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    Greater Good

    Marketing has a greater purpose, and marketers, a higher calling, than simply selling more widgets, according to John Quelch and Katherine Jocz. In Greater Good, the authors contend that marketing performs an essential societal function--and... View Details
    • 04 Dec 2023
    • Blog Post

    My Summer of Joy with the National Parks Service

    felt like I actually had the privilege to pursue opportunities that were never even open to me before, but also felt like I needed to use that privilege to find the best opportunities I could. Rhea Choudhury (MBA 2024) I remember finding... View Details
    • 12 May 2020
    • Blog Post

    Leaving a Career in Tech for Venture Capital and Entrepreneurship

    ecosystem both from an entrepreneurial and investing perspective. I’d heard it was a difficult industry to break into, and I’d hoped to find a supportive network at HBS who could help me prepare for it. “The best way to get a job in VC,... View Details
    • 24 Nov 2015
    • Research & Ideas

    Developing Your Next CEO for the Family Business

    also respected the strengths and culture of the company; not all Non-Family Outsiders do. In fact, some have disdain for the values and fundamental orientations of family companies—and these leaders usually fail, rather spectacularly. Hermès got the View Details
    Keywords: Re: Andi Wang; Retail; Auto
    • Feb 2014
    • Report

    Lasting Impact: A Business Leader’s Playbook for Supporting America’s Schools

    This booklet provides a practical approach for business leaders seeking to understand the complex issues involved in transforming PK-12 education. It lists actions that businesses can take, as well as best... View Details
    • February 2010
    • Article

    Managing Know-How

    By: Deishin Lee and Eric J. Van den Steen
    We study how firms can use a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a knowledge-intensive firm: should her firm develop a formal knowledge... View Details
    Keywords: Change; Employees; Information; Knowledge Management; Outcome or Result; Practice; Problems and Challenges; Motivation and Incentives; System; Value
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    • Video

    Introducing the Kraft Precision Medicine Accelerator at Harvard Business School

    • September 2008
    • Class Lecture

    Leading Change and Organizational Renewal

    By: Michael L. Tushman and Charles O'Reilley
    Executives who return from campus-based executive programs ready to make changes often find employees resistant to new ideas. The Leading Change and Organizational Renewal multimedia resource was created to ease transitions and empower the teacher as leader. This... View Details
    Keywords: Restructuring; Learning; Framework; Knowledge Use and Leverage; Leading Change; Management Practices and Processes
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    • 19 Sep 2005
    • Research & Ideas

    Rethinking Company Loyalty

    Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best... View Details
    Keywords: by Lauren Keller Johnson
    • 28 Mar 2016
    • Blog Post

    Why I Chose to Pursue an MD/MBA at Harvard

    wanted to have a career that was more practical and hands-on than theoretical (my husband is an English professor at Boston College, so that’s his domain). After college I worked in a pharmacogenetics lab at Massachusetts General... View Details
    • October 26, 2023
    • Article

    How to Connect Employees to Your Company’s Purpose

    By: Hubert Joly
    We know making a noble corporate purpose — that is, one aimed at doing something good in the world — come to life is both important and hard. Emerging practices from leading companies show that the journey is not about top-down messaging. If anything, it’s about... View Details
    Keywords: Mission and Purpose; Employee Relationship Management
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    • 25 Jan 2016
    • News

    Problem-based learning and the case method

    • May 2002 (Revised January 2006)
    • Case

    SG Cowen: New Recruits

    By: Thomas J. DeLong and Vineeta Vijayaraghavan
    Chip Rae, director of recruiting at SG Cowen, must decide which recruits to keep after the final interview process for new outside associate hires. Along with team captains assigned to each school, he reviews the criteria used to make hiring decisions. Their new... View Details
    Keywords: Recruitment; Selection and Staffing; Decision Making; Management Practices and Processes; Service Industry
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    • 11 Sep 2012
    • First Look

    First Look: September 11

    systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and... View Details
    Keywords: Sean Silverthorne
    • 2016
    • Working Paper

    Alternative Paths of Green Entrepreneurship: The Environmental Legacies of The North Face's Doug Tompkins and Patagonia's Yvon Chouinard

    By: Geoffrey Jones and Ben Gettinger
    This working paper examines the impact of two entrepreneurs who offered alternative paths to reach their shared goal of a more sustainable world. Yvon Chouinard and Doug Tompkins were respective founders of the prominent outdoor apparel brands Patagonia and The North... View Details
    Keywords: Corporate Social Responsibility and Impact; Entrepreneurship; Environmental Sustainability; Apparel and Accessories Industry
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    • 2017
    • Case

    Uncommon Schools (A): A Network of Networks

    By: John J-H Kim and Sarah McAra
    In 2013, Brett Peiser, CEO of the charter school management organization (CMO) Uncommon Schools, is reassessing the nonprofit’s strategy. For nearly 10 years, Uncommon had fulfilled its mission to bring high-quality education to students in low-income, urban areas... View Details
    Keywords: Charter Schools; Nonprofit Organizations; Teaching; Talent Management; Innovation; Organization Structure; Education; Early Childhood Education; Middle School Education; Organizational Structure; Performance Consistency; Strategy; Collaborative Innovation and Invention; Education Industry
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    • 14 Feb 2012
    • Working Paper Summaries

    Relational Contracts and Organizational Capabilities

    Keywords: by R. Gibbons & R. Henderson
    • 25 Nov 2014
    • First Look

    First Look: November 25

    Raffaella Sadun, and John Van Reenen Abstract—We collect data on operations, targets, and human resources management practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management... View Details
    Keywords: Carmen Nobel

      Our Work-from-Anywhere Future

      The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while... View Details
      • February 2009 (Revised July 2012)
      • Case

      Jieliang Phone Home! (A)

      By: Willy Shih, Ethan Bernstein and Nina Bilimoria
      At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
      Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China
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