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  • Article

Conversational Receptiveness: Expressing Engagement with Opposing Views

By: M. Yeomans, J. Minson, H. Collins, H. Chen and F. Gino
We examine “conversational receptiveness”—the use of language to communicate one’s willingness to thoughtfully engage with opposing views. We develop an interpretable machine-learning algorithm to identify the linguistic profile of receptiveness (Studies 1A-B). We then... View Details
Keywords: Receptiveness; Natural Language Processing; Disagreement; Interpersonal Communication; Relationships; Conflict Management
Related
  • 15 Sep 2017
  • News

How human is the world of risk and return?

  • August 2021
  • Technical Note

Brand You: Crafting Your Personal Brand

By: Jill Avery and Rachel Greenwald
Selling oneself is something that we have to do every day in both professional and personal settings. We face it when we apply for a job, advocate for a promotion or a raise, vie for a leadership position, attempt to land a new client, write a dating profile, or meet a... View Details
Keywords: Personal Brand; Brand Management; Marketing; Brands and Branding; Identity; Opportunities; Talent and Talent Management; Jobs and Positions; Strength and Weakness; Communication
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  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

John Walson launched the first commercial cable television system in Mahanoy City, Pennsylvania, an Appalachian town eighty-six miles from Philadelphia. 1,2 Walson worked as a lineman for Pennsylvania Power & Light and also owned a local appliance store, which held... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • Research Summary

Practical Wisdom

I am writing a book with Ikujiro Nonaka that will build on "The Wise Leader" article we published in the May 2011 issue of Harvard Business Review.  It will be a sequel to "The Knowledge - Creating Company" book we wrote in 1995.  We... View Details

  • Research Summary

Marketing and Advertising and Society

By: Stephen A. Greyser
Stephen A. Greyser is continuing to write on and conduct research into the role of marketing and advertising in society. He analyzed in 'Marketing and Public Policy' the evolution of legal and consumer-based issues over recent decades and, for a Stanford University... View Details
  • December 1995 (Revised November 1996)
  • Background Note

Corporate Purpose and Responsibility

By: Lynn S. Paine
Presents several conceptions of corporate purpose and responsibility as articulated by a variety of groups and individuals during the period 1970-95. Included are materials from the Business Roundtable, the American Law Institute, the Royal Society of Arts and... View Details
Keywords: Mission and Purpose; History; Corporate Social Responsibility and Impact
Related
  • 17 Aug 2010
  • News

Out of the Classroom and Into the Street

  • 17 Jul 2011
  • News

Getting Out of a Slump

  • 17 May 2021
  • News

Speaking with Katy Milkman about “How to Change”

  • 18 Sep 2013
  • News

The 10 most influential women in biotech

  • 15 Nov 2011
  • News

Let's All Feel Superior

  • Research Summary

FOUNDATIONS OF BUSINESS STRATEGY

Pankaj Ghemawat is involved in an ongoing stream of research and course development on the foundations of business strategy. Recent work has included the application of game theory to business strategy, as reported in the book Games Businesses Play, and the... View Details
  • 04 May 2012
  • News

How McDonald's Came Back Bigger Than Ever

  • 02 Sep 2014
  • News

Contextual Intelligence

  • 06 Mar 2019
  • News

Two HBS Faculty Members Win Awards in Global Case Centre Competition

    DJ DiDonna

    Dennis “DJ” DiDonna has dedicated his career to commercializing social science research to create organizations which positively impact the world. 

    He is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School where he teaches the... View Details

    • 22 Jul 2008
    • First Look

    First Look: July 22, 2008

      Working PapersFixing Market Failures or Fixing Elections? Agricultural Credit in India Authors:Shawn A. Cole Abstract This paper integrates theories of political budget cycles with theories of tactical electoral redistribution to test for political capture in a novel... View Details
    Keywords: Martha Lagace
    • 24 Sep 2015
    • News

    Women Don’t Always Want the Jobs at the Top, and That’s OK

    • 08 Mar 2016
    • News

    Leadership tips from ancient Rome