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- 28 Apr 2011
- Op-Ed
While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home
earthquake damage. They can take action now to ensure that America invests in growing our domestic stock of world-class suppliers. A national campaign to enhance supply-chain partnerships could also accelerate job creation. America needs another national campaign, this... View Details
Keywords: by Rosabeth Moss Kanter
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories, more than 1,000 in 2017. Since our readership extends to more... View Details
Keywords: by Sean Silverthorne
- 27 Apr 2010
- First Look
First Look: April 27
PublicationsRethinking the MBA: Business Education at a Crossroads Authors:Srikant M. Datar, David A. Garvin, and Patrick Cullen Publication:Harvard Business Press, 2010 Abstract : "Business Schools Face Test of Faith." "Is It View Details
Keywords: Martha Lagace
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
communities. The motivation of the external innovators. Those motivated by extrinsic rewards like money and career may choose markets. Those motivated by intrinsic motivations like intellectual challenge and identity may prefer community.... View Details
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
assistant who knew all about the business, including the goals and preferences of the owner. What if this bot could respond to requests in plain English to perform daily tasks and improve sales and marketing. Marshaling the predictive... View Details
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
Determination to make what they regarded as best-of-class offerings tailored specifically to consumers' emerging needs. They knew their products and services fit consumers' preferences because each had spent enormous View Details
Keywords: by Martha Lagace
- 25 Oct 2012
- Research & Ideas
10 Reasons Customers Might Resist Windows 8
completely different operating system thrust upon them from on high. "People don't like it when they're forced to change their plans, rather than determine the changes they want to make," Kanter says. 2. Excess Uncertainty—"People will often View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
turn-around artist who had saved many companies from financial distress, Guvenal started by learning as much as he could about Turkasset’s debtors. He and his team discovered many of them were small-business owners suffering from poor credit or difficulties in managing... View Details
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
Though the Internet has woven itself into most aspects of life, few fields have adopted it more actively, and at times controversially, than health care. What new business models in health care, based on the Internet, are rising to the... View Details
- 20 Nov 2012
- First Look
First Look: November 20
rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there are... View Details
Keywords: Sean Silverthorne
- 17 Apr 2007
- First Look
First Look: April 17, 2007
of inventory policies, including optimal inventory policies, that can be employed in a single-stage supply chain. The perceptions framework is based on forecasting with Auto-regressive Integrated Moving Average (ARIMA) time series models... View Details
Keywords: Martha Lagace
- 13 Oct 2010
- First Look
First Look: October 13, 2010
this way, maintain John Kotter and Lorne Whitehead. In Buy-In, they reveal how to win the support your idea needs to deliver valuable results. The key? Understand the generic attack strategies that naysayers and obfuscators deploy time... View Details
Keywords: Sean Silverthorne
- 08 Dec 2014
- Research & Ideas
A Manager’s Guide to International Strategy
the product? In Europe, consumers in 13 different countries have 13 different preferences for the texture and taste of tomato soup. In addition, a company may decide to offer a product completely outside its "known" product line: In... View Details
Keywords: by Julia Hanna
- 28 Feb 2011
- Research & Ideas
The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior
what not to do? Harvard Business School professor Joshua D. Margolis draws a parallel to stage directions in a high-school play. "If you're always told when to enter, you might skip over the one time you're told to exit," he... View Details
Keywords: by Carmen Nobel
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
was directed at Latin America—about ten times Latin America's share of world FDI. Europe's much larger regional economy was pushed into second place as a destination for Spanish capital. Finally, it's important to remember that the... View Details
Keywords: by Pankaj Ghemawat
- 08 Apr 2014
- First Look
First Look: April 8
complex. Publisher's link: http://sloanreview.mit.edu/x/55314 August 2013 Journal of Monetary Economics Income Inequality and Social Preferences for Redistribution and Compensation Differentials By: Kerr, William R. Abstract—In... View Details
Keywords: Sean Silverthorne
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
with a comparison of two different systems under which he worked, preferring pay for performance "based on my direct impact on profit, relationship with my client, project team performance and development of individual members of my... View Details
Keywords: by James Heskett
- 29 May 2007
- First Look
First Look: May 29, 2007
Working PapersLeading and Creating Collaboration in Decentralized Organizations Authors:Heather M. Caruso, Todd Rogers, and Max Bazerman Download the paper: http://www.hbs.edu/research/pdf/07-090.pdf Extremeness Seeking: When and Why Consumers View Details
Keywords: Martha Lagace
- 02 Feb 2010
- First Look
First Look: Feb. 2
focused," but they don't deliver solutions to customers' thorniest problems. Why? Because they're stymied by the rigid "silos" they're organized around. In Reorganize for Resilience, Ranjay Gulati reveals how resilient companies prosper both in good... View Details
Keywords: Martha Lagace
- 14 Sep 2010
- First Look
First Look: September 14, 2010
the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This... View Details
Keywords: Sean Silverthorne