Turnover - Publications - Faculty & Research

28 Jun 2017
Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

are the largest employer of minimum wage workers but also because they have a fairly high turnover rate—about 5 percent of restaurants go out of business each year. Using data obtained from Yelp, the researchers looked at reviews of about... View Details

Keywords: by Dina Gerdeman; Food & Beverage

16 Apr 2012
Research & Ideas

The Inner Workings of Corporate Headquarters

only changing them gradually. Instead, they found rapid turnover in much of the employees' networks when there was a change in job functions. This was especially the case when individuals/workers moved from a line to a corporate staff... View Details

Keywords: by Michael Blanding

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

20 percent compared with the pre-transition period. Why? CEO turnover tends to cause a great deal of uncertainty about whether a new leader will make big changes, like reshuffling or reducing the workforce, as well as shifting corporate... View Details

Keywords: by Ami Albernaz

17 Apr 2019
Blog Post

Making Sabbaticals Mainstream Series: Marty

their sabbaticals, all three of the founders ended up leaving the firm voluntarily (and happily.) Summit persisted and has thrived, countering the belief that all turnover - especially among founders - is detrimental to company... View Details

30 Oct 2018
News

Paths of Victory

platform that screens temporary employees and places them where they would fit best, within 24 hours. In Latin America, 5 billion days of work are lost annually due to turnover and absenteeism. At the same time, there are 100 million... View Details

Keywords: Alumni New Venture Contest; Support Activities for Transportation; Transportation; Machinery Manufacturing; Manufacturing; Administration of Human Resource Programs; Government

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

hours. When the meal-time rush hit, each associate moved to a job at which he or she was most accomplished-something they called "Aces in Your Places." Within minutes productivity rose 60 percent to accommodate the rush. Sales targets were met at self-managed... View Details

Keywords: by James Heskett; Retail

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

the bill for end-stage renal disease, one result of untreated diabetes. An economic case would be difficult to make to employers and health plans, some said: If employee turnover was high, then it would be difficult to economically... View Details

Keywords: by Martha Lagace; Health

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

unease, and high turnover rates. Now, many health care organizations are turning to artificial intelligence (AI) as a potential solution to physician overwork and burnout. After all, AI offers long-sought-after benefits for clinicians,... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

31 Jul 2012
First Look

First Look: July 31

likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and same-race superiors enhance junior professionals' career mobility. On the flip side, we observe mobility costs accruing to... View Details

Keywords: Carmen Nobel

17 Feb 2010
First Look

First Look: Feb. 17

case. Star Power: Colleague Quality and Turnover Authors:Boris Groysberg and Linda Eling-Lee Publication:Industrial and Corporate Change (forthcoming) An abstract in unavailable at this time. What It Takes to Make 'Star' Hires Pay Off... View Details

Keywords: Martha Lagace

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

because I want to do it," he said. "Passion has to come first. It leads you to all the things that lead to success." Asked what he actually plans to do next, Oldani gave an answer that may help to explain why D'O has such a low View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details

Keywords: by Michael Blanding

01 Mar 2004
News

Ron Shaich’s Café Society

never enough time to be with them and do what I want for the business. How does Panera avoid the high turnover associated with restaurants? Our employees are a huge part of our success, so we treat them well. We consider our bakers to be... View Details

Keywords: Susan Young; Food Services and Drinking Places; Hospitality

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

sees 65 percent turnover, Turkasset became choosy about its employees, hiring less than one in 100 applicants. Once hired, it paid them higher salaries and performed more in-depth training. The investment paid off, dropping the turnover... View Details

Keywords: by Michael Blanding; Financial Services

05 Jun 2017
News

Women on Boards: A Course Becomes a Movement

boards very low,” says Groysberg, adding that low turnover on boards further reduces opportunities for women even if they’ve overcome the obstacle of closed networks. “By bringing exceptional women together to explore challenges and best... View Details

Keywords: Margaret Kelley

08 Sep 2021
Blog Post

Building the Bridge from Nonprofit to VC with Joshua Mbanusi (MBA 2021)

investing was the path he wanted to pursue full-time, but he also knew that there was low turnover in venture capital roles and so getting into a full-time role would be even more challenging and require more intensive networking. “I had... View Details

10 Nov 2015
First Look

November 10, 2015

share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link:... View Details

Keywords: Sean Silverthorne

21 Apr 2009
First Look

First Look: April 21, 2009

average quality) or on its costs (lower quantity). Download the paper: http://www.hbs.edu/research/pdf/09-094.pdf Traveling Agents: Political Change and Bureaucratic Turnover in India (revised) Authors:Lakshmi Iyer and Anandi Mani... View Details