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  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

article in Fortune magazine, Daniel Vasella, CEO of Novartis, weighed in on the guidance issue: "The practice by which CEOs offer guidance about their expected quarterly earnings performance, analysts... View Details
Keywords: by James Heskett; Financial Services
  • 21 Aug 2013
  • Research & Ideas

To Buy Happiness, Spend Money on Other People

Video directed and produced by Joanie Tobin In their book Happy Money: The Science of Smarter Spending, authors Elizabeth Dunn and Michael Norton draw on years of quantitative and qualitative research to explain how money can buy... View Details
Keywords: by Carmen Nobel
  • 03 Aug 2016
  • Research & Ideas

Ominous Background Music Is Bad for Sharks

the music that originally accompanied the shark footage in the documentary, a track called “Sharks,” which was deemed ominous by an independent music expert, who described it as “modal with only fragments of melody,” and who noted “a... View Details
Keywords: by Carmen Nobel; Media & Broadcasting
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

The New York Times ran a troubling story, "Why You Hate Work," in last week's "Sunday Review." The article indicated that employees work too hard and find little meaning from their work. The anecdotes we all hear about this topic are reinforced... View Details
Keywords: by Bill George
  • July 2005 (Revised February 2011)
  • Case

Tanpin Kanri: Retail Practice at Seven-Eleven Japan

By: Rajiv Lal and Arar Han
Toshifumi Suzuki, chairman and CEO of Seven and I Holding Co., was widely credited as the mastermind behind Seven-Eleven Japan's spectacular rise. Although Seven-Eleven Japan began as a small licensee of U.S. convenience store chain 7-Eleven, Inc. (then Southland... View Details
Keywords: Framework; Growth and Development Strategy; Management Practices and Processes; Demand and Consumers; Distribution; Logistics; Technology; Retail Industry; Japan
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Lal, Rajiv, and Arar Han. "Tanpin Kanri: Retail Practice at Seven-Eleven Japan." Harvard Business School Case 506-002, July 2005. (Revised February 2011.)
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

box, and the remote. Your breakfast-included hotel bill still features separate prices for bed and for breakfast. Partitioning should only be used by those sellers who want to sensitize people to a secondary benefit that might otherwise... View Details
Keywords: by Sean Silverthorne; Retail
  • 17 Jul 2008
  • Working Paper Summaries

A Replication Study of Alan Blinder’s “How Many U.S. Jobs Might Be Offshorable?”

Keywords: by Troy Smith & Jan W. Rivkin
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

Succession planning is hard work: It must be embraced by the organization and driven by the CEO. In the book, Bower identifies best practices companies can follow to identify, groom, and train internal... View Details
Keywords: by Sean Silverthorne; Employment
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

advice. He suggested that the company test and refine its business model by initially focusing on one payment operation, for parking tickets, in one U.S. city. The entrepreneurs almost bit off his head. "The leader in this market... View Details
Keywords: by Walter Kuemmerle
  • 14 Oct 2013
  • Research & Ideas

Time that Government Reopens for Business

Gridlock has unfortunately become a way of political life in the nation's capital. But as of midnight on September 30, things went from bad to worse with the shutdown of funding for the federal government. And as if that weren't unsettling enough, more trouble View Details
Keywords: by Jim Aisner
  • 12 Mar 2012
  • Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

Business School and Hongyi Li (HBS PhDBE '11) of the MIT Sloan School. (An article in the forthcoming April issue of Harvard Business Review, cowritten by Wulf and Booz & Company Senior Vice President... View Details
Keywords: by Carmen Nobel
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

mass marketing, they first focused on the more modern field, advertising. Daniel Pope, for instance, wrote The Making of Modern Advertising in 1983, and Roland Marchand wrote Advertising the American Dream: Making Way for Modernity,... View Details
Keywords: by Sean Silverthorne; Retail
  • 02 Dec 2009
  • What Do You Think?

Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

citizens. A study by Daniel Griswold of the Cato Institute of several pieces of research concludes, for example, that in the U.S. immigration has not expanded the size of the "underclass," which he... View Details
Keywords: by Jim Heskett
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

culture, communication, connection, and confidence. Each one of these is a tool or building block for developing and deploying leadership capital. In the chapters that follow, I walk you through these one by one. I tell my own story of... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

field of innovation and entrepreneurship," he added. "So those are the five priorities that have emerged," Nohria concluded, and as the School pursues them "we must be guided by what my colleague Bill George calls a... View Details
Keywords: by Roger Thompson; Education
  • March 2021
  • Supplement

Toyota and Its Labor Union in Argentina (C)

By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago
Toyota Argentina (TASA) and the union representing automotive industry workers in the country had been working together since 2011 to address the challenges faced by Toyota’s manufacturing plant in Zárate (Argentina). In 2019, after achieving all the goals set forward... View Details
Keywords: Strategy; Alignment; Cooperation; Negotiation; Agreements and Arrangements; Labor Unions; Labor and Management Relations; Factories, Labs, and Plants; Goals and Objectives; Auto Industry; Latin America; South America; Argentina
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Tamayo, Jorge, Erik Snowberg, and Jenyfeer Martinez Buitrago. "Toyota and Its Labor Union in Argentina (C)." Harvard Business School Supplement 721-413, March 2021.
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

else struck you as you were writing this book? A: I was surprised that Gallatin was involved so deeply in managing the governments of Presidents Jefferson and Madison, and by the significant diplomatic role he played in negotiating an end... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

century." As the research on the Oprah Winfrey case got going, Mends and Koehn were joined by another MBA student, Edrienne Brandon; Koehn's research associate, Erica Helms; and Koehn's assistant, Elizabeth Sampson. Since Winfrey's... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

Summing Up "What we are looking at is a fundamental challenge to our assumptions about which corporate structures work," commented Daniel Hayes in response to the recent piece on the future bounds of the organization. Raman... View Details
Keywords: by James Heskett
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

eager to finally read Boys in the Boat: Nine Americans and Their Epic Quest for Gold at the 1936 Berlin Olympics by Daniel James Brown. Brown chronicles how nine boys from working-class families won... View Details
Keywords: by Carmen Nobel; Information; Publishing
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