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Publications

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  • All HBS Web  (387)
    • News  (54)
    • Research  (297)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (57)

Show Results For

  • All HBS Web  (387)
    • News  (54)
    • Research  (297)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (57)
← Page 14 of 387 Results →
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

which ones are ultimately most effective. Even a smile is a good negotiating tool.Photo: iStockPhoto One common takeaway: People's perceptions of their negotiation strengths and weaknesses are not always on target. "People come into... View Details
Keywords: by Dina Gerdeman; Education
  • 10 Mar 2021
  • News

Next Normal

However, the effects of professional isolation on job performance decrease with some face-to-face interactions and access to more communication technologies, such as video conferencing and dedicated voiceover IP lines. Even the perception... View Details
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

Danish labor market across time (the data tracks when a person enters a company and when he or she moves between periods of employment and self-employment), Nanda and Sørensen found that rates of entrepreneurship are higher in... View Details
Keywords: by Julia Hanna
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

catch-22 situation for supporters. Antidotes were offered to offset the negative perceptions that have arisen from some efforts to deregulate industry. First, consultant Rebecca Lula suggested that a more balanced approach to deregulation... View Details
Keywords: by James Heskett
  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

delivery had almost entirely been overlooked. Before being able to generate revenue through the call center, institutions have to fully understand and be able to implement superior customer service." "Each service interaction forms the basis of a consumer's... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

Abstract—As trust in government reaches historic lows, frustration with government performance approaches record highs. We propose that peoples’ perceptions of government and their levels of engagement with it can be reshaped and enhanced... View Details
Keywords: Dina Gerdeman
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

with in the past. It is not as important that managers have succeeded with the problem as it is for them to have wrestled with it and developed the skills and intuition for how to meet the challenge successfully the next time around. One... View Details
Keywords: by Michael Raynor
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

or any other competitive or aggressive physical activity. This aligns with the fact that half of the sample considered daily meditation or prayer a crucial grounding element of their self-care. Connecting socially, safely. Nearly all CEOs mentioned that spending View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

insight into perceptions of the company's conduct among a large cross section of employees around the world, and to benchmark themselves against other leading companies. When the global financial crisis hit, the project team decided to... View Details
Keywords: by Carmen Nobel
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

investors' expectations is a ticking time bomb. Marketing is the way in which firms can close this gap because it encompasses all the activities of an organization that listen to the customers' voice and ultimately generates profitable... View Details
Keywords: by Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

Publisher's link: http://www.people.hbs.edu/jlerner/private-equity-jobs-and-productivity-8-march-2014-with-ables-and-figures-clean.pdf August 2013 Strategic Management Journal The Impact of Corporate Social Responsibility on Investment Recommendations: Analysts' View Details
Keywords: Sean Silverthorne
  • 08 Sep 2015
  • First Look

September 8, 2015

and women alike rated power as one of the main consequences of professional advancement. Our findings reveal that men and women have different perceptions of what the experience of holding a high-level position will be like, with... View Details
Keywords: Carmen Nobel
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

different sections for the duration of a flight. The chances passengers will become unruly were 3.84 times higher when they experienced “physical inequality” by the mere presence of a first-class cabin compared with planes that didn’t... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

Markets oral history database at the Harvard Business School to examine business leaders’ perceptions of political risk over time between the 1970s and the present day, employing NVivo coding of the dataset... View Details
Keywords: Dina Gerdeman
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

Reminders of Future Busyness Encourage Consumers to Buy Time By: Whillans, A.V., Elizabeth W. Dunn, and Michael I. Norton Abstract—Spending money on time-saving purchases improves happiness. Yet, people often fail to spend their money in... View Details
Keywords: Sean Silverthorne
  • 03 May 2016
  • First Look

First Look, May 3, 2016

employee perceptions of employment security. In particular, we exploit exogenous state-level changes in unemployment insurance benefits and test for partial unwinding of prior upward earnings management when benefits increase. An increase... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

(Please see sidebar.) At the same time, a consultant-facilitator (who eventually can come from within the organization itself) is interviewing the company's top managers about their own perceptions and effectiveness. After an effort that... View Details
Keywords: by Judith A. Ross
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

the workplace. Professor Bernstein took time below to talk about the genesis of this intriguing research and its implications for the office architecture of the future. Christian Camerota: How did your interest in this research first come... View Details
Keywords: Re: Ethan S. Bernstein
  • 26 Jul 2011
  • First Look

First Look: July 26

firms. In sum, data drawn from an earlier time period suggest that auditors' reputational incentives, possible synergies, and knowledge transfers imply that NAS offered by audit firms can be associated with improved audit and reporting... View Details
Keywords: Sean Silverthorne
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