Task Design - Publications - Faculty & Research

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Technology & Operations Management Awards & Honors - Faculty & Research

Operations Management at the Production and Operations Management Society (POMS) for “Discretionary Task Ordering: Queue Management in Radiological Services” ( Management Science , September 2018) with Maria Ibanez, Jonathan Clark, and... View Details

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

process comes from repeatedly solving a particular class of problem. Processes are designed to get the same thing done, over and over—and as such they tend to be inflexible. Asymmetric skills arise when one firm, through repeatedly... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

22 Nov 2016
First Look

November 22, 2016

regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details

Keywords: Sean Silverthorne

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

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Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

Education Alumni Baker Library Historical Collections MORE EXHIBITS HOME RESEARCH LINKS POLAROID FILMS SITE CREDITS “All that should be necessary to get a good picture, is to take a good picture, and our task is to make that possible.”... View Details

21 Sep 2023
Blog Post

Hands-on Learning About Global Markets

young people towards seniors were often negative and that many seniors led very solitary lives. It was an unfamiliar concept to Laryea, a native of Ghana, who explains that seniors in many African countries are more integrated into family life. The students were View Details

08 Nov 2013
HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

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Scaling Work - Research Computing Services

efficiency (how perfectly parallelized a given function is): Stata/MP is the version of Stata that is programmed to take full advantage of multicore and multiprocessor computers. It is exactly like Stata/SE in all ways except that it distributes many of Stata’s most... View Details

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

designing a “similar survey to be administered to every group of stakeholder outside of the company organization, to get the feedback on ‘how it feels’ doing business with the company.” Lavinia Rasca said “the answer was given by Andrew... View Details

Keywords: by James Heskett

24 May 2022
Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

harder.’” People respond more when identities are mentioned The researchers conducted three experiments designed to examine whether “help-seekers” should call attention to their identities. In the first, the researchers sent about 2,500... View Details

Keywords: by Pamela Reynolds

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

specialists—including a professional climber, a doctor, and a photographer—each of whom scored points according to how many of their individual goals were met. For each group, the researchers designated a formal leader. In some cases they... View Details

Keywords: by Michael Blanding

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

In a recent set of experiments detailed in "Temptation at Work," Piovesan and his colleagues tested exactly that using 20- to 25-year-old college students in an office environment. Instead of paper-folding, the test subjects were given a simple View Details

Keywords: by Michael Blanding

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

feasible nor economical. Machine learning technology today excels at self-contained tasks like image recognition and content-sorting. “The kind of tasks that we want to do in marketing tend to be more... View Details

Keywords: by Kristen Senz

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

party applications/advertisers and users” assigned the task of making sure third party companies are following company guidelines on privacy. Jim suggested, “Total transparency, including what was collected and what was sold FOR EACH... View Details

Keywords: by James Heskett; Web Services; Information Technology

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HBS - The year in Review

colleagues. Professor Ryan Buell designs and leads the program with the support of the Division of Research and Faculty Development. Associate Professor Shai Benjamin Bernstein Entrepreneurial Management Assistant Professors Samuel Antill... View Details

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John H. McArthur | About

Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

global and a series of regional B Climate Collectives designed to support businesses to share what they are learning on topics such as how to move to a regenerative business model. How might you explore ways to reimagine your business... View Details

27 Jun 2019
Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

have-to-do tasks day after day, week after week, many couples carve out special time and space for certain want-to-do moments they enjoy together: They work in the gardens on Saturdays; they share a kiss on weekdays before heading to the... View Details

Keywords: by Dina Gerdeman

01 Mar 2014
News

Generation Next

generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership... View Details

Keywords: Mark Bergen; Godrej Group; Management

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

Bergen titled “YouTube Executives Ignored Warnings, Letting Toxic Videos Run Rampant.” The article noted recommendations from current and former employees about ways to alter policies designed to increase “user engagement, ” or the amount... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

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