Publications

TeachingInterests

Technology and Operations Management

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

January 2013
Teaching Note

AmTran Technology Ltd. (TN)

By: Willy Shih

winter 1985
Article

Technology and Competitive Advantage

By: M. E. Porter

Keywords: Competitive Advantage; Technology

May 2004
Teaching Note

Seagate Technology Buyout (TN)

By: Stuart C. Gilson

Teaching Note to (9-201-063). View Details

Keywords: Leveraged Buyouts; Negotiation Deal; Negotiation Participants; Equity; Value; Volatility; Assets; Capital; Computer Industry

February 2000 (Revised April 2003)
Case

InSite Marketing Technology (B)

By: Lynda M. Applegate and Genevieve J.S. Feraud

Provides students an example of partnerships/acquisitions that allow delivery of packaged solutions to customers in the electronic commerce space. View Details

Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Entrepreneurship; Partners and Partnerships; Strategy; Business Strategy; Web Services Industry

January 1971 (Revised December 1983)
Background Note

Technology and the Manager

By: Wickham Skinner

Keywords: Technology; Management

January 2013
Supplement

Longtop Financial Technologies (D)

By: David Hawkins

November 2006
Case

Brontes Technologies -- 2005

By: William A. Sahlman and Caroline Perkins

Describes a set of decisions confronting the founders of a company developing a new device for taking three-dimensional pictures of teeth in order to improve dental outcomes. The company needs more money and must choose between raising new equity capital from a venture... View Details

Keywords: Borrowing and Debt; Business Startups; Medical Devices and Supplies Industry

06 Apr 2021
Cold Call Podcast

Disrupting the Waste Industry with Technology

Keywords: Re: Shai Benjamin Bernstein

February 2018
Case

Vodafone: Managing Advanced Technologies and Artificial Intelligence

By: William R. Kerr and Emer Moloney

Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances—big data, automation, and artificial intelligence—CEO Vittorio Colao reflected on how he should change the... View Details

Keywords: Technological Innovation; Management; Organizational Change and Adaptation; Corporate Social Responsibility and Impact; Opportunities; Telecommunications Industry

19 Jun 2018
News

When Technology Gets Ahead of Society

fall 1992
Article

Exploring the Limits of the Technology S-curve, Part 1: Component Technologies

By: Clayton M. Christensen

Keywords: Technology; Mathematical Methods

March 2021 (Revised August 2021)
Case

Apax Partners and Duck Creek Technologies

By: Josh Lerner, Terrence Shu and Alys Ferragamo

This case follows Jason Wright and Umang Kajaria at Apax Partners as they consider an investment in Duck Creek Technologies, a technology provider for property & casualty insurance companies. The deal required a complex carve-out from Accenture, Duck Creek’s parent... View Details

Keywords: Carve-out; Private Equity; Insurance; Investment; Operations; Valuation; Financial Strategy; New York (city, NY)

Research Summary

Flexibility, Information Technology and Operations

Upton is now examining the role of Information Systems in determining long-term operational effectiveness. As Corporate Information Systems have become increasingly monolithic, the dangers of long-term inflexibility loom large. In manufacturing/operations, the... View Details

January 1992
Teaching Note

Advanced Medical Technology Corporation TN

By: Thomas R. Piper

Teaching Note for (9-287-028). View Details

Keywords: Pharmaceutical Industry

September 1985
Background Note

Overview of Artificial Intelligence Technology

March 1989
Case

U.S. Controls on Technology Exports