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  • January 2016
  • Case

Open Innovation at Fujitsu (A)

By: Amy C. Edmondson and Jean-François Harvey
This case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small... View Details
Keywords: Open Innovation; Collaboration; Culture Change; Leadership; Japan; United States; Inter-organizational Relationships; Teaming; Maker Movement; Nascent Industries; Change Management; Leading Change; Organizational Culture; Emerging Markets; Collaborative Innovation and Invention; Information Technology Industry; Technology Industry; Sunnyvale; Tokyo; San Francisco
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  • 22 Nov 2017
  • News

How to Build a Winning Culture on a Losing Team

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: Between 2013 and 2016 the NBA's Philadelphia 76ers were one of the worst teams in the league. In 2014 they tied an NBA record with 24 consecutive losses. And... View Details
  • 30 Apr 2018
  • Blog Post

Reflecting on AASU50: Advancing African American Business Leadership

and important role that African Americans have played in shaping HBS, the business world, and society at large. The AASU50 team engaged HBS faculty, staff, alumni, and students in creating: a multi-dimensional event with influential... View Details
  • 2010 - 2010
  • Conference Presentation

Teams at the Top: Revisiting the Structure and Effects of Strategic Work in Top Management

By: James R. Dillon
This paper examines the usage and effects of small work groups by top management in the course of guiding an organization's strategy process. Reviewing evidence from research literatures on strategy process, strategic leadership, and small groups, I propose that a... View Details
Keywords: Management Teams; Strategy; Leadership; Practice; Management Analysis, Tools, and Techniques
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  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

“combined leadership explained a remarkably high proportion of the success or failure of each team.” Just four leadership variables–quarterback, coach, general manager, and owner–explained 68.2 percent of... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • July 1996
  • Background Note

The GM's Leadership Challenge: Building a Self-Renewing Institution

By: Christopher A. Bartlett and Ashish Nanda
Highlights the general manager's role in building a self-renewing organization. View Details
Keywords: Management Skills; Leadership Development; Managerial Roles; Management Teams; Organizational Structure
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  • 16 Mar 2023
  • News

6 Questions to Ask Yourself When You’re Frustrated with Your Team

  • February 2022 (Revised May 2022)
  • Case

Buddy Valastro: Cake Boss

By: Boris Groysberg, Evan M.S. Hecht and Katherine Connolly Baden
Buddy Valastro, celebrity baker and business owner, inherited his father’s bakery—Carlo’s Bake Shop of Hoboken, New Jersey—at the age of seventeen. He had willed the shop to survive and gone on to fame through his television show, “Cake Boss”—the name most people now... View Details
Keywords: Bakery; Entrepreneur; Scalability; Digital; Systems; Process Improvement; Team Effectiveness; Team Building; COVID-19 Pandemic; Food; Entrepreneurship; Family Business; Crisis Management; Change Management; Leadership; Creativity; Operations; Groups and Teams; Brands and Branding; Food and Beverage Industry; United States
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  • 2009
  • Chapter

Creating Common Ground: Propositions about Effective Intergroup Leadership

By: Rosabeth M. Kanter
Keywords: Groups and Teams; Leadership; Organizational Design
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  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

task teams will want to meet on a more personal basis after the task is complete. They may be looking for people with whom they can share their leadership challenges and get confidential advice. In other... View Details
Keywords: by Bill George
  • December 31, 2011
  • Article

True North Groups: Leadership Development for the 21st Century

By: Bill George
Keywords: Groups and Teams; Leadership; Growth and Development
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  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

for COVID-19 and is currently able to run 1,000 tests per day. David A. Ricks, CEO of Eli Lilly. Under Ricks’ guidance, Lilly has teamed with AbCellera Biologics to find antibodies to disarm COVID-19. Looking for the correct antibody... View Details
Keywords: by Bill George; Health
  • 26 Mar 2020
  • Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

uncertain situation. Confidence. You have to be calm, but not still-water calm. You have to project confidence that you’re going to be able to see this through successfully, with a minimum amount of hurt to the company, but also to all of the stakeholders who are... View Details
Keywords: by John A. Quelch; Health
  • 20 Oct 2017
  • Blog Post

Taking Care to Prepare Leaders: Lessons in Leadership Development from DaVita Kidney Care

In September 2010, Lauren Coyle, HBS MBA 2010, entered the leadership development program at DaVita Kidney Care. Formally titled, “The Redwoods Program,” it would guide Coyle through a three-phase curriculum that concluded in April 2011,... View Details
Keywords: Health Care
  • 06 May 2024
  • Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

after meetings,” says Perlow, the Konosuke Matsushita Professor of Leadership at HBS, who is an ethnographer intent on studying work dynamics. With Ma in China and Eun in the US, each of the field observers spent eight to 12 hours a day... View Details
Keywords: by Michael Blanding
  • 25 Apr 2014
  • News

In emerging economies, business opportunities provide lessons in leadership

Even before a weeklong trip to Accra, Ghana, as part of the required MBA course Field Immersion Experiences for Leadership Development (FIELD), Australian Tim Leach (MBA 2015) knew that exposure to doing business in emerging markets would... View Details
  • 19 Mar 2019
  • Blog Post

Leadership Fellow Ming Min Hui: Figuring Out Her Mission

figuring out what that mission should be.” Although her mother is an artist and Ming had majored in English as an undergraduate, “I didn’t think the arts was necessarily a career path for an MBA.” But as a member of the HBS Arts Society, she began to think otherwise.... View Details
Keywords: Nonprofit / Government
  • 2011
  • Working Paper

Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor

By: Faaiza Rashid and Amy C. Edmondson
This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal, or reputational risks at individual or organizational levels. Drawing from analyses of data collected in a grounded case study... View Details
Keywords: Interpersonal Communication; Leadership; Business Processes; Groups and Teams; Risk and Uncertainty; Trust; Construction Industry; United States
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  • 1988
  • Chapter

Executive Leadership and Succession: The Process of Taking Charge

By: John J. Gabarro
Keywords: Management Teams; Leadership; Management Succession
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  • Web

About IT: IT Planning and Service Delivery Team Profile | Information Technology

About IT: IT Planning and Service Delivery Team Profile By Kellyn Eaddy on April 16, 2025 Share via Facebook Share via LinkedIn Print Share via email Who Are They & What Do They Do? The IT Planning and Service Delivery (ITPSD) View Details