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Show Results For
- All HBS Web
(590)
- People (3)
- News (162)
- Research (317)
- Events (7)
- Multimedia (2)
- Faculty Publications (59)
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- 14 Feb 2017
- First Look
First Look at New Research: February 14
related to per capita income. We also find that economic conditions affect conflict dynamics, as poorer countries are likely to experience longer and more intense spells of fighting after the onset of conflict. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 22 Sep 2009
- First Look
First Look: September 22
users can access and improve the source code. At the same time, however, opening a module sets up an open source (free) competitor. This hampers the firm's ability to capture value. We analyze three competitive situations: monopoly,... View Details
Keywords: Martha Lagace
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
explained how running the Public Option through private insurance firms can break even while increasing coverage of the uninsured. In terms of his leadership, Joseph Biden’s soothing persona and vast legislative and administrative View Details
Keywords: by Dina Gerdeman
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
the World Bank gave committed officials the political opportunity to experiment with new programs in underperforming regions, which they progressively extended across the country. These incremental reforms supplied the institutional... View Details
Keywords: Sean Silverthorne
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
of consumers towards high fee inferior products. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54865 forthcoming Manufacturing & Service Operations Management The Value of Fit Information in Online Retail: Evidence from a Randomized Field View Details
Keywords: Dina Gerdeman
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
LISH team: LISH has longstanding interest in and experience with solving problems in computer vision, image analysis, and advanced analytics through crowdsourcing. We have extended our work and research into the field of medical image... View Details
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
products, which is costly for retailers, and they may not buy from the retailer again. They might also be costlier to serve given their limited experience with online shopping. Making sense of apparel buying To learn about new online... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and partners change, and adapt your strategies to the new reality.... View Details
Keywords: by Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
experiences and firm performance. We decompose the variance of 58,294 face-to-face transactions, quantifying the relative importance of customer, employee, process, location, and market-level effects on customer satisfaction. In our... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
scrutinizing the behavior of customers, suppliers, and competitors to identify new ways of doing things; (4) Experimenting: constructing interactive experiences and provoking unorthodox responses to see what insights emerge; and (5)... View Details
Keywords: Sean Silverthorne
- 23 Jul 2013
- First Look
First Look: July 23
imprints: the founder's own, direct work experience, as well as the indirect influence of parental work experiences and professional education. Our findings further suggest that the effects of direct imprinting are strongest from the... View Details
Keywords: Anna Secino
- 03 Jun 2008
- First Look
First Look: June 3, 2008
Implementing Patient-Focused Care (A) (Abridged) Harvard Business School Case 608-070 Reading Rehab Hospital has experimented with a popular concept in health care—patient-focused care—intended to increase quality and reduce costs by... View Details
Keywords: Martha Lagace
- 19 Apr 2011
- First Look
First Look: April 19
paper, we unpack the concept of absorptive capacity and separately explore the effect of different types of prior experience on the capacity to adopt external knowledge and make internal inventions. We also measure how absorptive capacity... View Details
Keywords: Sean Silverthorne
- 11 Oct 2016
- First Look
October 11, 2016
service requests to their city government. Users who viewed photos of city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led... View Details
Keywords: Sean Silverthorne
- 17 May 2016
- First Look
May 17, 2016
than 10 months of cash on hand, Tom Leung, the founder and CEO of Yabbly, must decide where to focus his resources. His startup, a question-and-answer application for shopping decisions, had benefited from a strong showing at the SXSW Accelerator competition and had a... View Details
Keywords: Sean Silverthorne
- 02 Feb 2016
- First Look
February 2, 2016
Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
capital markets, standard setters, and financial analysts and how managers make accounting choices. But as accounting scholars have focused on understanding how markets and users process accounting data, they have distanced themselves... View Details
Keywords: Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
referring users to all manner of other sites, and in light of striking market concentration among search engines. Read the paper: http://www.nls.ac.in/ojs-2.2.3/index.php/IJLT/article/viewFile/92/72 Measuring the Prevalence of... View Details
Keywords: Sean Silverthorne
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
social-psychological studies of individual creative behavior. Little is known, however, about the everyday psychological experience and associated creative behavior in the life and work of ordinary individuals. Yet evidence is mounting... View Details
Keywords: Sean Silverthorne