising industry. This study investigates the extent of such outsourcing and examines inter-industry variation in the use of... View Details
Keywords: Advertising; Cost; Analytics and Data Science; Management Analysis, Tools, and Techniques; Service Operations; Creativity; Perception; Vertical Integration; Information Technology; Advertising Industry; United States
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Horsky, Sharon, Steven C. Michael, and Alvin J. Silk. "The Internalization of Advertising Services: An Inter-Industry Analysis." Harvard Business School Working Paper, No. 09-007, July 2008.
  • 23 Mar 2010
  • First Look

First Look: March 23

United States. In recent years, however, this centralized approach to the collection and analysis of adverse events through doctor-initiated case reports has been superseded by innovative, though episodic, pharmacoepidemiological studies... View Details
Keywords: Martha Lagace
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