Publications

28 Feb 2012
First Look

First Look: Feb. 28

and Experimentation Authors:Ingrid M. Nembhard and Amy C. Edmondson Publication:In The Oxford Handbook of Positive Organizational Scholarship, edited View Details

Keywords: Sean Silverthorne

11 Mar 2014
First Look

First Look: March 11

Maintenance of Certification Examinations By: Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes Abstract—Context: Physicians can demonstrate mastery of the knowledge that supports... View Details

Keywords: Sean Silverthorne

27 Sep 2011
First Look

First Look: September 27

Ingrid M. Nembhard, and Amy C. Edmondson Abstract Objective. To identify, review, and evaluate survey instruments used to assess teamwork, a process critical to delivering... View Details

Keywords: Sean Silverthorne

04 Mar 2014
First Look

First Look: March 4

Publications August 2013 Jossey-Bass Teaming to Innovate By: Edmondson, Amy C. Abstract—Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.)... View Details

Keywords: Sean Silverthorne

2020
Chapter

Team Reflexivity

By: Michaéla Schippers, Amy C. Edmondson and Michael A. West

Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can aid in optimizing team performance. In the... View Details

Keywords: Team Reflexivity; Groups and Teams; Performance Improvement; Information; Goals and Objectives; Learning

Find at Harvard

Web

James Sharpe | Baker Library | Bloomberg Center | Harvard Business School

Howard E. Cox Greylock Michael Danzi US Labs William Donaldson Donaldson, Lufkin & Jenrette Timothy C. Draper Draper Fisher Jurvetson (DFJ) William H. Draper, III Draper Richards, L.P. T. J. Dermot Dunphy Sealed Air Charles Ellis... View Details

19 Feb 2013
First Look

First Look: Feb. 19

http://www.people.hbs.edu/wkerr/Bozkaya_Kerr_LaborReg&EurVC_Jan13.pdf Learning from Failure Authors:Cannon, M.D., and Amy C. Edmondson Publication:Encyclopedia of the... View Details

Keywords: Sean Silverthorne

24 May 2011
First Look

First Look: May 24

saliency of ethics and morality and leads to significant reductions in dishonesty. Download the paper: http://www.hbs.edu/research/pdf/11-117.pdf Using What We Know: Turning Organizational Knowledge into Team Performance Authors:Bradley R. Staats, Melissa A. Valentine,... View Details

Keywords: Sean Silverthorne

September 2007 (Revised October 2007)
Supplement

Children's Hospital and Clinics (B)

By: Amy C. Edmondson, Ingrid M. Nembhard and Kate Roloff

Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the... View Details

Keywords: Safety; Change Management; Organizational Culture; Organizational Structure; Legal Liability; Leadership; Management Teams; Health Industry

September 2017
Article

The Advocacy Trap: When Legitimacy Building Inhibits Organizational Learning

By: Tiona Zuzul and Amy C. Edmondson

This paper describes a relationship between legitimacy building and learning for a new firm in a nascent industry. Through a longitudinal study of a new firm in the nascent smart city industry, we found that the firm failed to make progress on important internal... View Details

Keywords: Organizational Learning; Advocacy; Organizations; Learning; Organizational Culture; Entrepreneurship

Find at Harvard

30 Nov 2016
News

Improving On-the-Fly Teamwork in Health Care

Spring 2021
Article

Building Cities' Collaborative Muscle

By: Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Jan Rivkin, Eva Flavia Martínez Orbegozo and Santiago Pulido-Gomez

The most pressing social problems facing cities today require multiagency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems by breaking down silos to build up cities. View Details

Keywords: Collaboration; Cross-sector Collaboration; City; Governance; Problems and Challenges; Cooperation

2010
Working Paper

Sustainable Cities: Oxymoron or the Shape of the Future?

By: Annissa Alusi, Robert G. Eccles, Amy C. Edmondson and Tiona Zuzul

Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details

Keywords: Communication Technology; Investment; City; Infrastructure; Business and Government Relations; Environmental Sustainability; Urban Development; Information Technology; Green Technology Industry; Real Estate Industry

2012
Chapter

Sustainable Cities: Oxymoron or the Shape of the Future?

By: Robert G. Eccles, Annissa Alusi, Amy C. Edmondson and Tiona Zuzul

Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details

Keywords: Environmental Sustainability; City; Urban Development; Infrastructure; Housing; Urban Scope; Business Ventures; Business Model; Green Technology Industry

10 Apr 2012
First Look

First Look: April 10

http://hbr.org/2012/04/retail-doesnt-cross-borders-heres-why-and-what-to-do-about-it/ar/1 Teamwork on the Fly Authors:Amy C. Edmondson Publication:Harvard Business Review 90, no. 4 (April 2012). Abstract In... View Details

Keywords: Carmen Nobel

21 May 2013
First Look

First Look: May 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=44797 The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams By: Valentine, Melissa, Bradley R. Staats, and Amy C. View Details

Keywords: Sean Silverthorne

September 2009 (Revised April 2011)
Supplement

Integrated Project Delivery at Autodesk, Inc. (C)

By: Amy C. Edmondson and Faaiza Rashid

Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc. the world's largest design software... View Details

Keywords: Risk Management; Groups and Teams; Goals and Objectives; Collaborative Innovation and Invention; Integration; Construction Industry

December 2020 (Revised March 2025)
Case

Responsive Working at PepsiCo UK (A): Designing a Turnaround

By: Amy C. Edmondson and Nancy Boghossian Staples

Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details

Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe

Educators

May 2020
Article

Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms

By: Michaela Kerrissey, Patricia Satterstrom and Amy C. Edmondson

Novel forms of teamwork—created by rapid change and growing diversity among collaborators—are increasingly common, and they present substantial methodological challenges for research. We highlight two aspects of new team forms that challenge conventional methods.... View Details

Keywords: Team Member Fluidity; Temporary Teams; Knowledge Diversity; Entitativity; Concordance; Methods; Groups and Teams; Problems and Challenges; Research