Travel Industry - Publications - Faculty & Research

12 Sep 2006
First Look

First Look: September 12, 2006

through successive stages of industry evolution. We then show how this strategy was used by Sun Microsystems against Apollo Computer in the 1980s and by Dell against Compaq and other personal computer makers in the 1990s. Download working... View Details

Keywords: Sean Silverthorne

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

28 May 2008
First Look

First Look: May 28, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208071 Fortis Healthcare (A) Harvard Business School Case 308-030 Should the Indian hospital chain enter the medical travel market or should it focus on expansion in the... View Details

Keywords: Martha Lagace

09 Sep 2013
Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of... View Details

Keywords: by Carmen Nobel

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

case:https://hbsp.harvard.edu/product/516005-PDF-ENG Harvard Business School Case 218-107 The TARP Bailouts: Saving the Banking and Automotive Industries Comparison of the U.S. Government response, using the $700 billion TARP fund, to... View Details

Keywords: Dina Gerdeman

February 2014 (Revised August 2014)
Case

The Michelin Restaurant Guide: Charting a New Course

By: Mukti Khaire, Elena Corsi and Jerome Lenhardt

Created in 1900 by the tire manufacturer Michelin, the Michelin Restaurant Guide was widely considered the international benchmark of food rating, and, by 2013, boasted paper editions in 23 countries, and had recently expanded to the United States and Asia. Paper sales... View Details

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02 Sep 2014
First Look

First Look: September 2

across geographies is a fool's errand. Best practices simply don't travel well across borders. That's because conditions not just of economic development but of institutional maturity, educational norms, language, and culture vary... View Details

Keywords: Sean Silverthorne

24 Feb 2009
First Look

First Look: February 24, 2009

distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details

Keywords: Martha Lagace

26 Jan 2016
First Look

January 26, 2016

travelers who sought a more authentic and local experience than a typical upscale hotel might provide. onefinestay's brand had been "hacked" together quickly during the company's early years. After five years of rapid growth,... View Details

Keywords: Sean Silverthorne

22 May 2012
First Look

First Look: May 22

question of social change and organizations. Some are anchored in more macro accounts of how and why social change processes occur, while others approach the question from a more psychological or social psychological perspective. Many of the chapters in the book View Details

Keywords: Sean Silverthorne

24 Feb 2014
Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

500,000 listings and counting. (By way of comparison, hotel industry giant Marriott offers around 530,000 rooms worldwide.) Airbnb, which has been valued at roughly $2.5 billion, recently closed a $200 million round of financing,... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Advertising

01 Aug 2017
First Look

First Look at New Research and Ideas, August 1

Case 317-044 Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at... View Details

Keywords: Sean Silverthorne

19 Oct 2015
Research & Ideas

Business Research that Makes for Smarter Public Policy

Academic business research typically travels one-way. From government agencies, scholars gather and process data—say on workplace safety or environmental pollution—perform analysis, and publish the results. Rarely, however, do they take... View Details

Keywords: by Michael Blanding

12 Jan 2010
First Look

First Look: Jan. 12

supporting country organizations in Syria, Turkey, Jordan, Palestine, and Israel. If completed, it would eventually extend to encompass Abraham's travels to and from Egypt, Iraq, and Saudi Arabia. With the endorsement of the U.N.'s... View Details

Keywords: Martha Lagace

02 Sep 2008
First Look

First Look: September 3, 2008

bribery but even made it tax deductible until 1999, it was not welcomed in some nations where Siemens did business such as the United States—or in Germany after 2000—but old practices continued. Cooperative management-labor relations, often seen as key to the... View Details

Keywords: Sean Silverthorne

04 Feb 2021
Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

and Australia; and industries include automotive, hospitality, real estate, manufacturing, and finance. Their biggest concerns fell into five categories: Cash flow and liquidity. “Payments [were] not coming in, but we had to make our... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with... View Details

Keywords: Carmen Nobel

03 May 2011
First Look

First Look: May 3

time to increase customer satisfaction. New research suggests there's a better approach: showing customers a representation of the effort, whether literal or not, being expended on their behalf while they wait. (The prototypical example is the View Details

Keywords: Sean Silverthorne

May 20, 2016
Comment

World Health Organization Lacks Leadership to Combat Pandemics

By: John A. Quelch

When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details

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07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

team-based). Although I left Bain long ago, I know that Bain's career imprint has traveled with me and affects the way I lead and manage now at Harvard. Q: What are the conditions that make career imprinting more likely? A: Since career... View Details

Keywords: by Mallory Stark

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First Look: September 12, 2006

HBS Faculty Comment on Environmental Issues for Earth Day

First Look: May 28, 2008

Teaching Climate Change to Skeptics

New Research and Ideas, March 26, 2019

The Michelin Restaurant Guide: Charting a New Course

First Look: September 2

First Look: February 24, 2009

January 26, 2016

First Look: May 22

Uncovering Racial Discrimination in the ‘Sharing Economy’

First Look at New Research and Ideas, August 1

Business Research that Makes for Smarter Public Policy

First Look: Jan. 12

First Look: September 3, 2008

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

New Research and Ideas: November 7, 2017

First Look: May 3

World Health Organization Lacks Leadership to Combat Pandemics

How “Career Imprinting” Shapes Leaders

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