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  • All HBS Web  (1,040)
    • People  (2)
    • News  (335)
    • Research  (418)
    • Events  (9)
    • Multimedia  (37)
  • Faculty Publications  (205)
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  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

me when I say that most men can’t even begin to understand this. Long live remote work!” Adrian Zicari suggests that the problem of extending a culture into a remote workforce is not one of technology. As he put it, “(Company) structures,... View Details
Keywords: by James Heskett
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

performance during a recovery” A search for leaders who have taken alternative approaches to managing their workforce during economic downturns led us to Honeywell CEO Dave Cote, and drives the narrative of our new case study, Honeywell... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

yourself on the wrong end of a future workforce reduction, you'll likely be tagged with the dreaded "not a team player" label, and future opportunities could be severely limited. So what's the recipe for successful... View Details
Keywords: by Paul Michelman
  • 16 Mar 2023
  • Research & Ideas

Why Business Travel Still Matters in a Zoom World

person or virtually, but on the same schedule—especially as work-from-home policies increase and the global workforce scatters. “If you’re living in San Francisco, and your colleague is living in Vancouver, and you both speak excellent... View Details
Keywords: by Kara Baskin; Air Transportation
  • 02 Aug 2022
  • Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

percent of the US workforce works in sales (versus 6 percent in manufacturing), and this underestimates the number. Lots of people who do business development for a living are called “partners” or “associates,” not salespeople. Sales... View Details
Keywords: by Kristen Senz
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

gained higher levels of education and workforce integration, leading analysts to blame ingrained bias and “occupational sorting” for the difference. Occupational sorting occurs when people select jobs based on their demographics. For... View Details
Keywords: by Kristen Senz
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

transition back to “normal” (whatever that means). Although we are still living in COVID-19’s grip, companies are starting to devise plans to bring their workforces back to the office in the coming weeks and months. In recent... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

maciek905 Started in 2011, the Autism at Work program grew from what was a side project by the head of SAP Labs in India into a companywide effort to have 1 percent of its workforce comprised of individuals with ASD. V. R. Ferose, then... View Details
Keywords: by Roberta Holland; Technology
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

careers began when men dominated the workforce and women shouldered all caregiving needs. Now a vicious cycle persists: Employees suffer in silence and eschew potentially helpful benefits, and employers assume that employees are coping... View Details
Keywords: by Danielle Kost; Health
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

workforce training initiatives might also be viewed as public goods. “What this study and others that are at the cutting edge now are starting to show is that, as a result of technology, the boundaries of the firm are weakening,” says... View Details
Keywords: by Kristen Senz; Computer
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

change. It is true with respect to conflicts arising from the interaction of businesses with governments as well as with environmental and other nongovernmental organizations. It is true as workforces become more diverse and business... View Details
Keywords: by Martha Lagace
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

interview, women in large numbers were stepping out onto the public stage as members of the workforce and were adopting a more defined role as consumers. Madam C.J. Walker.Photo courtesy A'Lelia Bundles/Walker Family... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

it wouldn’t be able to individually. The problem with synergies is that people tend to overestimate how quickly those synergies will work and overestimate the magnitude of their effects. They ignore the fact that mergers are complicated, and that changing cultures and... View Details
Keywords: by Dina Gerdeman
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

lead to long-term productivity improvements if it leads companies to come and investment in a more advanced capital stock. Government efforts that directly improve productivity through upgrading workforce skills or subsidizing companies... View Details
Keywords: by Christian Ketels
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

during chaos, but it reinforces trust. Applying this mindset, we recommend a strong and simple approach to leaders and organizations trying to steady their workforces after a year of twin pandemics—COVID-19 and racial injustice. We call... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

the things I write about in these papers are applicable to a large range of Americans. Programs such as automatic defaults and 401(k) defaults, as embodied in proposals like the auto-IRA and AutoSave, are effective and would appeal to people in the View Details
Keywords: by Martha Lagace; Financial Services
  • Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

surveys said they believed that at least 40 percent of newly remote employees would continue to work remotely at least some of the time, even after social distancing restrictions end. That means, however, that nearly 60 percent of respondents believed that the majority... View Details
Keywords: by Kristen Senz
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